Love my Museum

Hosted by Amy Kehs

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Oct 2026

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About the show

How do you get visitors through your museum doors? How do you keep them coming back and better yet, bringing a friend? Your host, Amy Kehs, a brand strategist and communications expert for museums, talks about how you can make your workplace a lovely place to be, while also making your museum a place your community loves. Over the last 30 years, Amy has worked for some of the most renowned museums on the planet, helping ensure that they thrive into the next century.

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60 recent

November 10, 202613 min

Episode 73: Who should talk to the reporter?

When something goes wrong at your museum, who should talk to the reporter, and how do they prepare for the questions that they will be asked? In this episode, Amy shares the big ideas from "Ready or Not: Communicating Through Crisis," the session she and John Gibbons just presented at the New England Museum Association conference. You'll learn three practical tools that can help your whole team get ready before a crisis arrives. Links from the Episode: Download the free toolkit here. More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Planning Calendar Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

October 27, 202616 min

Episode 72: Planning For Your People

The free 2027 Museum Planning Calendar is ready, and this week Amy is asking listeners to look at it a little differently: not just at what the museum is doing next year, but at who is going to do it. Links from the Episode: 2027 Planning Calendar Social Media for Museums Workbook and Workshop More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

October 13, 202616 min

Episode 71: Building Momentum

Amy is packing her suitcase for her favorite conference of the year and shares what to look for in a great conference and why you should add professional development to your team’s budget this year. Links from the Episode: Momentum Weekend Workshop with Lou Mongello Past Momentum episodes: Finding Your Momentum and Top 10 Takeaways 2027 Museum Planning Calendar Communications Trainings for museums More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call. Want to write instead? Send me an email.

September 29, 202615 min

Episode 70: Start Writing Your Museum's Next Chapter Today

Amy asks listeners to picture their museum one year from now on an ordinary Tuesday. She connects the internal systems work of the Summer Survival Guide series to the external strategy of the Love my Museum method. She explains why one depends on the other, and encourages listeners to take one small step this week towards that vision. Links from the Episode: Grab the free Summer Survival Guide Book a Discovery call with Amy More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Planning Calendar Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

September 15, 202618 min

Episode 69: Thriving, Not Just Surviving

There's a real difference between a museum that's surviving and one that's truly thriving, and Amy is digging into exactly what separates them. In this episode, she walks through the three keys that move a museum from one to the other. She's also introducing a way to work together this month. Links from the Episode: Grab the free Summer Survival Guide Strategy On Sale: a 60-minute 1:1 strategy session for $97, available this September only More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Planning Calendar Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

September 1, 202621 min

Episode 68: 26 Years In

This month, Kehs Communications turns 26. In this reflective anniversary episode, Amy shares the story of why she started her business in 2000, what's changing for her right now and the one daring decision she's made about what comes next. She is also sharing the single lesson 26 years has driven home about what actually helps a museum thrive. Links from the Episode: The Museum Professional's Summer Survival Guide (full series, now in one PDF) Join Amy's email list for weekly museum communications tips Come see Amy speak at the New England Museum Association Conference Last year's anniversary episode: Episode 43 From Idea to Impact More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Planning Calendar Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

August 18, 202611 min

Episode 67: How to Build a Museum That Hums

In the fourth episode of The Museum Professional's Summer Survival Guide series, Amy pulls the whole series together, recapping everything you have built this summer and showing you why it matters far beyond your summer vacation. Links from the Episode: Strategy on Sale “Getting Things Done” By: David Allen (Affiliate Link) More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Planning Calendar Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

August 4, 202611 min

Episode 66: How to Build a Museum That Doesn’t Depend on One Person

In the third episode of The Museum Professional's Summer Survival Guide series, Amy asks the community a bigger question. "All summer, we've been getting you ready to step away and enjoy a vacation. But what if your museum ran this smoothly all year?" Amy talks about the difference between a museum that runs on one person's memory and one that runs on systems the whole team can see. Links from the Episode: Sign up for the Summer Series AAM National Snapshot of United States Museums 2025 More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Planning Calendar Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

July 21, 202613 min

Episode 65: How to Let Go of Tasks You Shouldn't Be Doing

In this episode, Amy continues the Museum Professional’s Summer Survival Guide by looking at your task list from a new angle: not just what you do, but whether you should be doing it at all. She walks you through a simple sorting exercise that divides everything into three piles: what only you can do, what someone else could handle, and what honestly doesn’t need to happen at all. Links from the Episode: Sign up for the Summer Series Amy’s Social Media system More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Planning Calendar Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.

July 7, 20268 min

Episode 64: How to Take a Vacation Without Everything Falling Apart

In this episode, Amy kicks off the fifth annual summer series by tackling the real reasons vacations feel impossible for museum professionals. When all the knowledge lives in your head, it feels impossible to step away. Amy introduces a simple, practical fix and shows you how to create your very first standard operating procedure (SOP) in the time it takes to do the task itself. Links from the Episode: Sign up for the Summer Series Episode 62: You're Not Imagining It-The State of Museums in 2026 Episode 63: Introducing the Summer Survival Guide Series AAM National Snapshot of United States Museums 2025 More Free Resources for Museums: Getting Visitors Through Your Museum’s Doors: Building Connection in a Noisy World ebook Museum Planning Calendar Museum Metrics Template About the host: Amy Kehs is a brand strategist and communications expert for museums. She has owned Kehs Communications since 2000 and has worked for the most renowned and well-loved museums in Washington, D.C. Her goal is to ensure that museums thrive into the next century and she hopes people will come to love museums as much as she does. Her proven process sets up proactive communication habits for museums, cultivating relationships with visitors who will want to return and bring a friend. Want to talk more? Click this link to book a call.