What Worked

Hosted by Tyler Rachal and Mike Wu

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Nov 2025

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About the show

"What Worked" is a podcast where co-hosts Mike Wu and Tyler Rachal interview successful business owners and professionals. Each episode dives into the wins and losses each guest experienced in building their business.

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40 recent

November 5, 202543 min

Rethinking the business of divorce with Christopher Anderson (Co-Founder, New Leaf Family Law) | E40

In this episode of ‪What Worked, Tyler interviews Christopher Anderson, Founder at New Leaf Family Law and host of the Un-Billable Hour podcast. Christopher talks about divorce and its effects on business. Christopher shares his insights about: Why his clients focus on the future and not fighting The invention of the billable hour and the incentive issues it creates How AI and technology are changing the industry We'd love for you to connect with us: Mike Wu Tyler Rachal Christopher Anderson Hire the best nearshore and offshore talent: https://www.hireframe.com/

October 15, 202542 min

How to start an agency business with Borja Cuan (Co-Founder, Four15 Digital) | E39

In this episode of ‪What Worked, Tyler interviews Borja Cuan, Co-Founder at Four15 Digital, a digital marketing agency. Borja talks all things agency, including leveraging your network to get your first customers. Borja shares his insights about: Why you should focus on giving value early on What a company needs before starting a digital marketing campaign Managing the inevitable employee stress We'd love for you to connect with us: Mike Wu Tyler Rachal Borja Cuan Hire the best nearshore and offshore talent: https://www.hireframe.com/

October 1, 202552 min

How remote workers stay focused with Steven Puri (Founder & CEO, The Sukha Company) | E38

In this episode of ‪What Worked, Tyler interviews Steven Puri, Founder & CEO at The Sukha Company, a flow state website for remote workers. Steven talks about his journey from Hollywood exec to entrepreneur. Steven shares his insights about: Answering the what, how, and whys around flow states. How leadership and better hiring prevent WFH issues Relating those lessons to parenting, movie-making, and yoga We'd love for you to connect with us: Mike Wu Tyler Rachal Steven Puri Hire the best nearshore and offshore talent: https://www.hireframe.com/

September 17, 202554 min

Selling BPO at every growth stage with Aaron Fischer (CRO, OfficePartners360) | E37

In this episode of ‪What Worked, Tyler interviews Aaron Fischer, Chief Revenue Officer at OfficePartners360. Aaron shares stories from his years in the BPO industry, including his time working with Tyler at TaskUs. Aaron talks about : Competing for business against industry giants How relationship building can turn short-term RFP losses into long-term wins Bringing his years of sales experience to the C-suite for the first time We'd love for you to connect with us: Mike Wu Tyler Rachal Aaron Fischer Hire the best nearshore and offshore talent: https://www.hireframe.com/

September 3, 202535 min

Solving Legal Disputes Without Burning Bridges with Rich Lee (Founder & CEO, New Era ADR) | E36

In this episode of ‪What Worked, Tyler interviews Rich Lee, Founder & CEO at New Era ADR, a digital dispute resolution platform. Rich discusses how his experience as general counsel for multiple startups has prepared him to be a founder. Rich shares his insights about: The differences in contract negotiation tactics for a new lawyer versus an experienced business operator. The importance of staying true to a startup's main business while remaining ready to adapt to changes. How shortening the dispute resolution process can save business relationships. We'd love for you to connect with us: Mike Wu Tyler Rachal Rich Lee Hire the best nearshore and offshore talent: https://www.hireframe.com/

August 20, 202532 min

Technical Co-Founder Learns the Importance of Sales (the hard way) with Harish Chandramowli (Co-Founder, Flaire) | E35

In this episode of ‪What Worked, Mike interviews Harish Chandramowli, Co-Founder of Flaire, an ERP for fashion brands. Harish shares the mistakes he made and the lessons he learned, the hard way, in Flaire's first two years in operation. Harish shares insights about: How he sold software before writing a line of code Uncommon but costly mistakes founders should try to avoid Leading sales for your company as a technical co-founder/CTO Harish is a rare one! He is extremely transparent about where he's at today and the journey he's been on over the past two years. Enjoy the episode! We'd love for you to connect with us: Mike Wu Tyler Rachal Harish Chandramowli Hire the best nearshore and offshore talent: https://www.hireframe.com/

August 6, 202536 min

The Art & Science of Scaling with Luigi Testa (CFO, LinkSquares) | E34

In this episode of ‪What Worked, Mike interviews Luigi Testa, CFO at LinkSquares, an AI-powered contract management platform. Luigi discusses the lessons he has learned for personal and business growth. Luigi shares his insights about: Growing revenue 25X since joining LinkSquares in 2020 How hiring for potential is key to achieving hyper-growth Career advice for college grads and first-time CFOs We'd love for you to connect with us: Mike Wu Tyler Rachal Luigi Testa Hire the best nearshore and offshore talent: https://www.hireframe.com/

July 23, 202555 min

Making remote work work with Erik Braund (Founder & CEO, Katmai) | E33

In this episode of ‪What Worked, Tyler interviews Erik Braund, Founder and CEO of Katmai, a virtual office platform. Erik discusses transitioning from his AV production company to founding a tech company during the pandemic. Erik shares his insights about: His decision to raise capital after 2 years of bootstrapping The cultural and timing issues that can arise with traditional remote work Operating a company with a no standing meeting policy We'd love for you to connect with us: Mike Wu Tyler Rachal Erik Braund Hire the best nearshore and offshore talent: https://www.hireframe.com/

July 9, 202554 min

Cash flow statements are king with Drew Blacker (Founder, SME²) | E32

In this episode of ‪What Worked, Tyler interviews Drew Blacker, Founder of SME², a financial consulting and investment banking services firm. Drew talks about the need for businesses to understand their financials to make informed decisions. Drew shares his insights about: Knowing yourself in business (and sports) The importance of understanding a cashflow statement The different founder archetypes and how much they know about finance We'd love for you to connect with us: Mike Wu Tyler Rachal Drew Blacker Hire the best nearshore and offshore talent: https://www.hireframe.com/

June 25, 202540 min

Why 65K CFOs subscribe to this ex-CFO's newsletter with CJ Gustafson (Founder, Mostly Metrics) | E31

In this episode of ‪What Worked, Mike interviews CJ Gustafson, Founder of Mostly Metrics, a finance-focused media company. CJ talks about his journey from successfully exiting as CFO to starting his own business. CJ shares his insights about: The human side of selling a company The benefit of making sure everyone knows how a company makes money Finding product market fit in the content space We'd love for you to connect with us: Mike Wu Tyler Rachal CJ Gustafson You can also find CJ's podcast Run the Numbers on YouTube and the newsletter at https://www.mostlymetrics.com/ . Hire the best nearshore and offshore talent: https://www.hireframe.com/