The Podcast by Chalhoub Group

“AI: Redefining Retail”Key Takeaways:Artificial Intelligence (AI) is revolutionising retail through predictive analytics, hyper-personalisation, and operational efficiency.Chalhoub Group is leveraging AI to enhance customer experiences while adhering to ethical and privacy standards.The UAE's proactive stance on AI innovation, supported by initiatives like the Dubai Future Foundation, positions it as a global leader in AI advancements.Topics CoveredThe role of AI in retail marketing, from data collection to hyper-personalised customer experiences.Ethical considerations and governance in AI applications for retail.Examples of AI-driven innovations such as facial recognition and predictive technologies in-store.How AI integrates into omnichannel strategies, combining online, offline, and supply chain efficiency.The UAE's vision for AI leadership and Chalhoub Group’s partnership with startups to solve business challenges.Links Mentioned:Chalhoub Group WebsiteChalhoub Group YouTube Tune in through: SpotifyGoogle PodcastsApple PodcastsYouTubeAnghamiConnect With Us:Email: info@chalhoub.comInstagram: @chalhoubgroupLinkedIn: Chalhoub GroupHost:Lynn Al Khatib, VP of Communications at Chalhoub GroupGuest:Dr. Michel Chalhoub, a Doctor in AI and Retail Marketing Release Date:23rd December 2024#WeAreChalhoub #podcast #retail #retailmarketing #ai #artificialintelligence #tech #future

“You are what you focus on.”Key Takeaways:Importance of Self-Certainty: Emphasises on creating personal certainty in an unpredictable world.Health Awareness: Covers physical, emotional, and mental health as essential components of wellbeing.Mindset Shift: Highlights the significance of changing perceptions to manage stress and challenges.Emotional Resilience: Stresses that developing resilience is critical in facing modern-day pressures.Focus on Connection: Underscores the importance of connecting with others as a support mechanism.Topics CoveredCreating stability and certainty in uncertain environments.The role of artificial intelligence in mental health awareness.Techniques for managing physical, emotional, and mental wellbeing.Strategies to alter thought patterns and improve emotional responses.Links Mentioned:Chalhoub Group WebsiteChalhoub Group YouTubeMarisa Peer WebsiteConnect With Us:Email: info@chalhoub.comInstagram: @chalhoubgroupLinkedIn: Chalhoub GroupHost:Lynn Al Khatib, VP of Communications at Chalhoub GroupGuest:Marisa Peer, World-renowned Therapist and Best-selling AuthorRelease Date:15 November 2024

"But First, Internal!" Key Takeaways:Internal Communications boosts employee engagement, leading to a 20-25% increase in productivity.Chalhoub Group is launching a new "Social First" platform to consolidate Internal Communications tools and foster better employee interaction.Employee advocacy and thought leadership are crucial in building both personal and company credibility.Rasha shares her experience managing Internal Communications projects while preparing for motherhood.Topics Covered:The importance of Internal Communications in organisational success.How Chalhoub Group is integrating new technologies for Internal Communications.The role of employee advocacy in promoting thought leadership.Transitioning from traditional communication methods (like print) to digital platforms.Balancing a demanding career with personal life challenges.Links Mentioned:Chalhoub Group WebsiteMcKinsey Research on Employee ProductivityConnect With Us:Email: info@chalhoub.comInstagram: @chalhoubgroupLinkedIn: Chalhoub GroupHost:Lynn Al Khatib, VP of Communications at Chalhoub GroupGuest:Rasha Nashashibi, Senior Manager of Internal Communications at Chalhoub GroupRelease Date:23 September 2024

Make it Local / #31 / In this episode of The Podcast, we explore creative production in the Middle East, and what goes behind the scenes in the studio where brands are integrated into local cultures. Shawn Davey, Creative Director at Chalhoub Group, joins us to discuss his journey from London to Dubai as the lead of “One Studio”, and the creative process behind localizing content for our Group and our brands.

Innovation / #30 / Innovation is at the heart of everything we do, and entrepreneurial spirit is a core value to our Group and a key to our success. Add to those ingredients, and in Forat Al Haider’s words: storytelling, authenticity, boldness, and an agile mindset. In this episode of The Podcast, Lynn Al Khatib, VP of Communications, hosts Forat Al Haider, Director of Beauty Innovation, to talk about his role in creating and partnering with brands for our Group, most importantly brands that speak to our consumers as much as to us. Forat also takes us through his journey with Ghawali, our luxury oriental fragrance brand.

Sustainability / #29 / “Fashion is one of the most harmful industries on the planet.” A powerful statement by a powerful force in the fashion industry, named one of @Time 100 CLIMATE’s most influential climate leaders in business for 2023, and the only fashion designer to attend COP28 exhibiting her “Stella McCartney’s Sustainable Market”! In our first podcast of the year, Lynn Al Khatib, our VP – Communications, hosts Stella McCartney and takes us on a closer look at Stella, her brand, and her innovative tomorrow’s solutions for a better and greener fashion industry.

People and Culture / #28 / In this engaging podcast episode, titled "Learning is a Lifelong Habit," host Lynn Al Khatib, Group Head of Communication at Chalhoub Group, introduces a special guest, Aurélien Cuellar, who shares his transformative experience attending an executive leadership program at Harvard Business School. Aurélien, a technology business partner at Chalhoub Group, takes listeners on a journey through his motivation to embark on this learning adventure after a decade in his career. He discusses how the program challenged his perspective, emphasizing the importance of ongoing learning and adaptation in today's rapidly evolving world. The episode delves into the immersive nature of the Harvard program, where case studies, group discussions, and real-world scenarios provided profound insights into leadership and decision-making. Aurélien shares his personal growth moments, including learning to say "no" when necessary and optimizing time management. Listeners gain valuable takeaways as Aurélien discusses how he practically applied his newfound knowledge and methodologies within his professional role, enhancing collaboration and governance processes. His commitment to sharing these experiences and mentoring others showcases his dedication to continuous improvement. The podcast also touches on the fun moments of storytelling and the importance of communication skills in leadership. Aurélien leaves listeners with a powerful message: "Learning is a Lifelong Habit," emphasizing the need for curiosity, adaptability, and a commitment to staying current in an ever-changing world. Tune in to this episode to explore how lifelong learning can reshape your career and leadership journey.

Sustainability / #27 / Our journey continues with another episode in our Sustainability Series. Joseph Sabbagh - Group Head of Country Management Operations, Hasna Raisy - Senior RSO Manager, and Rawad Hossein - Head of Safety & Security, share their insights with our host and Group Head of Communication, Lynn Al Khatib. We've made strides in retail operations, accessibility, and the environment. E-receipts and safety measures are transforming our stores. Let's create a better future together!

Sustainability / #26 / Join us in this episode of The Podcast by Chalhoub Group, where we unveil our achievements towards paving the way to Net Zero and getting our targets SBTi validated, in addition to discussing the urgent need for collective action to tackle climate change. Lynn Al Khatib, our Group Head of Communication, hosts Ibrahim Al-Zu'bi, Chair of the Global Council on SDG13-Climate Action, and Florence Bulte, our Chief Sustainability Officer, to share their insights and experiences. Together, we can make a difference. Let's embrace a sustainable lifestyle and work towards a better future for our planet.

Innovation / #25 / A recent study shows that 60% of professionals today want to be entrepreneurs or have their own business. With Entrepreneurial Spirit being a core value of our Group, a Group founded by entrepreneurs at heart, comes The Greenhouse as a space for bold entrepreneurship, helping startups see the light and grow through The Startup Studio and Accelerator Programs. Join Lynn Al Khatib, our Group Head of Communication, hosting our colleagues Rafi Dikranian, Product and Marketing Director at The Greenhouse, and Joanne Marie Bassoul, Finance and Operations Director, in a new episode of The Podcast by Chalhoub Group, taking you through everything you need to know about The Greenhouse, our Group’s space for entrepreneurship and innovation.