The Chiropractic Podcast

Hosted by The Chiropractic Podcast

Business Management

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Episodes

130

Latest episode

Dec 2025

Language

EN-US

About the show

Are you ready to have the referral-based practice of your dreams?

Listen to episodes

60 recent

December 24, 202528 min

S4 E17: Should Chiropractors Sell Supplements?

Dr. Todd Osborne (“Dr. Oz”) and Dr. Zach Wilson discuss the pros and cons of chiropractors selling nutritional supplements in their practices. Dr. Zach argues that nutrition is an essential component of healing, citing that historical diseases like scurvy and rickets were cured by addressing nutrient deficiencies. They agree that offering supplements is a responsibility, as patients will often seek cheaper, low-quality products elsewhere that may not be effective. Dr. Oz shares his personal experience with chronic Lyme disease, which was not resolved by chiropractic alone and required nutritional supplementation, leading him to integrate it into his practice. They highlight the value of objective testing (blood, gut, saliva) to determine patient needs and the importance of providing high-quality, professional-grade products. Ultimately, they conclude that combining chiropractic adjustments with proper nutrition is a winning combination for patient health and that patients now expect this guidance from their doctors. For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

December 10, 202524 min

S4 E16: Importance of Faith

Dr. Bill Kriva and Dr. Rick Barrows discuss how to cope with life’s significant challenges, both personal and professional, by shifting one’s perspective to one of gratitude and praise. Dr. Kriva shares his personal story of feeling burned out and despondent while dealing with his parents’ dementia, his daughter’s severe anxiety, and a demanding chiropractic practice. He credits a conversation with Dr. Barrows and a book called Power and Praise by Merlin Carruthers for changing his life. Dr. Barrows’ advice was to praise God not just for the good things, but also for the things perceived as bad, trusting that they are part of a greater plan. Dr. Kriva recounts how he followed this advice, and a prayer of thanksgiving for his daughter’s struggles marked a turning point, leading to her recovery. Dr. Barrows shares his own story of dealing with Parkinson’s disease, a condition his father also had, and emphasizes that only through praising God for his challenges has he been able to cope and continue to find purpose. They conclude by encouraging listeners to adopt this tool of praise and gratitude to find peace, healing, and hope amidst life’s inevitable difficulties. For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

November 12, 202522 min

S4 E15: Massage Therapy

Christie Owen Irwin sits down with Melissa Asher, a massage therapist who operates her own business within a chiropractic practice. Melissa, who started as a chiropractic assistant, explains that she became a massage therapist to work in tandem with chiropractic care, helping to relax fascia and muscles and aid the movement of subluxations that aren’t progressing as quickly as desired. She details her business model, which involves paying rent to the chiropractic office, and how her business, which now includes two other therapists, has grown through word-of-mouth and community outreach. The conversation covers key operational aspects such as having front desk staff handle all booking, using cluster booking, and maintaining a strict schedule to ensure a smooth flow of patients. Melissa shares her personal limit of six massages a day to prevent burnout and the importance of setting similar boundaries for her staff. The episode concludes by highlighting how this symbiotic relationship creates a win-win situation, providing a new income stream for the practice, enhancing patient care, and educating massage clients on the benefits of chiropractic. For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

October 8, 202530 min

S4 E14: Burnout

Dr. Zach Wilson and Dr. Justin Ford discuss the common issue of burnout in chiropractic practice. They define burnout as a feeling of falling out of love with your profession, patients, and even family, often stemming from a lack of gratitude. The core problem, they explain, is constantly pouring into others without refilling your own energy and passion. They break burnout down into two components: physical and mental. Physical burnout is often caused by a chaotic office environment, an untrained staff, and the doctor wearing too many hats. To combat this, they recommend investing in your team and delegating tasks. The mental side of burnout stems from a lack of routine and failure to create boundaries between work and home life. They advocate for scheduled time off to recharge and leaving work burdens at the office door. They conclude that burnout is not a point of no return but a sign of a lack of “harmony,” which can be fixed with small, consistent corrections, much like a chiropractic adjustment. For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

September 10, 202527 min

S4 E13: Chiropractic History

Dr. Bill Kriva and Dr. John Lay discuss the critical importance of understanding chiropractic history for both seasoned practitioners and new graduates. They delve into the challenging early days of the profession, highlighting how D.D. and B.J. Palmer navigated a healthcare landscape dominated by the American Medical Association (AMA), which actively sought to monopolize medical education and eliminate competing health professions. A key historical point is the AMA’s aggressive stance on licensing, initially resisted by B.J. Palmer, which led to chiropractors being prosecuted for practicing medicine without a license. The conversation powerfully pivots to the 1917 Spanish Flu epidemic, revealing government data that showed chiropractors were “tremendously more effective” in treating patients than medical doctors, with significantly lower death rates. This historical success directly influenced the widespread passing of chiropractic licensure laws in states across the country. They also touch upon lesser-known historical aspects like B.J. Palmer’s Clearview Sanitarium, a mental hospital that successfully treated mental health conditions chiropractically, a practice largely lost with the advent of psychiatric medications. The episode concludes with a strong call to action for chiropractors to learn, embrace, and share their rich history, emphasizing that knowing their roots empowers them to articulate the profound capabilities of chiropractic, foster conviction, and build thriving, impactful practices. They even share a fun historical tidbit about Ronald Reagan working for B.J. Palmer’s radio station. For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

August 13, 202531 min

S4 E12: Chiropractic Philosophy

Dr. Bill Kriva and Dr. Tara Horrell discuss the profound importance of chiropractic philosophy for success in practice. Dr. Kriva recounts a telling observation from a real estate developer: chiropractors with a strong philosophical understanding are significantly more successful. They lament the decline of philosophical teaching in chiropractic schools, noting that only a handful of institutions still truly emphasize it. Dr. Horrell shares her frustration with the shift away from core chiropractic principles like subluxation towards more superficial concepts like posture, which she believes dilutes the profession’s unique identity. They explore how the insurance-driven model has impacted practice by limiting care and focusing on symptom suppression rather than holistic healing. Both doctors share personal experiences where chiropractic care resolved long-standing health issues beyond just pain, underscoring the power of chiropractic when practiced with a deep philosophical understanding. They encourage listeners to seek out philosophical education through clubs, mentors, and foundational texts like Stevenson’s and Virgil Strang’s books to deepen their conviction and transform their practices into fulfilling, life-changing endeavors for both practitioner and patient.ew patient carousel” and build a resilient, referral-based practice by strategically investing in their marketing efforts and community presence. For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

July 15, 202548 min

S4 E11: Marketing Leads

In this episode of the Chiropractic Podcast, Tom sits down with Daniel Carroll of Secret Crowds Marketing Agency to dissect the often-misunderstood world of chiropractic marketing. While many chiropractors focus solely on acquiring new patients, Tom and Daniel emphasize a more sustainable approach: nurturing leads, building strong community ties, and fostering patient longevity to create self-sustaining, stress-free practices. They challenge common misconceptions about marketing, highlighting the critical difference between clicks and qualified leads, and the importance of having robust internal systems to convert interest into lasting patient relationships. Daniel and Tom explore the nuances of cold, warm, and hot leads, stressing that an appointment booked is a “hot lead” that still requires careful nurturing to become a long-term patient. They discuss the necessity of a tailored marketing message that resonates with specific demographics, using the analogy of fishing to illustrate the importance of knowing your market and using the right “bait.” This conversation is a must-listen for any chiropractor looking to move beyond the “new patient carousel” and build a resilient, referral-based practice by strategically investing in their marketing efforts and community presence. For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

June 17, 202538 min

S4 E10: AI for Chiropractors

AI for Chiropractors: Optimizing Practice Management & Growth In this compelling episode of the Chiropractic Podcast, Tom sits down with special guest Jake Press of Press Purpose AI, a visionary in leveraging artificial intelligence for business acceleration. Jake, deeply passionate about chiropractic care due to its profound impact on his own life, shares how AI can transform chiropractic practices across the country. This discussion isn’t just about technology; it’s about making your practice more efficient, proficient, and ultimately, more profitable by intelligently integrating AI into key areas like marketing, new patient intake, and patient recalls. Tom and Jake dive deep into practical applications, including a live demonstration of an AI voice agent handling an incoming patient call, showcasing its empathy, ability to answer service-related questions, and seamless appointment booking. They emphasize that AI isn’t about replacing staff, but empowering them to focus on high-value patient care by automating time-consuming, menial tasks. Discover how AI can help you capture more leads, reactivate past patients, enhance appointment reminders, and even streamline your social media marketing efforts. For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

May 20, 202527 min

S4 E9: The CA Advantage

The CA Advantage: How to Hire, Train & Build a Thriving Chiropractic Team In this episode, CA coach and office manager Jan Tresse joins Christie Owen Irwin to discuss what it really takes to build and lead a strong chiropractic team. From hiring with purpose to developing staff through intentional training, they share practical insights and real success stories from practices around the country. Whether you’re a doctor managing your first staff member or a seasoned CA looking to grow in your role, this conversation covers the systems and mindset that create long-term team success. In this episode: What to look for when hiring the right team member Why “motivational DNA” matters in placing staff Real examples of practices improving missed appointments and patient retention How to train for communication, not just task completion Why investing in your staff pays off in growth, culture, and retention For more coaching and chiropractic resources, visit amcfamily.com Send us your questions and comments! You can reach us at: mailbag@amcfamily.com

April 22, 202535 min

S4 E8: Starting Strong in Practice

Why Starting a Practice Doesn’t Have to Be a Struggle In this episode, Dr. Jeremy Brubaker and Dr. Tara Horrall dive into the real-world challenges of launching a chiropractic practice—and why so many of them are avoidable. From student debt to market research, mentorship to mindset, they reflect on the common (and preventable) mistakes new chiropractors make, and share the hard-won lessons they wish they’d known from day one. Whether you’re in your first year of practice or two decades in, this episode offers practical, encouraging insight into building a thriving career without the burnout. What you’ll learn: Why the “five years of struggle” myth holds too many chiropractors back Common mistakes new docs make—and how to avoid them The value of mentorship and community support How to shift from survival mode to strategy Why chiropractic is a people business (and how to embrace that) If you’re thinking about opening your own office, stuck in a rough patch, or just want to be reminded that success is possible, this episode is for you. For more information visit amcfamily.com