
UncommonCents Episode 122: The First 90 days in a New Role
Dean and newly appointed chief growth officer Craig Kouimanis share a playbook for advisers and staff starting somewhere new, and the owners hiring them. Think two ears, one mouth: listen first, learn how the business makes money, and hold your “at my last firm” ideas until you’ve earned trust. Owners, have the desk and laptop ready 10 days early, then run a 30-60-90 plan: remove uncertainty, shift from teaching to coaching, then hand over ownership. The golden rule? Slow, not fast. Next up: special guest stars join Dean while Craig’s on leave.













