Transcending Home Care

Hosted by Transcend Strategy Group, Tony Kudner

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Episodes

Latest episode

May 2026

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EN-US

About the show

Transcending Home Care is your source for ideas, insights, advice and implications surrounding the ever-changing landscape of providing professional care wherever patients call home. Transcend Chief Strategy Officer Tony Kudner hosts interesting conversations on current trends with a goal of delivering valuable insights to our listeners. We hope these conversations help you succeed in the ever-changing landscape of home care and senior care. For more than 20 years, Transcend has helped providers build their operations and brands to increase referrals, admissions, staff retention and performance scores.

Listen to episodes

53 recent

May 12, 2026Episode 5430 min

Hospice Reputation Management and Prolonged Grief Disorder – a Deeper Look.

Send us Fan MailWhen grieving families leave one-star reviews, what’s really driving it? In this episode of Transcending Home Care, Tony sits down with Yelena Zatulovsky (VP of patient experience, AccentCare) and Jordan Dockery (manager of digital strategy, Transcend) to unpack the clinical reality behind negative hospice reviews – and the practical strategies for responding to them with empathy, compliance and care.

April 28, 2026Episode 5319 min

AI and Change Management – Solving the Beverly Problem.

Send us Fan MailTony and Courtney Penn explore why AI adoption in home-based care hinges not on the technology itself, but on how organizations support the people who use it – especially the seasoned clinicians and admissions staff who carry decades of institutional knowledge.

March 3, 2026Episode 5219 min

The Ubiquitous AI Episode: What Home-Based Care Isn’t Ready For.

Send us Fan MailAI isn’t coming to home-based care. It’s already here and accelerating. In this episode, Tony sits down with JJ Ram, CTO and co-founder of Claim Health, to explore how AI is evolving from tool to autonomous operator and what that means for hospice and home health leaders.

February 10, 2026Episode 5125 min

Home Care 100: Big Ideas, Real Life, and What Actually Moves the Needle.

Send us Fan MailTony sits down with Charles McDonough, CEO of Delaware Hospice, to unpack real-world takeaways from Home Care 100 – what mattered beyond the stage; what operators are actually struggling with; and how collaboration, people and practical AI use will shape the future of care at home.

January 6, 2026Episode 5030 min

Business Development Compliance Horror Stories.

Send us Fan MailWhat happens when marketing incentives, pressure and poor training cross the compliance line? Nothing good. In this episode, Tony Kudner is joined by healthcare attorney Kate Proctor to unpack real-world “horror stories” where hospice marketing practices triggered False Claims Act risk – and how leaders can avoid the same mistakes.

December 15, 2025Episode 4918 min

Talking Ops: Why Focused Execution Drives Better Hospice Growth.

Send us Fan MailIn this episode, Tony sits down with Chris Smith, long-time hospice operator and new CEO of Affinity Hospice, to unpack what really moves the needle in hospice growth. They explore alignment between sales, clinical and operations; the role of the Four Disciplines of Execution; and why focusing on leading indicators matters more than chasing lag metrics. An essential conversation for leaders navigating today’s complex post-acute environment.

November 19, 2025Episode 4814 min

The Transcend 2026 Growth Manifesto.

Send us Fan MailA focused, candid breakdown of the five questions that will define growth in hospice and home-based care in 2026. Tony Kudner shares Transcend’s data-backed insights, field lessons and uncomfortable truths leaders must face to build sustainable growth next year.

October 15, 2025Episode 4722 min

Hiring for Hospice Growth: Carl Brodarick on Building the Right Team.

Send us Fan MailTony Kudner sits down with Carl Brodarick, SVP of hospice development at AccentCare, to discuss the critical role of hiring the right liaisons for sustainable growth. Carl shares lessons from decades of experience, including red flags in interviews, what traits set top performers apart, and why trust and problem solving matter more than dropping off donuts.

September 15, 2025Episode 4629 min

Admissions Impact: HOPE for the Best

Send us Fan MailTony Kudner sits down with compliance expert Carrie Cooley of Weatherbee Resources to unpack the HOPE tool and what it means for hospice admissions, operations and patient care.

August 26, 2025Episode 4524 min

After the Ink Is Dry: How to Make the Most of M&A in Home-Based Care.

Send us Fan MailMergers and acquisitions in home-based care don’t end when the deal closes – true success depends on what happens next. Emily Kraeter, SVP of human resources for national home care company TheKey, joins Tony Kudner to share practical strategies for supporting staff, building trust, and integrating cultures during post-acquisition transitions.