
Your Company Culture Is Broken (And You Might Not Know It) | Laura Paget
Your company says it has a great culture. But do your employees actually experience it? In this episode of The Unified Brand Podcast, Chris Outlaw sits down with Laura Paget, founder of Noviture Solutions , to explore why the gap between what businesses say and what they do could be damaging employee engagement, customer loyalty and long-term growth. Drawing on over a decade of operational and people development experience, Laura explains the crucial difference between company culture and company climate — and why having impressive values on your website means nothing if they're not reflected in everyday experiences. Together, Chris and Laura uncover how businesses can build better teams, create meaningful employee experiences and turn company values into behaviours that strengthen their brand from the inside out. In this episode, you'll discover: The difference between company culture and climate — and why it matters. How small workplace frustrations can lead to disengagement and employee turnover. Why onboarding is one of the most important opportunities to build trust. How internal employee experiences directly influence your external brand reputation. Why hiring for clearly defined roles is more effective than hiring around impressive CVs. How to embed company values into everyday systems, behaviours and leadership. Why developing your people can strengthen retention, even when they eventually leave. Practical steps to identify and close the gap between your brand promise and reality. How AI and people transformation can help businesses grow without losing the human element. Whether you're a founder scaling your first team, a business leader trying to improve retention, or a marketer looking to build a more authentic brand, this conversation offers practical insights into creating a business where your people, processes and brand work together. Because your brand isn't just what you say it is. It's what people experience every day. 🎧 Listen now to discover how to build a stronger business from the inside out. About Laura Paget Laura is the founder of Noviture Solutions, a people strategy consultancy helping growing businesses put the right systems, processes and structures in place to scale their teams successfully. Connect with Laura Paget Want to build a stronger company culture, improve employee experience and create the right people strategy for sustainable growth? Connect with Laura Paget, Founder of Novature Solutions . Website: https://novaturesolutions.co.uk/ LinkedIn: https://www.linkedin.com/in/laura-paget-novature-solutions/ About The Unified Brand Podcast Hosted by Chris Outlaw, The Unified Brand Podcast explores the strategies, ideas and experiences behind building brands that connect people, culture and customer experience. ----- Whether you’re a founder, marketing director, or business leader managing a growing brand across multiple teams or regions, this episode will help you identify the hidden friction points holding your brand back. Take the Brand Power Assessment: BrandPowerScore.co.uk Book a Free Brand Discovery Call: Subscribe for more episodes focused on building stronger, smarter, and more unified brands. Watch podcast clips & deep dives on YouTube: Elements Brand Management















