Tune in to tune up your auto repair shop! The Workshop Whisperer, Rachael Evans, is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join in as she answers your questions and interviews some of the top minds of the automotive industry. And if you have any questions for Rachael, send them to admin@workshopwhisperer.com and she might answer them in an upcoming episode of Workshop Whispers! Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid .
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60 recent
June 15, 20269 min
Execution Discipline: Why Good Plans Fail in Real Life
You’ve got the plan—but somewhere along the way, things drift. Dean and Rach break down why execution fails in real workshops and how to build consistency that actually sticks. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudlySee omnystudio.com/listener for privacy information.
June 8, 20269 min
How to Remain Calm Around Tax Time
People can get really stressed about tax time, tax debts and how to handle it all but it's really something you need to master. Accruing tax debts that compound is not good for you or your business so Rach has come to help out. Rach dives into strategies to get your tax under control and guess what pulling in more customers rarely does anything to help you. Rach dissects where you're probably going wrong and how you can effectively turn things around to see green instead of red this year. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudlySee omnystudio.com/listener for privacy information.
June 1, 20267 min
Your Team Have Processes, So Why Are You Still the ‘Go To’
Still the go-to for everything in your workshop? Rach unpacks why your team keeps coming back to you—even after you’ve trained them—and what’s missing between explaining the job and them actually owning it. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.
May 25, 202612 min
How Do You Look Online and Knocking Back Customers
Is your website stuck where it was 4 years ago? Have you put any photos on socials lately? It’s time for a little re-fresh if you haven’t. We also cover busy workplaces with turnover that’s not showing profit and customers who get too demanding with you and what to do about them. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.
May 18, 202612 min
How to Let Go Without Losing Control
Letting go sounds simple—until things start slipping. Dean and Rach unpack why control is hard to release and how to step back without losing performance or standards. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.
May 11, 202614 min
Play the Game and Win: Tips from a Master
We become mechanics and we’re incredible technicians but then the business causes a need for us to step intro a new role, one of an inspirational coach and leader. It doesn’t happen overnight and it certainly doesn’t happen on an island you need to seek of people who have done it successfully before, A Players. Here, we introduce you to Joey Glenn Wright an American professional basketball coach and former player who has been the head coach of three teams in the NBL and has been named coached of the year multiple times. Joey has some incredible insight for you on how to motivate people to follow your lead, how to be creative in setting people up for success, taking ownership for where you’re not quite nailing it and when and how you can move forward when those issues become apparent. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.
May 4, 202614 min
From the Comfort Zone to the Growth Zone
AFL Star Logan Evens joins us to show how little changes can create an epic ripple effect that builds long term success. None of us like change but none of us want to stay in the same spot either never moving the needle, never making any changes to our bottom line. Even if you stay still you’re effectively going backwards because others are moving forward every day! Work with Dean on making micro change and see how that can ultimately make a massive change to your day to day life and the success of your business. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.
April 27, 20268 min
Why You See Things Differently From Your Customers and Should You Open on a Saturday?
You're really sensitive about your business, it's often really close to your heart because you started it from day one and you're so closely tied to it but Rach has some advice about how your customers see your Auto Repair shop and it may surprise you. Are you a tad stretched financially? Would opening on a Saturday help things out? Listen to Rach's advice on this. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.
April 20, 20268 min
Build Customer Loyalty, No Discounts Required
Here Rach dives into how to effectively make your customers fall in love with you so they come back time after time, no discounts required! Also an employee that is wildly productive but doesn't follow processes? What should you do about that? It can be a problem because their output is great but the entire team is seeing them work outside the systems laid out for the rest of the team so it's a bit of a pickle. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer -https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.
April 13, 20268 min
Training New Staff and Getting Off the Tools Effectively
Hiring a Service Advisor who is completely green isn’t the worst idea if they’re a great personality fit for the role. Rach takes you through the hoops. Also what happens when you're ready to move off the tools and you're worried it will impact the workshop and morale, discover effective strategies to ensure a smooth transition. Gain practical insights on recruitment, onboarding, and leadership to optimise your workshop operations. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team. See omnystudio.com/listener for privacy information.
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