True North

Hosted by True North ITG

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Dec 2025

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About the show

Welcome to True North, a leading voice in Healthcare IT, Managed IT, and Disaster Recovery Services. Our podcast brings you the latest insights and innovations in healthcare technology, helping healthcare providers to streamline workflows, improve patient outcomes, and ensure data security. Connect with us: https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell

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30 recent

December 17, 20251 min

Pros and Cons of Paper Medical Records: Is Your Clinic Stuck in the Past?

Dive into the pros and cons of paper medical records and uncover why some healthcare practices still rely on them. From quick access in emergencies to low start-up costs, paper has benefits, but also serious limitations. Learn how electronic medical records transform efficiency, security, and patient trust. Whether you’re running a small clinic or a large hospital, discover the data you need to decide if it’s time to upgrade.Read more: https://www.truenorthitg.com/pros-and-cons-paper-medical-records/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

December 17, 20251 min

Improving Healthcare Security: Contain, Investigate, and Prevent Data Breaches

Healthcare data breaches are fast, expensive, and reputationally devastating. In this episode, we break down what every provider should do immediately after a breach, from freezing compromised systems and restoring audit logs to investigating the attack vector and implementing corrective actions. Learn practical steps to prevent future incidents, protect patient trust, and improve healthcare security across your organization.Read more: https://www.truenorthitg.com/handle-healthcare-data-breach/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

December 17, 20251 min

Unlocking the Hidden Power of Unstructured Data in Healthcare

Healthcare organizations generate mountains of data every day, yet 80% remains untapped. This podcast dives into the world of unstructured data in healthcare, covering physician notes, medical imaging, audio and video records, and patient-generated content. Learn how AI and Natural Language Processing can unlock insights, improve care, streamline operations, and boost patient engagement. Discover strategies to turn complex, hidden information into real, actionable results.Read more: https://www.truenorthitg.com/healthcare-unstructured-data/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

December 17, 20251 min

Cracking MSSP Pricing: How Healthcare Practices Can Stop Overspending

MSSP Pricing can make or break a healthcare practice’s IT strategy. From per-device to per-user models, tier-based bundles, and pick-and-choose options, each approach has its own advantages, and potential surprises. This podcast breaks down the costs, hidden fees, and the true value behind managed security services. Learn how to match coverage to your staff, devices, and compliance needs, and take control of your cybersecurity budget before it spirals out of control.Read more: https://www.truenorthitg.com/mssp-pricing/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

December 11, 20251 min

EMR vs EHR: Pick the System That Transforms Your Practice

Are you still struggling to decide between EMR vs EHR? This episode breaks down the critical differences that impact patient care, workflows, and practice growth. Learn why EMRs are perfect for small clinics while EHRs power multi-location, connected healthcare networks. Discover integration strategies, security essentials, and how the right system can save time, cut costs, and improve outcomes. Tune in and make the smart choice for your practice today.Read more: https://www.truenorthitg.com/emr-vs-ehrConnect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

December 3, 20251 min

Master Data Mapping in Healthcare: Turn Chaos into Actionable Insights

Healthcare data is exploding, 36% growth each year according to RBC Capital Markets, and most systems can’t talk to each other. Data Mapping in Healthcare turns fragmented, messy records into clean, actionable insights. From improving patient safety to streamlining operations and regulatory reporting, mastering data mapping transforms healthcare data into decisions that matter. Explore real-world examples, practical strategies, and key metrics to keep your systems connected, compliant, and efficient. Read more: https://www.truenorthitg.com/what-is-data-mapping-in-healthcare/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

December 3, 20251 min

Unlock the Power of EHR Functions: Boost Clinic Efficiency & Patient Care

Managing patient data, clinical workflows, and administrative tasks can overwhelm even the best-run clinics. Understanding EHR Functions changes that. This episode breaks down the essential tools that centralize patient records, streamline orders, boost clinical decision-making, and engage patients effectively. We also highlight advanced features like AI analytics, telehealth integration, and mobile access. If your goal is efficient, accurate, and patient-centered care, this episode shows how EHR Functions make it happen.Read more: https://www.truenorthitg.com/functions-of-ehr-system/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

December 3, 20251 min

How Long Should You Keep Medical Records: Protect Patients, Avoid $80K Penalties

Keeping medical records is more than filing papers; it’s a legal and financial responsibility. Many providers risk steep fines or operational disruption by retaining records incorrectly. From federal HIPAA rules to state-specific requirements, learn the timelines for doctors and hospitals, how to manage minors’ records, and strategies for digital and cloud-based systems. Secure your practice, reduce liability, and improve care coordination by mastering medical record retention.Read more: https://www.truenorthitg.com/how-long-should-you-keep-medical-records/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

December 3, 20251 min

EHR and Patient Safety: Protect Patients and Elevate Care with Digital Records

Medical errors are now the third leading cause of death in the U.S., affecting over 250,000 people yearly. EHR systems change the game by centralizing patient data, enabling instant communication, and offering clinical decision support. Explore how these tools prevent mistakes, improve diagnoses, safeguard privacy, and boost population health. Tune in to learn why your practice can’t afford to ignore EHR and Patient Safety.Medical errors cause over 250,000 deaths every year in the U.S.—but EHR systems can change that. Discover how digital records streamline communication, support clinical decisions, and reduce diagnostic mistakes. From real-time updates to patient portal access, learn the tools that keep care safe and efficient. Watch now to see how EHR and Patient Safety can transform your practice and protect patients every day.Read more: https://www.truenorthitg.com/ehr-and-patient-safety/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

November 20, 20251 min

Master EHR Training: Boost Staff Skills & Crush Workflow Chaos

Stop errors and lost time. Discover how structured EHR training transforms staff, slashes mistakes, and keeps patient care running smooth. Learn role-based strategies, certification tips, and vendor hacks to take your healthcare team to the next level.Read more: https://www.truenorthitg.com/ehr-training/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/