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BTN’s What to Watch 2024

BTN Executive Editor Michael B. Baker hosts opinion contributors to expand on ideas they presented in our annual What to Watch series. Topics: Business Travel Transformation, New Distribution Capability, Travel Management Company Consolidation, Sustainability, Artificial Intelligence and more. LISTEN NOW.

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Last Episode Date: 22 March 2024

Total Episodes: 6

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22 March 2024
2024 What to Watch - Editor Roundtable

BTN editors tackle some of the key issue facing the corporate travel industry today. Why has M&A activity in the travel industry slowed down? How do travel buyers maintain policy controls amid the direct push to travelers from supplier loyalty programs? Does proposed reg...

50 min
14 March 2024
2024 What to Watch 05 - Will Pinnell - Distribution Revolution Not Just for Airlines

HRS SVP and Managing Director for the Americas talks with BTN Executive Editor Michael B. Baker about attribute based selling for hotels and why the retailing and personalization revolution won't be limited to the airline industry. How will distribution channels respond? Wha...

23 min
6 March 2024
2024 What to Watch 04- George Kalka - A Different NDC Nourish Delight Choice

Fox World Travel VP of business travel George Kalka encourages travel managers to keep a redefined NDC in mind for 2024—nourish, delight and choice—as travelers' expectations for traveler care and wellness are evolving. Join BTN podcast host and executive editor Michael ...

17 min
28 February 2024
Podcast Episode 03-Olivia Ruggles-Brise - Thinking Beyond Carbon

If you measure sustainability of your business travel program solely by your carbon footprint, you're not getting the whole picture. Hear from BCD Travel VP of sustainability Olivia Ruggles-Brise on the importance of biodiversity in combating climate change, the efforts to m...

18 min
21 February 2024
2024 What to Watch 02 - Paul Tilstone - 'Social Capital' Key to Business Travel's Value

Social capital—or, as Festive Road managing partner Paul Tilstone describes it, "stuff that impacts your brain and your heart"—can be a valuable return from business travel, whether it's building a relationship that eventually results in a sale or driving collaboration t...

22 min
14 February 2024
2024 What to Watch 01 - John Morhous - Do We Still Know What Corporate Travel Is

Special guest Flight Centre chief experience officer John Morhous kicks off our What to Watch series with and existential crisis. Do we still know what corporate travel is? Compliance? Policy? Podcast host and BTN executive editor Michael B. Baker jumps into the abyss with M...

27 min
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