The MSDW Podcast

Hosted by MSDynamicsWorld.com

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100

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Jun 2026

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About the show

The MSDW Podcast dives into the latest news and events in the Microsoft Dynamics ERP and CRM community. Produced by the editors of MSDynamicsWorld.com, the podcast features interviews and discussions on the latest issues confronting Dynamics AX, GP, NAV, and CRM users and professionals.

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60 recent

June 26, 202652 min

Keeping Your Dynamics 365 Business Central System Healthy Over Time

Long-running Microsoft Dynamics 365 Business Central environments are at risk for becoming complicated and causing pain for users. But don't rush to blame such issues on bad decisions or mistakes. A BC system can easily accumulate a mix of inefficiencies, workarounds, and issues as a result of many small and innocent-seeming decisions that accumulate over time, say our guests, Microsoft MVPs Cynthia Priebe and Cari Corozza. More often, the reasons for such user pain are related to a lack of clear ownership or a clear vision that considers the downstream impact of changes. When a system does reach a breaking point, experts like Cari and Cynthia are there to help, and they have both seen their share of BC customers dealing with systems that have gone from inconvenient or inefficient to problematic. In this episode they share stories of real world patterns they have observed in areas including permissions, reporting, month-end, and data ownership and how they lead to disruptions. They also offer suggestions on how to identify and avoid potential problems as part of the ongoing upkeep of a BC solution. Connect with Cari and Cynthia on LinkedIn: Cari on LinkedIn: https://www.linkedin.com/in/cari-corozza-cpa/ Cynthia on LinkedIn: https://www.linkedin.com/in/cynthia-priebe-dcp/ Business Central Strength Training Network LinkedIn group: https://www.linkedin.com/groups/14822015/ The Righter Way LinkedIn group: https://www.linkedin.com/groups/14295297/

June 25, 202613 min

Previewing EPPC 2026 with Sean Astrakhan

EPPC 2026 begins soon, and MSDW is a media partner of the event with on-site coverage planned. To prepare, we talked to one speaker who will be presenting two sessions at the event, Microsoft MVP Sean Astrakhan. Sean tells us about his two session, one on building accurate AI with Azure tools, and another focused on building better integrations with Power Automate and more advanced tools. We discuss our expectations for the event, the experience of an attendee vs a presenter, and picking sessions that can fill in knowledge gaps. Sean's next free workshop: https://www.untethered365.com/freetraining Save €200 with the code MSDynamicsWorld . Book now! EPPC 2026 on MSDW: https://msdynamicsworld.com/eppc-2026

June 24, 202626 min

How Microsoft Partners are advancing their Copilot and AI Agent Offerings

This episode is sponsored by Stratos Cloud Alliance . As Microsoft expands the capabilities of M365 Copilot, Copilot Studio, and surrounding tools, partners must work to understand the updates and translate them into meaningful guidance for their clients. That ability to mature AI skills in a rapidly evolving marketplace requires partners to bring a combination of skills to bear, according to our guests, David Buggy of Velosio and Scott May of Stratos Cloud Alliance. Customers expect partners to bring a practical but also forward-looking approach to Copilot and AI agent capabilities. But often, those partners are still working to help their teams understand the latest changes so they can provide the right guidance to clients. David and Scott break down some of those challenges for us and share some of the ways partners are adapting. We discuss what it means to be customer zero today, learning from other partners, and introducing new monetization options. They also share some of the go-to-market motions that are shoing promise, including messaging that they believe is resonating with customers as everyone races to stay current with the AI landscape. If you would like to continue the conversation on how you can use AI in your org, book time with Scott May: Meet with Scott May | Stratos Cloud Alliance

June 18, 202637 min

Autonomous agents and AI priorities, with Steve Mordue

Steve Mordue joins us to talk about the AI landscape that SMBs are facing today and how that led to his team's launch of a new AI offering, RapidClaw , an OpenClaw-based agent framework that made it to market before the reveal of Microsoft's latest autonomous offering category, Autopilot, and the first of its agents, called Scout . Steve explains how he has made sense of some of the big choices today in the enterprise IT space like pre-built services from hyperscalers, the rise of AI agents, different user interface options, and a variety of billing models. He also explains how his team made some of their decisions, like the use of OpenClaw as an agent harness that each organization can host with full control. We also discuss how Steve sees AI costs shifting, some of the qualities of effective agents, and the importance of natural language-driven interfaces. Show notes: 6:45 - How are customers should be calibrating their AI priorities vs what many are doing so far 9:50 - Copilot Studio and Power Automate co-existing 4:30 - Boring successes 24:00 - How costs are shaking out for clients 30:15 - How partner billing will change with AI 34:00 - Are we moving away from user-based license model, and what does that mean for partners

June 12, 202626 min

New guidance on modernizing legacy systems, with Velosio

This episode is sponsored by Velosio . Organizations are feeling increasing urgency to make decisions about the future of their legacy solutions. Demands around security and sustainability become more challenging to meet over time, and as cloud solutions continue to evolve, IT and business leaders may see uncertainty in their path toward modernization. Our guests on this episode are Velosio's Carolyn Norton, Practice Director for Cloud Services and Cloud Solutions Specialist Brian Williams. They help us explore why decisions around legacy systems may feel more urgent now than in the past, and how increasing risk is moving conversations forward across industries. We discuss how Microsoft's cloud and AI strategy is changing buyer expectations, and how that in turn is changing their assessment of the value of legacy systems. Some of the factors customers are discussing with Velosio go beyond security to the latest governance demands and the impact of their investments on cyber insurance, Carolyn and Brian explain. They also offer some perspective on the importance of business outcomes and the way they believe executives should be helping to champion and prioritize the most important modernization efforts. More from Velosio: Not sure if your cloud environment is actually helping your business move faster? Schedule a cloud modernization strategy session to identify risks, reduce inefficiencies, and map your next step. Additional Resources Start with your numbers: Compare on-prem vs. cloud costs with the TCO Calculator Explore your modernization path: Explore your next steps with the Dynamics Modernization Roadmap Go deeper on strategy and decision-making: Why Simplification Must Come Before Transformation Turning Legacy ERP Friction Into a Modern Growth Engine Why Legacy ERP Systems Are a Board-Level Liability The Right Path: Maintain, Fortify, Bridge, or Transform

June 2, 202620 min

Jeremy Vyska on AI-accelerated coding, quality, and community for Business Central at DynamicsMinds 2026

In this episode we are talking with Jeremy Vyska, he's a Microsoft MVP as well as a solution architect, developer, and community leader who recently started an article series with MSDW, Field Notes on Agentic Development. The first piece discusses BCQuality, a community project focused on Business Central development best practices. We discuss some of Jeremy's experiences and observations from DynamicsMinds, including his session, his upcoming event plans, other community projects around AI-accelerated development that he is watching, and how it all fits together with his outlook on the channel.

June 2, 202612 min

Loveable at DynamicsMinds 2026

In this episode we look back at DynamicsMinds 2026 with two guests representing a new sponsor of the event, Loveable. Olof Hedin joined Loveable's go-to-market effort, and if you recognize his name, it's probably because he was an executive in the Microsoft partner channel until quite recently. He also has an interesting family connection to the startup, which he explains. You'll also hear a bit from Joe Corigliano, a past podcast guest who has deep roots in the Microsoft ecosystem and is taking on a role with Loveable in their efforts to engage the Microsoft partner ecosystem. Olof hosted a session at the conference about Loveable's work in this space where he shared the company's outlook, answered questions from Dynamics and Power Platform experts and, explained more about their existing relationship with Microsoft. Olof and Joe also discuss the opportunities they foresee in engaging more with the Microsoft partner ecosystem.

May 25, 202618 min

Stop firefighting and start controlling your Dynamics 365 F&SCM performance

This episode is sponsored by XPLUS . In this episode, we explore how teams can move from reactive firefighting to proactive, evidence-based control. We cover why SQL, AOS, and Batch need to be seen as one correlated system, how custom metrics bridge the gap between technical data and real business activity, and what a structured performance optimization cycle actually looks like in practice - from the first alert all the way to a verified fix. Whether you're dealing with regressions after a One Version update, unexplained batch delays, or just the nagging feeling that your system could perform better - this episode gives you a clear framework for taking back control. More from XPLUS: · Curious how this works in your environment? Book a 30-minute call with our D365 performance team - https://xplusglobal.com/book-a-demo/ · D365 Partner Day: Observability, Testing & Performance: https://xplusglobal.com/event/d365-partner-day-observability-testing-performance/

May 18, 202632 min

Navigating CSP changes, with Stratos Cloud Alliance

This episode is sponsored by Stratos Cloud Alliance . In this episode, we dive into the evolving Microsoft partner landscape and what it means for growth-minded organizations navigating CSP changes, AI adoption, and cloud strategy. The conversation explores how partners can adapt their go-to-market approach, build sustainable recurring revenue, and take advantage of new opportunities across Microsoft Dynamics 365, Business Central, and Copilot. Our guests share practical insights on aligning your business with Microsoft's direction, strengthening customer relationships, and leveraging programs like Stratos Cloud Alliance to scale more efficiently. More from Stratos Cloud Alliance: With ongoing CSP changes and increasing pressure on Direct partners, now is the time to evaluate your next move. Don't wait until requirements impact your margins or operations. Learn how the Stratos Indirect Partner Program can help you scale faster with less overhead—or explore your path to successfully transition from Direct to Indirect with the right support in place. Reach out to Scott May to learn more: Direct-Bill Recruit Book a Meeting with Scott May | Stratos Cloud Alliance

May 1, 202618 min

Truvio at Directions North America 2026

MSDW was on-site at Directions North America 2026 as a media partner, and we took some time to chat with participants about the event and their outlook on the Microsoft channel. In this episode, three product leaders from Truvio join us to discuss the team's plans, their experiences at Directions North America, and how they are working with SMB ERP partners. Our guests, Tim Kahne, Ari Liukko, and Scott Caudle from Truvio, tell us how the organization is executing on a product strategy that spans banking, finance, operations, and commerce. We also discuss some of the deal-critical demands that Microsoft partners face when competing with Dynamics 365 Business Central and how the Truvio team brings their expertise to bear to support those teams. Truvio: https://truvio.com Directions North America 2026 on MSDW: https://msdynamicsworld.com/directions-north-america-2026