Sapiens Insurance 360

Hosted by Sapiens

Technology Business

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Latest episode

Feb 2026

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About the show

Each month, Sapiens Insurance 360 podcast brings you the latest news, trends, and issues from across the insurance solutions and technology spectrum. From insurtech ecosystems, to in-depth data analytics, to embedded distribution models and more, Sapiens Insurance 360 provides perspectives from our in-house SMEs and industry partners to keep you well informed and a step ahead of the insurance industry curve. Tune in each month for the latest updates to innovate and transform your insurance enterprise.

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60 recent

February 26, 202617 min

From Legacy to Learning Systems: AI's Transformation of Health Insurance Claims

How are AI and SaaS innovations transforming the way insurers handle claims -- and what does it take to move from manual, document-heavy operations to truly intelligent systems? Host Rob McLean, Head of L&P Insurance Practice (EMEA/APAC) at Sapiens, sits down with Tarik Dadi, founder and CEO of Qantev, to unpack the mounting pressures facing claims operations today. Together, they explore how rising claim volumes, medical cost inflation, and growing customer expectations are forcing insurers to rethink legacy processes -- and how Qantev's AI-powered platform is helping health and life insurers automate smarter, starting with the foundational challenge of unstructured data, in this latest episode of the Sapiens Insurance 360 podcast.

December 10, 202511 min

The Road Ahead: AI Decisioning 2026

Was 2025 a watershed year for the growth of AI decisioning? Will 2026 be the year of Agentic AI? How should insurers move forward with AI decisioning systems to balance automation with accountability and stay competitive? Special guest Rafael Goldberg, Head of Sapiens Decision, sits down with host Mark Sidlauskas, Sapiens' Director of Marketing, to reflect on the transformative evolution of AI decisioning in 2025, Sapiens Decision's year of achievements, and explore what 2026 holds for the future of insurance decisioning in our latest podcast.

November 24, 202513 min

The Prevention Imperative: Reimagining Insurance for a More Resilient World

Today’s insurance industry is undergoing a fundamental transformation. Faced with escalating climate volatility, sophisticated cyber threats, and expanding protection gaps, insurers are moving beyond their traditional role of compensating losses after the fact. Instead, they're proactively helping customers identify and mitigate risks before disaster strikes. What’s making this evolution possible is a wave of technological innovation, particularly AI-powered tools that enable early detection and intervention. Host Dean Richardson, Sales Director UKI and Benelux at Sapiens, welcomes Onno Bloemers, Partner at First Day Advisory Group, to explore how the industry is entering a new era of predict-and-prevent insurance -- and what this means for insurers and their customers -- in our latest podcast.

November 16, 202510 min

The Road Ahead: Life & Annuity Insurance 2026

It was a fast-paced 2025 for the Life & Annuity sector, and as 2026 approaches, challenge and opportunity lie ahead. Despite 2025's record net income of $51.1 billion, many carriers remain hesitant to fully embrace AI and digital transformation. And with 4 million Americans turning 65 annually through 2027 and trillions transferring between generations, unprecedented growth awaits, but are carriers prepared? Our latest podcast features host Calvin Zhai, Sapiens' Product Marketing Strategy Manager, and special guest Ken Leibow, Founder and CEO of InsurTech Express, exploring the sector's takeaways for 2025, and predictions for 2026.

October 20, 202514 min

The $100 Billion Shift: Reinsurance's Booming Relationship with MGAs

Managing General Agents, or MGAs, have exploded from scrappy intermediaries to insurance powerhouses, commanding over $102 billion in premiums and leaving traditional carriers scrambling to keep up. These nimble risk specialists are tackling everything from cyber threats to carbon credits, while offering reinsurers a lifeline from the volatile world of catastrophic tail risk. Our latest podcast features host Darren Graves, Sapiens' Sales Manager for Reinsurance and special guest Mark Geoghegan, Founder and Host of "The Voice of Insurance," podcast, in a discussion on the rapid growth of MGAs and how they've become strategic partners for reinsurers seeking agility, specialized expertise, and access to profitable niche markets.

October 8, 202515 min

Agentic AI: The Next Wave in Insurtech?

We're witnessing the next step in the evolution of AI -- it's Agentic AI, and it's transforming insurtech by automatically adjusting premiums, identifying emerging risks, and making underwriting decisions, all with minimal human intervention. Sapiens Marketing Director Mark Sidlauskas sits down with Sapiens Decision CTO Denzil Wasson to break down the buzz behind Agentic AI, and how it's reshaping insurance operations in our latest podcast.

September 30, 202514 min

Beyond Digital: Creating Personalized Insurance Platforms

Of the many changes happening in today's insurance industry, one of the most striking is consumers' growing dependence on social media for financial information, with over 60% -- double the rate from 16 years ago -- spanning everyone from Baby Boomers to Gen Z'ers. This makes personalized, interactive digital experiences essential for reaching customers about the importance of life insurance. In our latest podcast, Sapiens' Director of Life Marketing Christine Burke sits down with Brian Steiner, Executive Director of nonprofit Life Happens, to explore how insurance companies can attract consumers and cut through the misinformation with the right blend of tailored messaging and compelling sector content.

September 17, 202515 min

The Need to Modernize Insurance Billing

Electronic payment systems are suddenly everywhere -- PayPal, ACH, Apple Pay, and countless others. While many of these cashless payment offerings are fixtures for online and brick-and-mortar merchants, insurers are still playing catch-up when it comes to implementing these options. Sapiens' Life & Annuities Business Development Specialist Alex Presley and Paymentus' Vice President of Sales Rob Eberly sit down to discuss the historical barriers that have prevented insurers from modernizing their payment systems, and how they can overcome them to meet today's customer needs in our latest podcast.

September 2, 202513 min

Driving Insurance Policyholder Innovation Through Partnerships

For today's insurers, ecosystem partnerships have become essential as accelerating innovation makes in-house development unsustainable, while customers demand insurance applications that rival the intuitive experience of platforms like Google and Uber. Our latest podcast features host Larry Stern, Sapiens' Senior Vice President, Head of North American Sales and guest Paul Applegate, InvoiceCloud's VP of Alliances, who discuss their successful partnership that delivers a 40% increase in on-time payments and the growing need for strategic partnerships to enable successful core system transformations.

August 18, 20258 min

The Need for Reinsurance

So many of today's consumers can provide a good working definition of insurance and its purpose, but when asked about reinsurance, blank stares ensue. Our latest podcast, featuring host Mark Sidlauskus, Sapiens' Marketing Director and guest Craig Robinson, Sapiens' VP of Reinsurance Business Development, covers the basics of reinsurance, including its purpose, how it relates to the greater insurance market, what challenges it faces due to inflation and economic volatility, and more.

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