394 - Breaking Through the Communication Barrier with Renee Bowen
Client communication is a perennial challenge: no matter how clear your recommendations and reminders are, there are always going to be those clients who just don't pay attention. But that doesn't mean we get to stop trying! That's why I loved this Stories and Shorties strategy from Renee Bowen. Renee is a photographer, a coach, and the host of the Tried & True with a Dash of Woo podcast, and she's seen and heard it all: clients acting surprised by pricing they were given ahead of time, asking questions that were answered three times in the email, etc. Her take? A more detailed email or prep guide doesn't fix it. In this episode, Renee is sharing: Why a prettier PDF won't solve an attention problem The client welcome portal she's building with Claude What to put in a short welcome video How to get this all done quickly and easily Renee is upfront that her portal idea is still a work in progress, which is part of why I wanted to share it. You don't need the whole build to get started with a version that works for your business - take her idea and run with it! LINKS: Check the Tried & True with a Dash of Woo podcast More on Renee's website Resources: New to the podcast? Go to thiscantbethathard.com/welcome to get access to 3 of Annemie's best free resources. Join our community! We'd love to welcome you into our supportive, business-focused private Facebook group. Go to facebook.com/groups/thiscantbethathard to request access. Long-time listener? Leave a review!




