
MESC Recap
In this special edition... Tim is joined by Tally, Sandra Warner, and Sam Hopkins for a recap of the Medicaid Enterprise Systems Conference. After a week on the conference floor in Portland, the team brings Tim up to speed on what they heard from Medicaid leaders, federal partners, vendors, and public servants working through the next wave of Medicaid technology modernization. The conversation gives listeners a practical look at the themes shaping the Medicaid enterprise space, from data readiness and procurement to AI, governance, change management, and the importance of keeping people at the center of transformation. Throughout the episode, one theme keeps resurfacing: successful technology work starts with a clear mission. Before jumping into tools or solutions, organizations need to understand the problem, align around the people they serve, and build the foundation needed for meaningful, sustainable change. Topics Covered Medicaid Enterprise Systems Conference recap Medicaid technology modernization Why strategy should come before technology State Medicaid agency differences and shared challenges Procurement and financial stewardship Data maturity, data cleansing, and reliable data foundations AI governance and responsible implementation Human-in-the-loop AI Change management and workforce development Vendor alignment around a shared mission AI use cases for Medicaid agencies IVR and AI-assisted call center routing AI as a second set of eyes for data review Supporting smaller or shrinking workforces with AI Quantum computing as a future readiness topic Resources Events and Resources Mentioned Medicaid Enterprise Systems Conference 2026 MESC 2026 Event Page Mind Over Machines at MESC 2026 Using AI to Ensure Vendor Harmony with RFPs Organizations Mentioned Mind Over Machines Medicaid Enterprise Systems Conference Centers for Medicare & Medicaid Services Medicaid.gov Oregon Convention Center Powell’s Books TennCare Oak Ridge National Laboratory Tools and Technologies Mentioned ChatGPT Claude Microsoft Copilot ElevenLabs Twilio Interactive Voice Response, or IVR AI agents Voice-to-text Data governance AI governance Quantum computing Thanks for listening! Visit us at @mindovermachines.com to learn more about us! Want to stay up to date on our latest AI insights? Subscribe to our newsletter here !















