Leaving the Military Is Harder Than You Think. Veterans Bridge Home Is Changing That.
Welcome to Season 2 Episode 20 of the "Militarily Speaking" podcast with Tom McLean and Jodi Vickery In this episode, Tom and Jodi welcome Steve Cole, Executive Director of Veterans Bridge Home's Metrolina Market, to discuss the challenges veterans face when transitioning to civilian life and how local communities can help them succeed. From veteran employment and community connections to suicide prevention awareness and navigating available resources, Steve shares how Veterans Bridge Home is helping veterans build fulfilling lives after military service. “Militarily Speaking” is a podcast produced by Armed Forces Bank that is dedicated to the military lifestyle and all the things that makes the military community who they are. Leaving the Military Is Harder Than You Think. Veterans Bridge Home Is Changing That. After more than two decades of military service, retiring Army Lieutenant Colonel Steve Cole thought transitioning into the civilian workforce would be relatively straightforward. He had a West Point education, extensive leadership experience and a professional background in public affairs. What he hadn't anticipated was how difficult finding his next career opportunity would actually become. That experience eventually brought him to Veterans Bridge Home, an organization that helped him navigate his own transition before he joined its leadership team. Today, Steve oversees its Metrolina Market, helping connect veterans and military families across the greater Charlotte region with employment opportunities, community resources and the support they need to thrive. What Is Veterans Bridge Home? Veterans Bridge Home began in 2011 when founders Tommy and Patty Norman started helping military families settle into the Charlotte community. What began as a personal effort to help a few families eventually grew into an organization dedicated to supporting veterans throughout their transition to civilian life . Today, its Metrolina team serves a 17-county region surrounding Charlotte, home to approximately 150,000 veterans. Rather than creating additional programs that duplicate existing services, the organization helps military-connected individuals navigate the resources already available within their communities. Its approach centers on three essential needs: meaningful employment, access to human services and genuine community connections. Steve explains that most communities already have organizations willing to help veterans, but determining which resources best fit an individual's circumstances can be overwhelming. Veterans Bridge Home works to make those connections easier, helping veterans find appropriate services while building relationships that extend beyond immediate assistance. Why Military-to-Civilian Transition Can Be So Difficult Steve's personal military transition experience offers an interesting perspective on the challenges even highly qualified veterans can face. A West Point graduate, Steve served more than 20 years in the Army, including assignments in armor and cavalry units, teaching history at West Point, and working in public affairs. His career also included serving as the Army's liaison to the film and television industry in Los Angeles. When he retired in 2015 and returned to Charlotte, he assumed his military experience and professional connections would make finding civilian employment relatively easy. Instead, employers wanted to understand how his particular skills would translate into their businesses. After encouragement from a friend, Steve connected with Veterans Bridge Home and eventually secured a communications position with Charlotte Center City Partners. He later joined the Veterans Bridge Home board before transitioning into a full-time role with the organization. His experience reinforced an important lesson for transitioning service members: military experience provides valuable professional skills, but understanding how to communicate those skills to civilian employers can be just as important. Connecting Veterans with the Right Resources Steve explains that many veteran-serving nonprofits specialize in specific areas, such as housing, employment, healthcare or financial assistance . While these organizations may excel individually, veterans can find themselves making numerous phone calls simply to identify which programs apply to their situations. Veterans Bridge Home helps coordinate those connections through relationships with organizations such as America's Warrior Partnership , Purple Heart Homes and the D'Aniello Institute for Veterans and Military Families at Syracuse University. Rather than competing to serve the same individuals, Steve believes veteran support organizations should work together and refer people to whichever partner can provide the most appropriate assistance. The objective is to connect veterans with the right services while allowing each organization to focus on what it does well. Veteran Employment: Building Careers, Not Just Finding Jobs Employment remains one of the most frequently requested services among veterans who contact Veterans Bridge Home. However, Steve emphasizes that the organization doesn't simply focus on preparing veterans to apply for jobs. Many established veteran support programs already offer resume development, interview preparation and career coaching. Instead, Veterans Bridge Home places considerable attention on helping employers become better at identifying, attracting, hiring and retaining military talent. Its work with employers includes discussing how military skills translate into civilian roles , improving veteran recruitment strategies and helping organizations understand what military-connected employees bring to their teams. For military families, successful employment is closely connected to long-term financial readiness , providing income and potentially access to healthcare, professional relationships and other important benefits. The Battle Buddy Program: Being There When Someone Needs You Another important initiative discussed during the episode is Veterans Bridge Home's Battle Buddy program. Drawing on the military tradition of having someone beside you, the program helps participants recognize when a friend, family member or fellow veteran may be struggling. Steve explains that people don't get to choose when someone decides to confide in them. When a veteran opens up about feeling overwhelmed or experiencing thoughts of suicide, knowing how to respond can help them feel heard and supported. Battle Buddy training provides military cultural awareness and an introduction to recognizing potential warning signs, allowing participants to become more attentive and supportive friends. The emphasis isn't on turning everyday people into mental health professionals. Instead, it's about strengthening the personal connections that can help someone access appropriate support before their circumstances worsen. Keeping Veterans Connected Through Community Veterans Bridge Home also recognizes that not every veteran needs immediate assistance with employment, housing or financial challenges. Many simply want to stay connected with other people who understand their experiences. Its Metrolina newsletter provides updates on veteran-related news, local events, community activities and available resources. Steve explains that maintaining these connections helps veterans feel more involved in their communities while keeping the door open should they need assistance in the future. Listeners interested in receiving the newsletter can visit VeteransBridgeHome.org and navigate to the Metrolina Market section. Veterans Bridge Home and the 2027 Military World Games Steve also discusses his involvement with the upcoming 2027 Carolinas Military World Games, which will bring military athletes from around the world to North and South Carolina. As a member of the event's advisory committee, he hopes V...





