Melissa Perri | How I Test for the AI Build Trap
Summary In this episode, I’m joined by Melissa Perri. You may know her best as the author of Escaping the Build Trap and I believe she is one of the brightest minds in modern product management. I’ve been privileged to know Melissa since the early days of the Lean Startup movement and I was thrilled to chat with her about what has changed in product and testing over the past 15 years. We talk about the dangers of PM’s outsourcing their critical thinking to AI, and why experimentation with good data is maybe now more important than ever. Melissa details out how AI fundamentally transforms product operations and how companies can test these new found capabilities and actually build things customers need. If you want to learn how to make better product decisions, accelerate learning and avoid this latest AI version of the build trap, then you'll love this episode. Takeaways AI is accelerating the build trap. Companies can build software faster and cheaper than ever, but without clear strategy and customer understanding, they're simply building the wrong things at unprecedented speed. Don't outsource judgment to AI. AI can generate specifications, analyze data, and accelerate execution, but experienced product leaders are still needed to challenge assumptions, interpret evidence, and determine what should actually be built. Better data doesn't automatically mean better decisions. Organizations struggle with fragmented systems, conflicting metrics, and unreliable information. AI creates enormous opportunities to improve decision-making, but only when teams can access and trust the underlying data. Product operations could be supercharged by AI. From synthesizing customer research to interrogating business performance, AI can dramatically reduce the time required to generate insights. Product Ops can help connect these capabilities to strategy, governance, and measurable business outcomes. AI won't fix broken organizational systems. Functional silos, disconnected strategies, rigid funding cycles, and competing departmental goals remain major obstacles. Without addressing these systemic issues, organizations risk using AI to make dysfunctional processes run faster. Guest Links LinkedIn: https://www.linkedin.com/in/melissajeanperri/ Product Institute: https://productinstitute.com/



