The Discovery Call: 5 Things You MUST Know Before Booking the Consultation
Your discovery call should do a lot more than establish whether you and a potential client “click.” By the end of that call, you should know whether there’s actually a viable project worth pursuing. Are they a DIY client who really wants your advice so they can manage the project themselves — or are they a potential full-service client who wants someone to take control? What’s the real scope? What are they prepared to invest? And does that investment realistically cover both the project and your professional fees? In this episode of Turnkey Design Talk , I’m sharing five things you need to nail on your discovery call before booking that paid consultation. We’ll look at how to spot a client who has already started running the project themselves, how to uncover what they really want from you, how to have the investment conversation without turning the call into a quotation — and how to work out whether the numbers actually stack up. Because the discovery call isn’t the time to start designing, give away your best ideas or automatically assume every enquiry is a full-service opportunity. Use your discovery call to discover. Get this right, and you’ll walk into your next consultation already knowing who you’re dealing with, what they want, what they’re prepared to invest — and whether the scope, service and numbers actually match Wondering if you're charging enough? Download my free Solo Designer Profit Guide™ and discover what interior designers are charging in 2026 based on 50+ research interviews across Australia, Canada and the USA. You'll also learn how to calculate the hourly rate YOU need to charge based on your own business, projects and financial goals—not someone else's. Download your free copy: turnkeydesignsuccess.com/profitguide If this episode raised questions for you, or you’re feeling stuck in your solo design business, you don’t have to figure it out on your own. I offer a 30-minute clarity session where we can talk through where you’re at, what’s getting in the way, and whether I can help. Email me at askadam@turnkeydesignsuccess.com







