
Getting ahead of the curve in-store w/ Jessica Kogan, HSP Brands
In an increasingly digital world, there is still little substitute for wine in people’s mouths. Doing in-store tastings is one way to get directly in front of consumers and get immediate feedback on products. Jessica Kogan, CEO of HSP Brands , is focused on providing both an engaging consumer experience and capturing the data from in-store tastings to drive real insight and ROI for bev alc suppliers. Detailed Show Notes: Jessica’s background: co-founder of Cameron Hughes Wine, sold to Vintage Wine Estates and became CMO (took DTC business from $25M to $150M in 3 years), bought back HSP Brands from Vintage HSP Brands Overview Conducts brand activations for adult beverages Off-premise primarily (e.g. - national grocery chains) Works w/ suppliers to sponsor tastings (1 supplier at a time) Digitally promotes events, executes in-store tastings, and has data analytics platform to capture data and show trends Usually sample 1 bottle, but can showcase portfolio of wine Focused on CA, AZ, NV, TX >$100M of product sold, talked to >1M consumers in the last year HSP customers Did FitVine’s brand activations Works with 50-100 suppliers Best suited brands are 1 - want to do persistent and consistent tastings with a connection to consumer marketing team; 2 - innovation brands, test for early results (requires being on-shelf and a website) Brand Activators Part-time employees Want to or already work in bev-alc (e.g. - bartenders, hospitality, community connectors) New trend: influx of college kids, recent grads; see the opportunity as a great way to learn how to present, interact, talk to people Boomers do a good job of selling wine Millennials / Gen Z tend to approach customers with more occasion messaging vs promoting a specific wine Pairs team members with the right brands, including feedback from the stores and from the data 3 step training process (1 - in-person interviews; 2 - meet w/ current brand activators and go through an event; 3 - 9 part digital training module) ROI / benefits Believes tastings would outperform discounting for the same cost Can identify trends in advance, often 8-12 weeks before Nielsen data Cost of customer acquisition (“CAC”) <$1/CAC, including credit for bottle sales over a 24 hour period, samples given, and conversations had Other in-store tasting providers don’t report results, have zero visibility Pricing model Min 3 hours / $225 ($75/hr) Sweet spot is 4 hour events Goal should be 50-100 events in 2 markets Hosted on Acast. See acast.com/privacy for more information.



