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McKinsey on Consumer and Retail

McKinsey on Consumer and Retail

Hosted by McKinsey Retail & Consumer Goods

BusinessNewsInterviews guests

Episodes

43

Latest episode

Sep 2026

Language

EN-US

About the show

McKinsey experts discuss the latest trends and the most pressing challenges for leaders in the retail and consumer-goods industries. Hear about the immediate and longer-term moves that matter most for business success. Topics covered include strategy, technology, marketing, operations, and organization.

Listen to episodes

43 recent
September 27, 202624 min

Convenience or discovery: Which mission will your store serve?

As AI reshapes how consumers browse, shop, and buy, retailers must choose a mission for every location—and commit to it. See www.mckinsey.com/privacy-policy for privacy information

August 27, 202628 min

Pacsun’s Gen Z playbook: Listen, learn, and let go

Pacsun CEO Brieane Olson talks to McKinsey partner Pamela Brown about community co-creation, leadership lessons, and what’s next for Gen Z and for Pacsun. See www.mckinsey.com/privacy-policy for privacy information

April 2, 202622 min

From dashboards to decisions: Empowering merchants with agentic AI

Agentic AI can automate routine work and improve merchandising decisions at scale. What does it take to translate potential into performance? See www.mckinsey.com/privacy-policy for privacy information

February 5, 202625 min

Rethinking restaurant success

Union Square Hospitality Group’s Chip Wade and John Ragan share their perspectives on customer experience, restaurant technology, and the future of dining. See www.mckinsey.com/privacy-policy for privacy information

October 9, 202526 min

How today’s consumers are spending their time and money

What are the trends shaping consumer sentiment and behavior in 2025—and what are the implications for brands and retailers? See www.mckinsey.com/privacy-policy for privacy information

September 8, 202523 min

Holiday shopping 2025: US consumers hunt for early deals

They’re concerned about inflation and looking for value, so US consumers are changing their shopping habits this holiday season. Here’s what that means for retailers and consumer goods companies. See www.mckinsey.com/privacy-policy for privacy information

August 28, 202527 min

A close look at the global beauty industry in 2025

We asked 15,000 consumers and 100-plus executives for their perspectives on today’s beauty market. In this episode, we highlight the themes that emerged from our research. See www.mckinsey.com/privacy-policy for privacy information

May 7, 202522 min

How the sporting goods industry can turn uncertainty into opportunity

The authors of a new report, Sporting Goods 2025, explore key themes that will shape the market and highlight consumer trends that could represent paths to growth. See www.mckinsey.com/privacy-policy for privacy information

October 2, 202424 min

Portfolio and performance: Priorities for CPG leaders

The consumer goods industry, once an investor darling, has underperformed in recent years. Companies can prioritize six actions to simultaneously revive revenue growth and cut costs. See www.mckinsey.com/privacy-policy for privacy information

February 22, 202421 min

Luxury retail is about ‘emotions, not transactions’

The physical shopping experience matters more than ever, says Value Retail founder Scott Malkin, whose company owns some of the world’s best-performing luxury shopping destinations. See www.mckinsey.com/privacy-policy for privacy information

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