
S8 E2: The value of advice for First-Time Buyers with Richard Howes
In this episode of The Specialist Podcast, Rob Barnard welcomes Richard Howes, Managing Director of Paradigm Mortgage Services, for a wide-ranging discussion of the state of the mortgage market and the evolving role of advice. Drawing on his experience across both lending and distribution, Richard shares his views on market resilience, the challenges facing today's borrowers, and why brokers are playing a more important role than ever in helping customers navigate affordability pressures, changing circumstances, and increasingly complex lending requirements. The conversation explores why specialist lending has become part of the mainstream market, how technology and AI are likely to shape the future of advice, and why brokers should be embracing more complex customer scenarios rather than turning them away. Rob and Richard also discuss Paradigm's recent research calling for mandatory mortgage advice for first-time buyers, the importance of protecting vulnerable customers, and how advice can help close the protection gap while improving long-term financial outcomes. Key topics include: The outlook for the mortgage market in 2026 and beyond The biggest challenges facing borrowers and brokers Why specialist lending is now simply "lending" The growing importance of advice in a changing market Technology, AI, and the future of mortgage distribution Mandatory advice for first-time buyers Educating consumers and challenging misconceptions around adverse credit A thought-provoking discussion on resilience, innovation, and the future of intermediary lending.















