Titan Talks

Hosted by Topline Pro

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May 2026

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Welcome to Titan Talks, a weekly podcast featuring titans of the home service industry. Each week, Sam Dushay sits down with experts from the trades — from painters to plumbers and everything in between — for a 30-minute conversation about their origin stories and the growth of their business. Get ready to be inspired! Powered by Topline Pro toplinepro.com/podcast

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May 19, 2026Episode 1331 min

S2 E13: Joshua Miers - No Shortcuts: Honor, Craftsmanship, and the Old Glory Sheds Story

In this episode of Titan Talks, Sam from Topline Pro sits down with Joshua Miers of Old Glory Sheds and Outdoors in Strasburg, Pennsylvania. Joshua shares how a journey through Air Force service, healthcare administration, and hands-on construction work led him to Lancaster County Amish country, arriving the very week COVID shut the world down. Inspired by the Amish community's values of independence and craftsmanship, he built Old Glory Sheds on a simple but non-negotiable principle: no shortcuts. He walks through the structures Old Glory offers, from A-frames and Dutch barns to custom garages and a new line of cabin shells for Airbnb investors, and how he tailors every build to the customer's specific needs across Pennsylvania, Maryland, Delaware, and New Jersey. Joshua also shares the story behind the company's Service and Sacrifice Savings program, which offers discounts to veterans, first responders, teachers, nurses, and ministry workers as a permanent part of the business model, not a marketing tactic. Throughout the conversation, Joshua reflects on balancing timeless craftsmanship with modern technology and why relationships are what a business is truly built on.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials: Website: https://www.toplinepro.com/Instagram: https://www.instagram.com/gettoplinepro/Facebook: https://www.facebook.com/GetToplinePro/ Check out Old Glory Sheds & Outdoors: https://prosite.prophone.com/m/vC/oldglorysheds/index

April 20, 2026Episode 1234 min

S2 E12: Chris Mole - Roots, Resilience, and the Rise of Mr. Moles Painting

In this episode of Titan Talks, Sam from Topline Pro sits down with Chris Mole, owner of Mr. Moles Painting and Moles Properties in Bemidji, Minnesota. Originally from Newcastle, England, Chris trained as a painter and decorator from the age of 16, working on 16th-century castles before making his way to the United States. He shares the candid story of how hitting rock bottom — spending 170 days in jail after a bar fight, returning home to a broke family surviving on butter noodles — became the turning point that ignited his painting business and reshaped his entire life. Chris talks about the transformative power of community, from joining his local volunteer fire department to forging deep friendships with fellow painters through Nick Slavic's Minnesota Painters network and the PCA, where cooperation always beats competition. He discusses growing Mr. Moles Painting into a seven-person residential repainting operation with expanding services including epoxy floor coatings and cabinetry finishing, and how Moles Properties, a rental portfolio fed directly by his painting revenue, represents his long-term wealth-building vision. He also opens up about working within the constraints of Minnesota's short outdoor painting season, building systems that allowed him to step back into an operations role, and how Topline Pro has been central to professionalizing his business. Throughout the conversation, Chris reflects on growth, gratitude, and why the right relationships don't just build better businesses, they build better people.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials:Website: https://www.toplinepro.com/Instagram: https://www.instagram.com/gettoplinepro/Facebook: https://www.facebook.com/GetToplinePro/ Mr. Mole's Painting Website: https://prosite.prophone.com/m/vC/Mr-Moles-Painting/index

March 23, 2026Episode 837 min

S2 E11: Brigham McNeely - You Dream It, They Build It: The BCM Carpentry Story

In this episode of Titan Talks, Sam from Topline Pro sits down with Brigham McNeely of BCM Carpentry in Morganton, North Carolina. Brigham shares his unexpected journey from freelance actor and lifelong carpenter to founder of a thriving multi-million dollar construction business — one he never set out to build. With four generations of builders in his DNA and a deep background in film and media, Brigham explains how his creative instincts became one of his greatest business assets, shaping BCM's cinematic approach to marketing and helping attract the kind of high-end, imaginative projects the company thrives on. He walks through BCM's "you dream it, we build it" philosophy, his selective approach to clients, and standout projects including octagon houses, exposed timber framing, and a large-scale custom sauna built for an upscale Charlotte fitness facility. Brigham also reflects on evolving from tool belt to corner office, balancing ambition with family life, and why he tells the young entrepreneurs he mentors that you simply can't microwave success. Throughout the conversation, Brigham emphasizes legacy, craftsmanship, and the relentless drive to keep building — in lumber and in life.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials: Website: https://www.toplinepro.com/Instagram: https://www.instagram.com/gettoplinepro/Facebook: https://www.facebook.com/GetToplinePro/ BCM Carpentry: https://prosite.prophone.com/m/vC/BCM-Carpentry/gallery-All

February 27, 2026Episode 1031 min

S2 E10: Cawayne Chambers - From Driveway Hobby to 5-Star Success

In this episode of Titan Talks, Sam from Topline Pro sits down with Cawayne Chambers of Chambers Car Care in Columbus, Ohio. Cawayne shares how he turned a hobby of cleaning his own cars into a legitimate business after neighbors and friends began asking for his services and encouraging him to formalize it. He discusses transitioning from word-of-mouth referrals to building credibility through an LLC, insurance, Google reviews, and a professional website with Topline Pro. Cawayne explains his pricing structure, monthly maintenance plans, and the importance of delivering exceptional results, even when estimates change or jobs become more demanding than expected. He also talks about navigating seasonal slowdowns, exploring additional services like rentals and moving assistance, and maintaining five-star quality as he considers future growth. Throughout the conversation, Cawayne emphasizes perfectionism, customer care, and the pride he takes in transforming vehicles from worn and messy to like-new condition. Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.Check out our socials: Website: https://www.toplinepro.com/Instagram: https://www.instagram.com/gettoplinepro/Facebook: https://www.facebook.com/GetToplinePro/ Chambers Car Care 's website: https://prosite.prophone.com/m/vC/Chambers-Car-Care/index

January 28, 2026Episode 430 min

S2 E9: Sean Chevalier - Why Custom Still Matters: Inside Carolina Woodworks

In this episode of Titan Talks, Sam from Topline Pro sits down with Sean Chevalier of Carolina Woodworks in Lyman, South Carolina. Sean discusses building a state-of-the-art cabinet shop, investing in modern woodworking technology, and balancing innovation with traditional craftsmanship. He also talks about the importance of trust, communication, and customer relationships, as well as how Topline Pro and its AI tools support his marketing and lead management. Throughout the conversation, Sean reflects on family, legacy, and the pride that comes from creating high-quality custom work that stands the test of time.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.

December 30, 2025Episode 325 min

S2 E8: Andrew Steele - Mowing, Momentum, and the Making of Andrew’s Lawn Service

In this episode of Titan Talks, Sam from Topline Pro sits down with Andrew Steele of Andrew’s Lawn Service in Lebanon, Illinois. Andrew shares how he started mowing lawns at just 13 years old alongside his father and grew the operation into a thriving local lawn care and landscaping business. He discusses the evolution from a high school side hustle to a full-time operation, the role his father played in mentoring him through licensing, pricing, and business decisions, and how gaining his driver’s license marked a major turning point. Andrew explains how attending Equip Expo led him to Topline Pro and helped him build a stronger online presence through his website and social media. He also talks about expanding into landscaping and hardscaping projects, managing seasonal services like leaf removal and snow plowing, and the challenges of running a demanding solo operation. Throughout the conversation, Andrew offers advice to young entrepreneurs on setting boundaries with customers, valuing their work, and building a sustainable business for the future.Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.

November 12, 2025Episode 732 min

S2 E7: Aden Wilson - Mowers, Management, and an MBA: Inside Aden's Lawn Maintenance

Aiden started mowing at 15 and turned a neighborhood side gig into a growing lawn business with tight route density and strong branding. While pursuing his MBA, he shifted from doing every job himself to building a small, well-trained team and managing operations remotely. Adopting Topline Pro brought organization, a professional web presence, and a steady influx of leads. He emphasizes rapid communication, fair compensation, and sticking to pricing models over panic discounts. Looking ahead, he plans sustainable growth to 6–8 team members and three trucks while staying focused on core services. Topline Pro is an AI-powered platform that helps home service pros get more customers, book more jobs, and spend less time on admin work. The all-in-one software builds and manages professional websites, automates scheduling, and optimizes Google visibility to keep businesses growing 24/7. Designed for busy service professionals, Topline Pro handles lead generation, payments, and communication so owners can focus on their craft. With affordable tools and powerful automation, Topline Pro is redefining how pros run and scale their businesses.

June 7, 2025Episode 638 min

S2 E6: Entrepreneurial Partners - Jennifer and Austin on Waste Management

In this episode of Titan Talks, Sam from Topline Pro speaks with Jennifer and Austin Kramer from Kramer Enterprises, a waste management company based in the DMV area. The couple details their journey from meeting in college to launching their own business inspired by Jennifer's father's demolition company. They discuss the challenges and growth they experienced, particularly expanding during the COVID-19 pandemic. The couple emphasizes the importance of communication and balance in managing both their personal and professional lives. They delve into their business strategies, including their relationship with Topline Pro, their social media marketing efforts, and their plans for future expansion. They also share insights on managing a growing team of 46 employees and navigating the complexities of running a business as a couple.00:00 Introduction and Guest Welcome00:29 The Origin Story of Kramer Enterprises03:11 Jennifer's Background and Role05:38 Starting the Business Together07:36 Working as a Couple11:38 Impact of Topline Pro15:03 Marketing and Public Relations19:57 Social Media's Role in Business20:00 Client Relations and Strategy20:42 Challenges in Waste Management22:14 Expanding the Fleet24:07 Managing Employees and Operations25:29 Delegation and Growth28:18 Training and Team Development32:10 Balancing Business and Personal Life36:45 Final Thoughts and Appreciation

May 17, 2025Episode 531 min

S2 E5: Chris Howard - Quality, Family, and Faith at America’s Top Pick Lawn and Landscaping

In this episode of Titan Talks, host Sam Dushay interviews Chris Howard, the owner of America's Top Pick Lawn and Landscaping in Gastonia, North Carolina. Chris shares his journey from starting as Howard's Lawn Care to rebranding and expanding his business, emphasizing the importance of quality service and customer reviews. He discusses the unexpected honor of receiving an award for high-quality service in the Gastonia area, which has motivated his team. Chris also highlights his dedication to family, faith, and helping his employees achieve their personal goals. Throughout the conversation, he offers insights into the challenges of delegating tasks and maintaining high standards as his business grows.America's Top Pick Lawn and Landscaping, based in Gastonia, North Carolina, is a premier lawn care and landscaping service known for its commitment to quality and customer satisfaction. Founded by Chris Howard, the company has grown from a small operation to a recognized leader in the industry, earning awards for its high-quality service. The business prides itself on its strong team dynamics, with a focus on training and empowering employees to deliver exceptional results. With a clear branding strategy and a dedication to community involvement, America's Top Pick aims to expand its reach while maintaining its core values of excellence and integrity.1. (00:00) - Introduction to Titan Talks2. (01:15) - A Rainy Day for Lawn Care3. (02:45) - Celebrating an Unexpected Award4. (04:30) - The Importance of Five-Star Reviews5. (06:00) - Tools of the Trade: Yard Book and Top Line Pro6. (08:00) - Transition from Howard's Lawn Care to America's Top Pick7. (09:30) - The Power of Online Reviews and SEO8. (11:15) - The Role of Family in Business9. (13:00) - Balancing Business and Family Life10. (14:30) - Book Recommendations for Entrepreneurs11. (16:00) - Learning to Delegate and Let Go12. (17:30) - Building a Supportive Team13. (19:00) - Five-Year Goals and Community Impact14. (20:45) - Handling High Call Volumes15. (22:15) - Challenges of Delegating Responsibilities16. (23:45) - Ensuring Quality and Consistency17. (25:15) - Future Plans for America's Top Pick18. (26:45) - Involving Family in the Business19. (28:00) - Advice for New Entrepreneurs20. (29:30) - Closing Thoughts and Gratitude

April 19, 2025Episode 427 min

S2 E4: Steven Wagoner - Bearforce Lawn Care: A Family's Journey from Bears to Business

In this episode of Titan Talks, host Sam Dushay interviews Steven Wagoner, the owner of Bearforce Lawn Care LLC in Greenfield, Indiana. Steven shares his journey in the lawn care industry, highlighting how partnering with Topline Pro has transformed his business operations, allowing him to focus more on family time and less on the burdens of social media marketing. He recounts the origin of the unique name "Bearforce," which stems from a personal encounter with a bear in the Smoky Mountains, and discusses the family-oriented nature of his business, which he runs alongside his wife. Steven also shares his aspirations for the future of Bearforce Lawn Care, emphasizing the importance of dedication and perseverance for aspiring business owners.Bearforce Lawn Care LLC is a family-owned and operated lawn care company based in Greenfield, Indiana. Founded by Steven Wagoner, the business is known for its personalized and professional services, catering to both residential and commercial clients. The company offers a range of services including mowing, landscaping, and snow removal, with a focus on quality and customer satisfaction. Bearforce Lawn Care is deeply rooted in family values, with Steven and his wife working closely together to ensure the business thrives, while also involving their children in the operations to instill a strong work ethic and sense of responsibility.(00:00) - Introduction and Welcome(01:30) - Discovering Topline Pro(03:45) - Transitioning to a New Chapter(06:00) - Balancing Business and Family Life(08:15) - The Impact of GIE Expo(10:30) - Securing New Clients(12:45) - Weather Challenges in Lawn Care(15:00) - Streamlining Services(17:15) - The Origin of Bearforce Lawn Care(19:30) - Running a Family Business(21:00) - Involving the Next Generation(23:00) - Long-term Goals for Bearforce(24:30) - Dealing with Unexpected Challenges(26:00) - Advice for Aspiring Business Owners(27:00) - Closing Remarks and Farewell