Tour Tech: Your 5 Weekly Takeaways to Tourism Success

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Latest episode

Jun 2024

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EN-GB

About the show

Tour Tech: Your 5 Weekly Takeaways to Tourism Success is a podcast series by the DTTT in partnership with the European co-financed project Tourbit. In this series, you’ll hear from a wide range of perspectives, including SMEs and the innovative technology partners that they’ve chosen to work with as part of their transformation journey.

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16 recent

June 17, 2024Episode 1644 min

15. Reflections on Driving Innovation Amongst Europe's SMEs

In this final episode, we reflect on the transformative potential of digitalisation for tourism SMEs and the key learnings and takeaways we've heard throughout the series. The significance of collaboration and partnerships in improving competitiveness is also discussed. In this episode, we'll be joined by: Sandra De Puig, EU Project Manager, Catalan Tourist Board Véronique Renard, Manager of the hospitality.brussels Cluster, hub.brussels Asta Kristin Sigurjonsdottir, Managing Director, Iceland Tourism Cluster Eija Raasakka, Senior Specialist RDI, Lapland University of Applied Sciences Discover how the Tourbit project has helped businesses overcome challenges by integrating creative digital solutions to drive success in the European tourism sector.

June 10, 2024Episode 1542 min

14. How Translation Fuels Tourism Success

In this episode, discover how to leverage SEO best practices alongside translation strategies to optimise your website for international audiences. We'll explore the power of translation, while also emphasising the importance of human expertise to ensure cultural relevance and SEO success. In this episode, we'll be joined by: Nelson De Oliveira, Head of Sales, Skripto Guillaume Guivaudon, Marketing Manager, Little Guest Walk away with actionable tips to conquer multilingual SEO and take your tourism business global.

June 3, 2024Episode 1427 min

13. Streamlining the Guest Experience in a Digital Age

In this episode, dive into the real-world journey of implementing contactless hospitality solutions! Explores how Proactive Iceland and Hotel Breiddalsvik partnered to transform guest experiences through digital check-in, self-service options and upselling tools. Learn from their triumphs and challenges, from figuring out guest communication to developing solutions for lockouts. In this episode, we'll be joined by: Alla Ósk Gudmundsdóttir, Co-Founder, Proactive Iceland Fridrik Arnason, Owner, Hotel Breiddalsvik Discover how contactless tech can transform your business while avoiding pitfalls.

May 27, 2024Episode 1322 min

12. Unveiling Traveller Emotions for Personalised Trips

In this episode, we delve into the emotional core of travel planning! Discover how travel agencies can leverage the power of emotional computing to craft unforgettable experiences that resonate with your clients. In this episode, we'll be joined by: Delphine Bonte, CEO, Un p’tit voyage Ariane Flahault, CEO, l'Aleph Discover actionable takeaways to craft unforgettable experiences & ditch the star ratings!

May 20, 2024Episode 1237 min

11. Embracing Automation Through Customised Technology

In episode 11, you'll learn how building strong partnerships with tech startups drives the transformation of hospitality businesses by integrating innovative solutions into their operations. In this episode, we'll be joined by: Ásgeir Hreidarsson, Manager, Camping Hamrar Brynjar Ingimarsson, Software Developer, Reisa Discover how to develop customised digital tools that solve unique business needs.

May 13, 2024Episode 1147 min

10. Improving Energy Efficiency With Data Insights

In episode 10, you'll learn how to leverage the power of data to improve sustainability and lower carbon emissions associated with daily operations. In this episode, we'll be joined by: Javad Hatami, CEO & Co-Founder, Builtrix Paulo Soeiro, Head of Engineering and Innovation, Group Visabeira Discover how to improve the energy efficiency of existing infrastructure!

May 6, 2024Episode 1051 min

9. Building a Stronger Business Through Sustainable Design

In episode 9, you'll learn how to blend traditional hospitality with modern technological solutions and environmental responsibilities. In this episode, we'll be joined by: Thomas Wieser, CEO, Camping Sass Dlacia Peter Licen, CEO & Design Principal, Lushna Learn about the tools and technologies that support backend business operations.

April 29, 2024Episode 940 min

8. Optimising Guest Engagement Through Digital Innovation

Today we head to Slovenia, where we meet Urša Fürst of Camping Menina, together with travel tech entrepreneur Klemen Furlan, CEO of GoGiro and HopGuides. We'll be looking at how digital product presents a unique opportunity to truly expand the experience proposition for guests thanks for connected technologies, micro mobility solutions and AI.

April 22, 2024Episode 832 min

7. How AI Chatbots Boost Guest Engagement

In episode 7 of our "Tour Tech: Your 5 Weekly Takeaways to Tourism Success" podcast series, you'll learn how chat-based guest engagement tools can bridge communication gaps within businesses, driving impressive results for both guests and employees. In this episode, we'll be joined by: Natasha Dimitrieva, Project Manager, AMMI Hotels Alizé Boivin, Senior Country Lead, HiJiffy Discover how conversational AI can effectively connect hotels and their guests.

April 15, 2024Episode 756 min

6. Streamlining Hiring Processes to Build a More Committed Workforce

In episode 6 of our "Tour Tech: Your 5 Weekly Takeaways to Tourism Success" podcast series, you'll learn how digital solutions can support tourism and hospitality companies to overcome temporary staff shortages and hire freelancers who share their values. In this episode, we'll be joined by: João Silva Santos, CEO, Merytu Duarte d'Eça Leal, Founder & Managing Partner, Independente Hotels & Hostels Learn how to foster transparent HR approaches that help people fit work around their lives. The podcast series is part of the Tourbit project, co-funded by the EU's COSME programme, with the support of the Catalan Tourist Board, Barcelona Chamber of Commerce, Paris & Co, Arctur Doo, Hub Brussels, Iceland Tourism Cluster, Lapland University of Applied Sciences and NEST - Tourism Innovation Center.