Unpacked with Ron Harvey

Hosted by Ron Harvey

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191

Latest episode

Aug 2026

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About the show

People Always Matter. Join Ron as he unpacks leadership with his guests.

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September 7, 2026Episode 19249 min

Adam Roach: The Trust Ledger and Choosing Significance Over Success

Adam Roach had the franchises, the SaaS company, and the income. Then he stood at his father's funeral, looked out at 500 people whose lives his dad had shaped, and realized he had been chasing the wrong scoreboard. Within months he sold every business he owned. In this episode of Unpack with Ron Harvey, Adam joins Ron for an honest conversation about trust, influence, and what it actually costs to lead people instead of just running a company. In this episode: Why Adam walked into three franchises on the same day and told his partners to buy him out or be bought out The moment at his father's funeral that redefined what legacy means to him Why leadership is nothing more complicated than influence, and influence is getting people to take action How Adam uses AI as a leadership tool, and why we are in an implementation age instead of an information age The four levels of audience every leader moves people through: unknown, known, like, and trust The seven trust mechanisms ranked from paid ads up to the keynote stage, and why it takes 48 minutes to turn a stranger into someone who trusts you The trust ledger: how to make deposits through presence and recognition long before you ask for a withdrawal How Adam turned an unprofitable office of 80 agents around in eight months using the appreciative inquiry 4D model and framed magazine covers Why walking your halls and knowing everyone beats everyone knowing you The values and beliefs test that makes a leader trustworthy, and why being neutral on everything makes people doubt you The wound, lie, and vow equation that exposes the pose most leaders are standing in Two pieces of advice for new leaders: stop making it about you, and stop modifying behavior when you should be going after hearts Adam Roach is the founder of the I Love Coaching Community, a coaching organization serving coaches across four continents. A longtime friend and student of John Maxwell, he is a former collegiate tennis player, tennis pro, and real estate franchise owner based in Charleston, South Carolina. Find Adam: @AdamRoach on Instagram, LinkedIn, YouTube, and Facebook Free tools for coaches: ilovecoachingcode.com Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

August 31, 2026Episode 19148 min

Leading With Zero Expertise: Jennifer Doty on Trust, Change, and Starting Over

Ron Harvey sits down with Jennifer Doty, leadership author, speaker, and Vice President of Customer Operations at ThreeFlow, for an honest conversation about what happens when the title you built your identity around goes away. Jennifer spent nearly 20 years at MetLife. She started in finance, moved through M&A, served as chief of staff to a C-suite executive, and finished by leading a team of almost 1,400 people across U.S. group benefits operations. Along the way she was handed a role she had no business taking, leading the IT integration for the ALICO acquisition with no technology background at all. Then in the summer of 2021, her role was eliminated. What she did next turned into two books and a portfolio career. What Ron and Jennifer get into: What to do when your identity is tied to your title and the title goes away Leading with zero expertise, and why you get hired for how you move people, not for what you already know The First 90 Days framework Jennifer sends to every person she promotes The one skip-level question that surfaces what your team actually needs from you Why the stories between your ears run your day, and the morning and night practice she uses to change them How a leader being vulnerable gives the whole team permission to be honest What changed about leading people once everyone went remote, and why connection now takes effort it never used to Telling your team as much as you can, as soon as you can, without breaking confidence Why blocking a good person from their next role is the fastest way to lose them Building your personal board of directors, and finding people who already walked the road you are on Feedback as information, not a verdict Why a second income stream is not a side hustle, it is a safety net Jennifer Doty is the author of Just Lead and Find The Right Now Role, both on Amazon. She speaks and runs workshops on leadership, mindset, and helping teams get out of their own way. Connect with her on LinkedIn or at jenniferdoty.com. If this conversation helped you, share it with a leader who needs it and follow the show. Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

August 24, 2026Episode 19047 min

The Owner Bottleneck: How to Scale Without Doing It All Yourself

What separates a business that's growing from one that's truly scaling? On this episode of Unpacked, host Ron Harvey sits down with Doug Levy, president of Lexington Rose Consulting and a fractional COO with two decades in the trenches, to unpack the systems, mindset shifts, and hard-won lessons that let owners step out of the day-to-day without the business falling apart. Doug spent ten years growing an insurance agency from $3.4M to $12.1M in revenue at a 40% profit margin before a record-setting sale to private equity, and he brings that operator's perspective to every answer. In this episode: Why systems, not effort, are what let a business scale, and how "anything that delivers consistency is a system," whether it's software, an SOP, or your org structure The owner bottleneck: how "nobody can do it like I do it" quietly caps your growth, and why progress beats perfection every time Building a trust-first culture by trusting people by default, then confirming the decision by observing competence The real cost of a bad hire, and why a $60K employee who leaves inside six months can run you $55K plus lasting cultural damage Institutional knowledge vs. documentation, and knowing the exact moment to start writing things down: "when the pain of not doing it exceeds the pain of doing it" Treating workflows as an investment with a compounding ROI, not a sunk cost Why not every business needs to "10x," and giving yourself permission to define your own version of success The leadership truth business school skips: how people feel matters more than any academic framework, plus Ron's signature question, "Does your audio match your video?" Guest: Doug Levy, President of Lexington Rose Consulting, a business operations and fractional COO consulting firm. Reach him at LexingtonRoseConsulting.com or 954-459-4052, and connect with him on LinkedIn. If your team is hiring in the next 12 to 24 months, ask about his LogicWise Hiring System. Host: Ron Harvey, Vice President and COO of Global Core Strategies and Consulting. Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

August 17, 2026Episode 18947 min

Stop Being Nice And Start Leading with Justin Ricklefs

What if caring for your people wasn't the thing that slows results down, but the very thing that drives them? On this episode of Unpacked with Ron Harvey, Justin Ricklefs — founder and CEO of Guild Collective, a human-first brand agency in Kansas City — joins the show to unpack the ideas behind his book, Give a Damn: The Catalyst for Caring Companies. Ron and Justin dig into why care and commerce can coexist, and why the leaders who genuinely give a damn tend to build healthier, more loyal, and higher-performing teams. In this episode: Why caring and results are not opposites, and how leaders quietly lose their best people when they treat them as either/or The critical difference between being nice and being kind, and why avoidance dressed up as care is really self-protection Justin's framework of core leadership characteristics — curiosity, compassion, and clarity — and why clarity means telling the truth and giving honest feedback What publicly tearing a team apart does to trust, and why trust, once broken, shatters like a coffee mug dropped on a tile floor How to lead through high-pressure moments by moving toward curiosity instead of projecting false certainty Why "pressure is a privilege," a lesson shaped by Justin's years working in the Kansas City Chiefs front office The simple five-minute daily habit — handwritten notes and naming gratitude — that any leader can start today Justin Ricklefs is the founder and CEO of Guild Collective and the author of Give a Damn: The Catalyst for Caring Companies, available now on Amazon. Connect with Justin on LinkedIn, where he writes almost daily about leadership, care, and building human-first brands. Unpacked with Ron Harvey is hosted by Ron Harvey, Vice President and Chief Operating Officer of Global Core Strategies and Consulting in Columbia, South Carolina, where the guiding belief is simple: people always matter. Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

August 10, 2026Episode 18840 min

Confidence Is Action: Tricia Conyers on Building Real Self-Trust

Confidence is not the same thing as competence, and chasing more credentials will never close the gap on its own. In this episode of Unpack with Ron Harvey, coach and author Tricia Conyers joins Ron for an honest, vulnerable conversation about why so many accomplished, high-performing women still struggle to see themselves as capable as everyone around them already does, and what actually builds the kind of self-trust that lasts. Based in Trinidad and Tobago, Tricia Conyers is a professional and personal coach who works with women standing at a crossroads between the life they are living now and the brighter, braver, bolder version of themselves they know they are capable of becoming. Her first book, Confidence Is Action, releases in September on Amazon. In this conversation, Ron and Tricia unpack: Why competence is only one ingredient of confidence, and what the missing pieces really are The "negative sum game" women play by dismissing their wins and magnifying their mistakes A simple daily practice: naming one thing that went well, then why it was about you How reflection, scheduled every 90 days like a meeting, compounds into higher performance The wedding-party moment that stripped away Tricia's confidence, and the lesson underneath it Why self-trust, not outside validation, sits at the very heart of real confidence The "waiting to feel ready" trap, and why confidence only arrives after you take action How confidence works like a muscle that anyone can build through repetition and reps Whether you lead a team, are building something of your own, or keep waiting to feel ready before you begin, this episode delivers practical, day-by-day tools to stop waiting and start acting, plus a leadership lens on how to build confidence in the people you manage and help them step into bigger opportunities. Connect with Tricia Conyers: LinkedIn: Tricia Conyers Instagram: inspireher (Trinidad and Tobago) Website: triciaconyers.com Book: Confidence Is Action (Amazon, September) Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

August 3, 2026Episode 18744 min

The Trust Recession: Why Buyers Stopped Believing You

Scott Proposki went from shooting events at the White House under President Obama to building a multimillion-dollar photography business, then losing all of it during COVID. In this episode of Unpacked with Ron Harvey, Scott walks through the three years he spent in the wreckage, the one question from his coach that pulled him out, and the method he now uses to help business owners find the small changes that move an entire year of revenue. Ron and Scott get into why trust has become the scarcest asset in business, why most owners keep restarting instead of building momentum, and what it really takes to earn a yes in a market full of noise. In this episode: The trust recession: why buyers have stopped believing claims, and how to earn belief back one step at a time Selling the destination instead of the seat on the plane, and what that shift does to your pricing Base camp: why climbing the same hill over and over stalls growth, and how to rebuild with the right team first The only two reasons people do not buy, and how to solve both Moving from victim thinking to ownership after a setback you did not cause Why small businesses lose deals on follow-up, not on price Being of service instead of selling, and why service closes what pressure cannot The unconventional path that got Scott into the White House, and what it teaches about being found Why it is not how, it is who, and how to staff around your weaknesses Scott Proposki is a former National Geographic and White House event photographer, author of Camera Focus, and creator of the Business Focus Method. He works with businesses from six figures to nine figures to identify the one to three percent changes that compound. Connect with Scott: businessfocusmethod.com | scott@businessfocusmethod.com Ron is covering the cost of Camera Focus for the first five listeners who email Scott after hearing this episode. Hosted by Ron Harvey, Vice President and Chief Operating Officer of Global Core Strategies and Consulting, a leadership development firm helping executives stay closer to their people. Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

July 27, 2026Episode 18642 min

Erin Treacy on Burnout, Bottlenecks, and People-First Leadership

Erin Treacy spent years working 80- and 90-hour weeks, telling herself she would slow down next week. Her body ended the argument for her. Standing on the cook line of one of her 1950s-style diners, her right leg went numb. The diagnosis was a slipped disc and compressed discs in her lower back, and she could no longer stand on a concrete floor for twenty minutes, let alone a twelve-hour shift. In this episode of Unpacked with Ron Harvey, Erin Treacy, a leadership and business coach in West Virginia, unpacks what burnout actually cost her, why closing the business was the smartest decision available, and how she rebuilt a people-first leadership model that includes the leader. What Ron and Erin cover: Why servant leadership falls apart when the leader is left out of "people first" The signs her husband and kids named for years before her body forced the issue How leaders make themselves the bottleneck while believing they have empowered the team The Post-it note challenge that exposes how often you say "I'll just do it myself" Why two minutes of teaching today saves roughly ten hours of work next week What it takes to close a business when you are wired to compete and hate to lose The adult version of a timeout, and why walks, art, and a phone left at home are not indulgences The eye of the hurricane problem: staying calm for everyone else while the storm runs inside you Why a lesson often has to land hundreds of times before it sticks Ron's Daytona pit stop analogy and the military policy that made leave mandatory The line that changed how Erin leads: your opinion of me is none of my business This one is for the leader who has become the answer to every question and the entrepreneur who keeps moving the goalpost. Burnout does not announce itself. It sends warnings, and most high performers are moving too fast to read them. Connect with Erin Treacy: ErinTreacyCoaching.com, and Coach Erin Treacy on LinkedIn, Facebook, Instagram, and TikTok. She answers every message personally. Connect with Ron Harvey: LinkedIn, or the Global Core Strategies and Consulting website. Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

July 20, 2026Episode 18552 min

Founder Syndrome: How to Let Go and Grow Your Company

In this episode of Unpacked with Ron Harvey, host Ron Harvey sits down with Luke Mickelson, the Idaho farm kid who turned a single homemade bunk bed into Sleep in Heavenly Peace, now the largest bed-building charity in the world. What began in Luke's garage in 2012 has grown into a national movement fighting child bedlessness, and along the way Luke discovered a challenge that quietly derails many founders and leaders: founder syndrome. Together, Ron and Luke unpack what happens when your identity fuses with the thing you built, why the hardest part of leadership is often letting go, and how leaders can empower their people to take real ownership. Whether you run a company, lead a nonprofit, manage a project, or are raising a family, this conversation offers a framework for growing beyond yourself without losing yourself. In this episode: The garage project that became a global charity, and the moment that sparked it all What founder syndrome really is, and its stages: identity fusion, relevance wounds, and the monster Why "pause before you protect" is the discipline every leader needs when they feel cut out How to give employees genuine ownership so passion, not just a paycheck, drives their work Why the sweatiest, dustiest volunteer is the happiest, and what that teaches about engagement The freedom in asking for help and letting go of "fake it till you make it" Ron's reframe for the stories we tell ourselves: "based on what?" How letting go, like Bezos with Amazon, lets a vision grow far beyond what control ever could Luke Mickelson is the founder of Sleep in Heavenly Peace (shpbeds.org) and creator of the Founder Syndrome Survival Course. Learn more and take his founder syndrome assessment at LukeMickelson.com, or email Luke@LukeMickelson.com . Find him on social media as Luke Mickelson or SHP Luke. Host Ron Harvey is Vice President and COO of Global Core Strategies and Consulting, where he helps organizations develop leaders who take care of their people. Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

July 13, 2026Episode 18439 min

Selling Confidence, Not Clothes; Building Taelor.ai with Anya Cheng

In this episode of Unpacked with Ron Harvey, host Ron Harvey sits down with Anya Cheng, founder and CEO of Taelor AI, the AI-powered styling and clothing rental service that helps busy men look sharp without shopping, laundry, or guesswork. Before launching Taelor, Anya led product at Meta building Facebook and Instagram shopping, served as head of product at eBay, was a senior director at McDonald's building its global food delivery business, and helped Target build its Silicon Valley tech office. A Northwestern University marketing graduate and University of Chicago alum originally from Taiwan, she is also a two-time TED speaker. Anya shares the hard-won lessons behind building a startup and the mindset shifts that carried her from immigrant job seeker with no network to Silicon Valley CEO. Her story is a candid look at failure, resilience, and figuring out what customers are really buying. In this conversation, you will hear: Why she bet on herself and left corporate life to solve a problem she lived every day The $100,000 pitch competition she lost, and why memorizing answers cost her the win How leaning on your existing strengths keeps you going when you want to give up Why Taelor sells confidence and peace of mind, not clothes How agile thinking and real customer feedback beat guessing what people want The sustainability crisis in fashion and how rental data reshapes what brands produce Why your proprietary data and know-how are your real advantage in the age of AI Whether you are an entrepreneur, a leader, or someone rethinking your next chapter, this episode is packed with practical wisdom on confidence, customer focus, and building a business that solves a problem people actually have. Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...

July 6, 2026Episode 18336 min

Great Leaders Teach Their Teams How to Think | Curtis Sprouse

On this episode of Unpacked with Ron Harvey, behavioral scientist and serial entrepreneur Curtis Sprouse joins Ron for a candid conversation about why most leadership development fails and what it actually takes to build teams that perform without burning out. Drawing on a behavioral data set of more than 4,500 people and decades inside the biopharma, device, and healthcare industries, Curtis unpacks the difference between teams that hit their numbers and teams that can sustain success over time. Curtis is the founder of a behavioral science practice, leads the nonprofit Institute for Biomedical Entrepreneurship, and has had a hand in founding dozens of companies. In this discussion, he and Ron explore what separates high-performing teams from high-functioning ones, and why teaching people how to think beats managing them every time. In this episode, you will learn: Why we don't actually train leaders, and the hidden cost of promoting people and hoping they figure it out The real difference between high-performing and high-functioning teams, and why only one is sustainable How trust is built and rebuilt, using Ron's subway-and-wallet test you won't forget A simple framework for human connection in an AI-driven world: experiential exchanges and engagement Why critical thinking is the most valuable skill in a five-generation workforce The behavioral mechanisms of action that explain why colleagues struggle to work together Curtis's "Rs" of leadership: responsibility, reality, relationships, relevance, and doing the right thing Why the best-performing teams are often the ones who most need outside eyes Whether you are a first-time leader or a seasoned executive, this conversation will challenge how you think about trust, talent, and the human side of building a business. Connect with Ron Just Make A Difference: Leading Under Pressure by Ron Harvey “If you don’t have something to measure your growth, you won’t be self-aware or intentional about your growth.” Learn more about Global Core Strategies . . . . . Disclaimer: The views and opinions expressed in this podcast are those of the speakers and guests and do not necessarily reflect the official policy or position of any organization or entity. The information provided in this podcast is intended for educational and informational purposes only and should not be considered as professional advice. Listeners should consult with their own professional advisors before implementing any suggestions or recommendations made in this podcast. The speakers and guests are not responsible for any actions taken by listeners based on the information presented in this podcast. The podcast is not intended to be a substitute for professional advice or services. The speakers and guests make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained in this podc...