THE UHNW Institute Podcast, a bi-monthly series, explores the wealth management industry that serves the UHNW, providing voice to the firms and families they serve as they seek to build, grow and nurture the wealth from one generation to the next. Looking beyond money, the podcast aligns with the Institute’s mission to incorporate the Ten Domains of Family Wealth, with topics related to the financial, investment, governance, estate planning, philanthropy, risk management, leadership, learning and development, health and wellness and family dynamics of the UHNW.
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August 17, 202647 min
The New Family Office Frontier: Longevity, Human Capital & the Rise of the Chief Wellness Officer
Welcome to this episode of the SFO Circle Podcast with host, Kristen Oliveri. For decades, family offices have focused on preserving and growing financial capital. But increasingly, families are asking a different question: How do we preserve and optimize human capital? Conversations about health are evolving. What was once considered a personal matter is increasingly becoming a family office priority, from longevity and preventive care to caregiving, wellness and quality of life. In this episode, Kristen is joined by Zachary Faas, Vice President, Client Advisory and Consulting and Doctor of Psychology at Intent Clinical, Lisa Iaquez, Corporate Director, Business Development and Longevity Advisory at Canyon Ranch and Dr. Brian Dooreck, Founder and President of Executive Health Navigation. Together they explore the growing intersection of family offices, longevity and wellness. They discuss emerging trends, what families are asking for, the realities of aging and caregiving, and the concept of a Chief Wellness Officer—a role that may become as important to some families as their investment advisor or estate attorney. As family offices continue to evolve, the definition of wealth is expanding beyond financial assets alone. Increasingly, families are recognizing that longevity, wellness, caregiving and overall quality of life deserve the same thoughtful planning as investments, governance and estate structures. You can find out more about the work of The Institute here: https://www.uhnwinstitute.org/
July 29, 20261 hr 3 min
Michael Zeuner: The Making of an Integrated Advisor
Private Wealth Podcast — Michael Zeuner, WE Family Offices Episode summary Host Joe Reilly speaks with Michael Zeuner, managing partner at WE Family Offices and co-founder and board member of the Ultra High Net Worth Institute. Michael traces his career from consulting at Andersen Consulting and Booz Allen through senior roles at Chase Manhattan, JP Morgan Private Bank and Gen Spring Family Offices, to co-founding WE Family Offices in 2013. Along the way he unpacks the industry's shift from a supply-side, product-manufacturing model to a demand-side, advice-led one, the emergence of open architecture, and what it takes to build a sustainable, scalable advisory business without losing the intimacy that ultra high net worth families expect. He closes with reflections on talent development, common mistakes families make after a liquidity event, and how AI is reshaping business development in the wealth management sector. In this episode Early life and education, and a formative mentorship at Shawmut Bank that shaped his approach to client work Foundational lessons from his consulting years about advice being disconnected from product economics Meeting Mel Lagamasino at Chase Manhattan Private Bank and the early experiments that became open architecture Why JetBlue became an internal reference point for a demand-driven business model The move to Gen Spring Family Offices, its growth through acquisition, and hard-won lessons on cultural alignment in M&A Partnering with Pat Soldano (Simric) and Santi Uyoha (TBK) and how those relationships shaped the retainer-fee, non-discretionary model Founding WE Family Offices in 2013 on flat fees, non-discretionary advice and keeping control with the family Where scale genuinely helps (reporting, technology, manager due diligence) versus where it does not (the advisory relationship itself) Building and retaining advisory talent, including why the first two to three years are the highest turnover risk Common mistakes families make after a major liquidity event How AI-driven search is changing inbound business development for boutique advisory firms Guest Michael Zeuner is a managing partner at WE Family Offices and a co-founder and board member of the Ultra High Net Worth Institute. He previously served as senior executive partner at Gen Spring Family Offices and as Global Head of Wealth Solutions at JP Morgan Private Bank. He holds an MBA from the University of Chicago Booth School of Business and a BA from Brandeis University, and hosts the Wealth Enterprise Briefing Podcast. Host Joe Reilly, head of Circulus Group, a family office network based in Greenwich, Connecticut. Find out more about The Institute here - https://www.uhnwinstitute.org/
July 6, 202650 min
Coaching and Mentoring - The Rising Generation
Summary In this episode, we explore the unique challenges and strategies involved in coaching and developing the next generation within family systems, emphasizing identity, legacy, and emotional maturity. Key topics Differences between developing emerging leaders in organizations and family members Importance of identity, legacy, and emotional maturity in family development The concept of personhood and its impact on family members' decision-making The role of coaching and mentoring in developing confidence and judgment The importance of experiential learning and real responsibility Balancing protection and pressure to foster independence The significance of self-awareness and internal development Strategies for advisors to support without taking over decision-making Chapters 00:00 Introduction to Family Gens Development 02:13 Differences Between Organizational and Family Development 04:47 The Personhood and Identity in Family Members 07:08 Preparing Family Members for Wealth and Decision-Making 09:56 The Role of Knowledge, Experience, and Gut Feelings 17:00 Coaching, Mentoring, and Developing Judgment 22:55 Advisor Support and Avoiding Backseat Driving 29:09 Balancing Protection and Pressure in Development 45:11 Quickfire: What to Stop and Start in Development 49:59 Signs of Readiness for Responsibility in Rising Gens Resources & Links Ultra High Net Worth Institute - https://www.uhnwinstitute.org
May 27, 202623 min
Building a 100-Year Family Office: Strategies and Insights
Show Notes In this insightful interview, Kathy Lintz shares her journey from financial education to leading Matter Family Office, emphasizing the importance of purpose, communication, and strategic planning in managing ultra-high net worth families. Discover her approach to family governance, the evolution of wealth management, and how technology is transforming the industry. Chapters 00:00 Introduction to Kathy Lintz and Her Journey 02:47 The Evolution of Financial Planning and Education 05:54 Founding KBL Financial and Working with Athletes 08:59 Transitioning to Matter Family Office 11:47 Understanding Client Needs and Family Dynamics 14:56 Building a Strong Firm Culture 17:54 The Role of Technology in Wealth Management 20:56 Advice for Aspiring Wealth Managers Guest links LinkedIn - https://linkedin.com/in/kathylintz Website - https://matterfamilyoffice.com/
May 20, 202621 min
The Global Experience Economy: How UHNW Families Are Redefining Luxury
INTRO: Welcome to the SFO Circle Podcast, where we explore the ideas, strategies, and evolving dynamics shaping today’s single family offices and the families they serve. I’m Kristen Oliveri, Senior Advisor to the Institute and the SFO Circle, and in this episode, we turn to a topic that continues to gain momentum across the ultra-high-net-worth community: the rise of the global experience economy. Today, I’m joined by Teresa Chope, CEO and Founder of Gallivant, for a conversation on how today’s wealth holders are redefining luxury through experiences, from major global events like the Olympics, World Cup, and Formula 1 to more bespoke, invitation-only moments that blend travel, access, and connection. Together, we'll explore what's actually driving today's most discerning families — beyond the familiar narratives — how the global lifestyle calendar has evolved from a list of events into a strategic tool, what it really takes to access the world's most coveted moments, and where Teresa sees the experience economy heading over the next few years. It’s a conversation about access, intention, and how experiences are becoming one of the most meaningful expressions of wealth today. Let’s dive in. QUESTIONS: Teresa, there's been no shortage of commentary about ultra-wealthy families shifting from possessions to experiences. The New York Times , Robb Report, Condé Nast — everyone is covering it. But you're in the rooms with these families. What is the conventional wisdom getting wrong, or oversimplifying, about what's actually happening at the UHNW level? How has the concept of a “global lifestyle calendar” evolved for UHNW individuals and families? Why do major global events—like the Olympics, World Cup, or Formula 1—hold such strong appeal for this audience? How are families using these events not just for entertainment, but for connection, networking, or multi-generational bonding? Art is something we don't always associate with the experience economy in the same breath as Formula 1 or the Olympics — but you've described it as one of the most quietly powerful anchors on the UHNW calendar. Can you talk about that? What does access at the highest level look like— or the kind of invitation-only previews that never make it into any publication? What are some of the anchor events that tend to show up on the UHNW social calendar each year? Can you walk us through the different tiers of access that exist around major global events? What separates traditional VIP hospitality from the truly ultra-exclusive experiences? Are UHNW clients increasingly seeking experiences that feel private, behind-the-scenes, or invitation-only? Private aviation is often framed as a convenience, a time-saver. But in your experience, has it fundamentally changed what's even possible for a family trying to construct an ambitious global life — in ways that go beyond logistics? Is it primarily about efficiency and flexibility, or does it unlock a different level of access entirely? What trends are you seeing in how ultra-wealthy families pursue their personal passions and interests globally? Are younger generations approaching luxury travel and global experiences differently than previous generations? If someone wanted to start building their own global events calendar, what would be the first two or three experiences you would recommend? CONCLUSION: As we’ve explored today, the rise of the global experience economy is reshaping how families think about wealth, not just as something to preserve, but as something to live. From intentional global calendars to art previews that never make it into print, to multi-generational journeys that become part of a family's defining story — the through line is always the same: the most meaningful experiences don't happen by accident. They're designed. A special thank you to Teresa Chope for sharing her perspective and insights with us. And thank you, as always, for being part of the SFO Circle community. If you enjoyed this conversation, we invite you to subscribe, share, and continue engaging with us as we explore the ideas shaping the future of single family offices.
April 29, 202649 min
The Future of Leadership in Wealth Management: Coaching & Mentorship Strategies
This episode examines one of the defining challenges in ultra high net worth wealth management and family office environments: how do you identify, develop, and retain the next generation of leaders at a time when client expectations, generational values, and organisational cultures are all shifting simultaneously? Drawing on the experience and perspectives of Milton Pedraza and Richard Orlando, the conversation moves from the conceptual to the practical. It covers the meaningful distinctions between coaching and mentorship, the conditions that allow emerging leaders to genuinely flourish, and why so many high-calibre firms inadvertently stall the development of their best people despite having every intention to do the opposite. At its core, this is an episode about trust: how leaders earn it from clients, how organisations earn it from their people, and how the field of wealth management must evolve its culture and leadership philosophy if it is to attract and hold the talent it needs for the long term. After listening to this episode, practitioners and leaders in wealth management and family office contexts should come away with: A clearer understanding of the difference between coaching and mentoring, and when each is most appropriate. Practical insight into the conditions that either support or undermine leadership development within high-calibre organisations. A more nuanced view of what emerging leadership looks like beyond technical competence or seniority. Specific prompts for reflecting on how their own organisations approach talent development and retention. A stronger appreciation of the generational dynamics shaping client and colleague expectations in wealth management today. Concrete questions to ask when evaluating whether their firm’s leadership culture is fit for the next decade.
March 27, 202649 min
A Blueprint for Multi-Generational Success: Building a Coalition of the Willing | Part Two
Coalition of the Willing - Part Two In this episode, co-authors Bryn Monahan, Meredith Straight Thomas, Paul Edelman and Russ Haworth explore the evolving concept of leadership and governance within family enterprises, emphasizing the importance of creating inclusive, resilient systems that go beyond traditional succession models. We unpack how coalition-building, behavioral change, and advice play crucial roles in fostering long-term sustainability. Main Topics Covered: The shift from single successor to a coalition approach for leadership Developing behavioral habits and decision-making models for effective governance Enhancing family cohesion and identity through inclusive participation The role of external advisors in supporting transition and development Creating resilience and long-term sustainability across generations Practical tools like decision grids and running governance 'gyms' to build capacity Chapters 00:00 - Introduction to the White Paper: Building a Coalition of the Willing 02:51 - Moving from linear succession to coalition-based leadership models 03:51 - The importance of creating systems allowing multiple voices 04:35 - How diversity of experience enriches family enterprise resilience 05:57 - Transition from single leader to a coalition: benefits and challenges 08:15 - Evolving identity and participation in family governance 09:36 - Enhancing family cohesion through diversified paths and roles 12:24 - The importance of parallel readiness: governance reform and developmental work 14:58 - Developing capabilities like judgment, communication, and EQ 16:42 - Overcoming behavioral habits and systemic patterns in family governance 19:34 - The complexity of behavioral change vs. structural changes 22:44 - Practical examples of behavioral development (junior boards, incremental leadership) 29:22 - Cultivating a culture that values disagreement and open dialogue 32:18 - The metaphor of 'governance gym' to build sustained behaviors and habits 35:47 - The importance of explicit problem-solving models and decision grids 39:56 - The risk of divergence from agreed governance practices and how to mitigate 42:49 - The resilience benefits of coalition-based governance for long-term continuity 44:18 - Shifting perceptions of stewardship and leadership responsibility 48:06 - The expanding role of advisors in supporting behavioral and systemic change 49:42 - Future of advisory roles: practicing governance beyond structural design This episode emphasizes that effective governance in family enterprises is a behavioral journey supported by systemic tools. External advisors are pivotal in helping families navigate discomfort and ingrained patterns to achieve resilience and long-term success. Links: White Paper - Part One White Paper - Part Two
March 13, 202648 min
A Blueprint for Multi-Generational Success: Building a Coalition of the Willing | Part One
Summary In this episode of the Ultra High Net Worth Institute podcast, host Russ Haworth, along with guests Amelia Renkert-Thomas and Daniel Trimarchi, discuss their white paper titled 'A Blueprint for Multi-Generational Success.' They explore the challenges of traditional succession planning, the importance of evolving governance structures, and the need for clarity and accountability in family enterprises. The conversation emphasizes the significance of education, co-creation, and addressing fears associated with structural changes. The episode concludes with practical steps for families to begin their governance journey and the importance of building a coalition of the willing for future success. Chapters 00:00 Introduction to the Ultra High Net Worth Institute Podcast 06:17 The Role of Governance in Family Enterprises 16:20 Reducing Friction Through Effective Governance 22:22 Co-Creation of Governance Structures 28:21 Addressing Fears in Structural Changes 34:49 The Coalition Mindset in Leadership 40:10 Practical Steps for Families in Transition Link to the Paper https://www.uhnwinstitute.org/new-white-paper-a-blueprint-for-multi-generational-success-building-a-coalition-of-the-willing-part-one/
March 11, 202638 min
Family at the Center: Redefining the Role of the SFO
Summary This episode explores the vital role of learning within single family offices, emphasizing how cultivating a culture of curiosity, development, and leadership can create lasting resilience beyond financial assets. Guests share insights on building a learning ecosystem, the importance of internal competencies, and practical strategies for integrating learning into family office practices. Chapters 00:00 Introduction: The Shift to Family-Centered Learning in SFOs 01:24 Why Learning Matters More Than Ever in Family Offices 03:02 The Multifaceted Approach to Learning and Development 04:56 What Gets Missed Without Focus on Learning 06:02 Values, Culture, and Legacy in Family Learning 07:52 Creating a Culture of Growth and Curiosity 12:50 Defining the Chief Learning Officer Role in Family Offices 14:39 Building a Culture of Growth: Fixed vs. Growth Mindset 17:17 Internal Competencies for Family Members and Staff 19:20 Introducing Learning Topics in Family Meetings 22:20 Engaging the Next Generation Through Tailored Learning 24:49 Outsourcing Learning and Development in Family Offices 28:25 Seizing Found Moments for Learning Opportunities 34:28 Key Mindset Shifts for Families Regarding Learning 36:16 Integrating Learning into Family Retreats and Meetings 38:22 Conclusion: Building Resilience Through Family Learning Resources JPMorgan Wealth Management - https://www.jpmorgan.com Twinwood Family Office - https://twinwoodfamilyoffice.com The Cenozia Group - https://cenozia.com Carol Dweck's research on Mindset - https://mindset.yale.edu Citizen Kid Book Series - https://citizenkid.com Behavioral Finance Museum in Chicago - https://behavioralfinancemuseum.com Guest links LinkedIn - https://linkedin.com/in/kristin-oliveira LinkedIn - https://linkedin.com/in/stacey-allred LinkedIn - https://linkedin.com/in/vanessa-reniers LinkedIn - https://linkedin.com/in/bill-woodson
February 27, 20261 hr 0 min
Building an Integrated Family Office
Episode Overview In this episode, Joe Reilly speaks with Tom McCullough, Founder and Chairman of Northwood Family Office and Managing Director of Thought Leadership and Strategy at the Ultra High Net Worth Institute. Tom reflects on his journey from traditional investment management into building one of Canada’s early multi-family offices, driven by a simple belief: wealth management must start with the client, not the product. Key Topics The Founding of Northwood Frustrated by the lack of integrated advice available to his own family, Tom left a 20-year corporate career to build a firm focused on coordination, objectivity and holistic oversight. What began in borrowed office space has grown into a 40-person organisation serving over 100 ultra-high-net-worth families. The Myth of Investment-Centred Advice Tom challenges the assumption that investments are the centrepiece of wealth management. Instead, he advocates for goals-based investing rooted in deep discovery, family priorities and long-term purpose. Wealth of Wisdom Tom discusses the creation of his two books with Keith Whitaker: Wealth of Wisdom: The Top 50 Questions Wealthy Families Ask Wealth of Wisdom: Top Practices for Wealthy Families and Their Advisors Both books explore the fundamental questions families face and highlight the importance of curiosity, humility and thoughtful inquiry. Leadership and the Future of the Profession Now stepping into a leadership role at the Ultra High Net Worth Institute, succeeding Jim Grubman, Tom shares his focus on making integrated wealth management practical, implementable and sustainable for the next generation of advisors. Core Themes Integration over silos Purpose before portfolio Education for families and advisors Succession planning within advisory firms Elevating standards in ultra-high-net-worth advice
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