Episodes
52
Latest episode
Dec 2025
Language
EN-US
Total Retail Tech Insights was created as a resource for executives in the retail industry who seek information and solutions for their technology wants and needs. Through brief but in-depth interviews with subject matter experts and industry thought leaders, listeners take away actionable information and practical advice to help drive their technology road maps. From idea to implementation, Total Retail Tech Insights is the content retail executives need to optimize their use of technology throughout their organizations.
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan speaks with Len Covello, chief technology officer at Engage People, the only loyalty network that enables program members to pay with points directly at checkout. Listen in as Covello provides an overview of the business and his role (1:00), Engage People's unique pay-with-points capabilities…
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan speaks with Deanna Ballew, chief product officer at Listrak, a digital marketing automation platform. Listen in as Ballew discusses the current retail marketing landscape of creativity and innovation (3:00) and how Listrak supports retailers, emphasizing the importance of marketing experimentation (5:00). With insight from…
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan speaks with Nicola Kinsella, chief strategy officer at Fluent Commerce, and Fatih Nayebi, vice president of data and AI at ALDO Group. Listen in as Nayebi discuss his career background and academic work in artificial intelligence (2:00), what he hopes readers will take away…
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Paul Paradis, president of Sezzle, a mission-driven fintech empowering the next generation with interest-free installment plans that enhance purchasing power online and in-store. Listen in as Paradis discusses Sizzle's founding and what differentiates it in the buy now, pay later (BNPL) landscape (1:05),…
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Katie Carlson, vice president of partner success at Fluent Co., a leading commerce media platform helping brands engage audiences, unlock new revenue streams, and drive measurable results at scale. Listen in as Carlson discusses her career shift from brand-side marketing to tech partner…
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Rachel De Los Santos, senior director of client success at ESW, the global direct-to-consumer e-commerce leader. Listen in as De Los Santos provides an overview of her role (1:05), ESW's business offerings for retailers and brands (2:00), and what strategic inventory optimization looks…
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Rony Vexelman, vice president of marketing at Optimove, the global leader in Positionless Marketing. Listen in as Vexelman provides an overview of the Optimove business (1:05) and discusses the rapid adoption of artificial intelligence (AI) in retail marketing (2:42), as revealed in the…
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Megan McDonagh, chief marketing officer at Wpromote, a top independent marketing agency that challenges convention to accelerate growth for brands. Listen in as McDonagh provides an overview of Wpromote and her career background (1:00), the wide variety of industries the agency serves (3:40),…
In this episode of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Mitesh Lakhani, senior director of solutions consulting at Adverity, the integrated data platform for the modern marketer. Listen in as Lakhani details his career background and Adverity's offerings (1:00), the evolution of marketing data management in retail (2:50), and the biggest data management…
In episode 42 of Total Retail Tech Insights, Editor-in-Chief Joe Keenan interviews Jonathan Silver, CEO and co-founder of Engage People, the solution and execution partner for your company’s loyalty and incentive strategy. Listen in as Silver provides an overview of the business (0:50), his professional background (4:25), Engage People's pay-with-points program (6:05), and the different…
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