THE UHNW Institute Podcast, a bi-monthly series, explores the wealth management industry that serves the UHNW, providing voice to the firms and families they serve as they seek to build, grow and nurture the wealth from one generation to the next. Looking beyond money, the podcast aligns with the Institute’s mission to incorporate the Ten Domains of Family Wealth, with topics related to the financial, investment, governance, estate planning, philanthropy, risk management, leadership, learning and development, health and wellness and family dynamics of the UHNW.
Listen to episodes
28 recent
May 27, 202623 min
Building a 100-Year Family Office: Strategies and Insights
Show Notes In this insightful interview, Kathy Lintz shares her journey from financial education to leading Matter Family Office, emphasizing the importance of purpose, communication, and strategic planning in managing ultra-high net worth families. Discover her approach to family governance, the evolution of wealth management, and how technology is transforming the industry.Chapters00:00 Introduction to Kathy Lintz and Her Journey02:47 The Evolution of Financial Planning and Education05:54 Founding KBL Financial and Working with Athletes08:59 Transitioning to Matter Family Office11:47 Understanding Client Needs and Family Dynamics14:56 Building a Strong Firm Culture17:54 The Role of Technology in Wealth Management20:56 Advice for Aspiring Wealth ManagersGuest linksLinkedIn - https://linkedin.com/in/kathylintzWebsite - https://matterfamilyoffice.com/
May 20, 202621 min
The Global Experience Economy: How UHNW Families Are Redefining Luxury
INTRO: Welcome to the SFO Circle Podcast, where we explore the ideas, strategies, and evolving dynamics shaping today’s single family offices and the families they serve.I’m Kristen Oliveri, Senior Advisor to the Institute and the SFO Circle, and in this episode, we turn to a topic that continues to gain momentum across the ultra-high-net-worth community: the rise of the global experience economy.Today, I’m joined by Teresa Chope, CEO and Founder of Gallivant, for a conversation on how today’s wealth holders are redefining luxury through experiences, from major global events like the Olympics, World Cup, and Formula 1 to more bespoke, invitation-only moments that blend travel, access, and connection.Together, we'll explore what's actually driving today's most discerning families — beyond the familiar narratives — how the global lifestyle calendar has evolved from a list of events into a strategic tool, what it really takes to access the world's most coveted moments, and where Teresa sees the experience economy heading over the next few years.It’s a conversation about access, intention, and how experiences are becoming one of the most meaningful expressions of wealth today.Let’s dive in. QUESTIONS: Teresa, there's been no shortage of commentary about ultra-wealthy families shifting from possessions to experiences. The New York Times, Robb Report, Condé Nast — everyone is covering it. But you're in the rooms with these families. What is the conventional wisdom getting wrong, or oversimplifying, about what's actually happening at the UHNW level?How has the concept of a “global lifestyle calendar” evolved for UHNW individuals and families?Why do major global events—like the Olympics, World Cup, or Formula 1—hold such strong appeal for this audience?How are families using these events not just for entertainment, but for connection, networking, or multi-generational bonding?Art is something we don't always associate with the experience economy in the same breath as Formula 1 or the Olympics — but you've described it as one of the most quietly powerful anchors on the UHNW calendar. Can you talk about that? What does access at the highest level look like— or the kind of invitation-only previews that never make it into any publication?What are some of the anchor events that tend to show up on the UHNW social calendar each year?Can you walk us through the different tiers of access that exist around major global events?What separates traditional VIP hospitality from the truly ultra-exclusive experiences?Are UHNW clients increasingly seeking experiences that feel private, behind-the-scenes, or invitation-only?Private aviation is often framed as a convenience, a time-saver. But in your experience, has it fundamentally changed what's even possible for a family trying to construct an ambitious global life — in ways that go beyond logistics?Is it primarily about efficiency and flexibility, or does it unlock a different level of access entirely?What trends are you seeing in how ultra-wealthy families pursue their personal passions and interests globally?Are younger generations approaching luxury travel and global experiences differently than previous generations?If someone wanted to start building their own global events calendar, what would be the first two or three experiences you would recommend?CONCLUSION:As we’ve explored today, the rise of the global experience economy is reshaping how families think about wealth, not just as something to preserve, but as something to live.From intentional global calendars to art previews that never make it into print, to multi-generational journeys that become part of a family's defining story — the through line is always the same: the most meaningful experiences don't happen by accident. They're designed.A special thank you to Teresa Chope for sharing her perspective and insights with us.And thank you, as always, for being part of the SFO Circle community.If you enjoyed this conversation, we invite you to subscribe, share, and continue engaging with us as we explore the ideas shaping the future of single family offices.
April 29, 202649 min
The Future of Leadership in Wealth Management: Coaching & Mentorship Strategies
This episode examines one of the defining challenges in ultra high net worth wealth management and family office environments: how do you identify, develop, and retain the next generation of leaders at a time when client expectations, generational values, and organisational cultures are all shifting simultaneously?Drawing on the experience and perspectives of Milton Pedraza and Richard Orlando, the conversation moves from the conceptual to the practical. It covers the meaningful distinctions between coaching and mentorship, the conditions that allow emerging leaders to genuinely flourish, and why so many high-calibre firms inadvertently stall the development of their best people despite having every intention to do the opposite.At its core, this is an episode about trust: how leaders earn it from clients, how organisations earn it from their people, and how the field of wealth management must evolve its culture and leadership philosophy if it is to attract and hold the talent it needs for the long term.After listening to this episode, practitioners and leaders in wealth management and family office contexts should come away with:A clearer understanding of the difference between coaching and mentoring, and when each is most appropriate.Practical insight into the conditions that either support or undermine leadership development within high-calibre organisations.A more nuanced view of what emerging leadership looks like beyond technical competence or seniority.Specific prompts for reflecting on how their own organisations approach talent development and retention.A stronger appreciation of the generational dynamics shaping client and colleague expectations in wealth management today.Concrete questions to ask when evaluating whether their firm’s leadership culture is fit for the next decade.
March 27, 202649 min
A Blueprint for Multi-Generational Success: Building a Coalition of the Willing | Part Two
Coalition of the Willing - Part Two In this episode, co-authors Bryn Monahan, Meredith Straight Thomas, Paul Edelman and Russ Haworth explore the evolving concept of leadership and governance within family enterprises, emphasizing the importance of creating inclusive, resilient systems that go beyond traditional succession models. We unpack how coalition-building, behavioral change, and advice play crucial roles in fostering long-term sustainability.Main Topics Covered:The shift from single successor to a coalition approach for leadershipDeveloping behavioral habits and decision-making models for effective governanceEnhancing family cohesion and identity through inclusive participationThe role of external advisors in supporting transition and developmentCreating resilience and long-term sustainability across generationsPractical tools like decision grids and running governance 'gyms' to build capacityChapters00:00 - Introduction to the White Paper: Building a Coalition of the Willing02:51 - Moving from linear succession to coalition-based leadership models03:51 - The importance of creating systems allowing multiple voices04:35 - How diversity of experience enriches family enterprise resilience05:57 - Transition from single leader to a coalition: benefits and challenges08:15 - Evolving identity and participation in family governance09:36 - Enhancing family cohesion through diversified paths and roles12:24 - The importance of parallel readiness: governance reform and developmental work14:58 - Developing capabilities like judgment, communication, and EQ16:42 - Overcoming behavioral habits and systemic patterns in family governance19:34 - The complexity of behavioral change vs. structural changes22:44 - Practical examples of behavioral development (junior boards, incremental leadership)29:22 - Cultivating a culture that values disagreement and open dialogue32:18 - The metaphor of 'governance gym' to build sustained behaviors and habits35:47 - The importance of explicit problem-solving models and decision grids39:56 - The risk of divergence from agreed governance practices and how to mitigate42:49 - The resilience benefits of coalition-based governance for long-term continuity44:18 - Shifting perceptions of stewardship and leadership responsibility48:06 - The expanding role of advisors in supporting behavioral and systemic change49:42 - Future of advisory roles: practicing governance beyond structural designThis episode emphasizes that effective governance in family enterprises is a behavioral journey supported by systemic tools. External advisors are pivotal in helping families navigate discomfort and ingrained patterns to achieve resilience and long-term success.Links: White Paper - Part One White Paper - Part Two
March 13, 202648 min
A Blueprint for Multi-Generational Success: Building a Coalition of the Willing | Part One
SummaryIn this episode of the Ultra High Net Worth Institute podcast, host Russ Haworth, along with guests Amelia Renkert-Thomas and Daniel Trimarchi, discuss their white paper titled 'A Blueprint for Multi-Generational Success.' They explore the challenges of traditional succession planning, the importance of evolving governance structures, and the need for clarity and accountability in family enterprises.The conversation emphasizes the significance of education, co-creation, and addressing fears associated with structural changes. The episode concludes with practical steps for families to begin their governance journey and the importance of building a coalition of the willing for future success.Chapters00:00 Introduction to the Ultra High Net Worth Institute Podcast06:17 The Role of Governance in Family Enterprises16:20 Reducing Friction Through Effective Governance22:22 Co-Creation of Governance Structures28:21 Addressing Fears in Structural Changes34:49 The Coalition Mindset in Leadership40:10 Practical Steps for Families in TransitionLink to the Paperhttps://www.uhnwinstitute.org/new-white-paper-a-blueprint-for-multi-generational-success-building-a-coalition-of-the-willing-part-one/
March 11, 202638 min
Family at the Center: Redefining the Role of the SFO
SummaryThis episode explores the vital role of learning within single family offices, emphasizing how cultivating a culture of curiosity, development, and leadership can create lasting resilience beyond financial assets. Guests share insights on building a learning ecosystem, the importance of internal competencies, and practical strategies for integrating learning into family office practices.Chapters00:00 Introduction: The Shift to Family-Centered Learning in SFOs01:24 Why Learning Matters More Than Ever in Family Offices03:02 The Multifaceted Approach to Learning and Development04:56 What Gets Missed Without Focus on Learning06:02 Values, Culture, and Legacy in Family Learning07:52 Creating a Culture of Growth and Curiosity12:50 Defining the Chief Learning Officer Role in Family Offices14:39 Building a Culture of Growth: Fixed vs. Growth Mindset17:17 Internal Competencies for Family Members and Staff19:20 Introducing Learning Topics in Family Meetings22:20 Engaging the Next Generation Through Tailored Learning24:49 Outsourcing Learning and Development in Family Offices28:25 Seizing Found Moments for Learning Opportunities34:28 Key Mindset Shifts for Families Regarding Learning36:16 Integrating Learning into Family Retreats and Meetings38:22 Conclusion: Building Resilience Through Family LearningResourcesJPMorgan Wealth Management - https://www.jpmorgan.comTwinwood Family Office - https://twinwoodfamilyoffice.comThe Cenozia Group - https://cenozia.comCarol Dweck's research on Mindset - https://mindset.yale.eduCitizen Kid Book Series - https://citizenkid.comBehavioral Finance Museum in Chicago - https://behavioralfinancemuseum.comGuest linksLinkedIn - https://linkedin.com/in/kristin-oliveiraLinkedIn - https://linkedin.com/in/stacey-allredLinkedIn - https://linkedin.com/in/vanessa-reniersLinkedIn - https://linkedin.com/in/bill-woodson
February 27, 20261 hr 0 min
Building an Integrated Family Office
Episode OverviewIn this episode, Joe Reilly speaks with Tom McCullough, Founder and Chairman of Northwood Family Office and Managing Director of Thought Leadership and Strategy at the Ultra High Net Worth Institute.Tom reflects on his journey from traditional investment management into building one of Canada’s early multi-family offices, driven by a simple belief: wealth management must start with the client, not the product.Key TopicsThe Founding of NorthwoodFrustrated by the lack of integrated advice available to his own family, Tom left a 20-year corporate career to build a firm focused on coordination, objectivity and holistic oversight. What began in borrowed office space has grown into a 40-person organisation serving over 100 ultra-high-net-worth families.The Myth of Investment-Centred AdviceTom challenges the assumption that investments are the centrepiece of wealth management. Instead, he advocates for goals-based investing rooted in deep discovery, family priorities and long-term purpose.Wealth of WisdomTom discusses the creation of his two books with Keith Whitaker:Wealth of Wisdom: The Top 50 Questions Wealthy Families AskWealth of Wisdom: Top Practices for Wealthy Families and Their AdvisorsBoth books explore the fundamental questions families face and highlight the importance of curiosity, humility and thoughtful inquiry.Leadership and the Future of the ProfessionNow stepping into a leadership role at the Ultra High Net Worth Institute, succeeding Jim Grubman, Tom shares his focus on making integrated wealth management practical, implementable and sustainable for the next generation of advisors.Core ThemesIntegration over silosPurpose before portfolioEducation for families and advisorsSuccession planning within advisory firmsElevating standards in ultra-high-net-worth advice
December 15, 202534 min
Integrating AI into the Family Office: From Curiosity to Capability
Episode OverviewIn this focused follow-up to the SFO Circle Clinic in Chicago, host Kristen Oliveri brings together three leading voices in family office technology to explore how artificial intelligence is being thoughtfully introduced into the family office environment. The discussion cuts through hype and looks at practical, values-aligned adoption.What You’ll Hear• Where family offices can realistically begin when exploring AI• How to frame AI as mindset, tool, and strategy• The importance of defining the purpose before selecting solutions• Practical operational use cases, from reporting to data analysis• Emerging applications in investment research and monitoring• Safeguards, governance, and risk considerations• Building team literacy and internal confidence• Preserving human judgement alongside automation• What to look for when choosing technology partners• How AI may influence the next generation of governance and decision-makingThis episode offers clear, grounded insight for leaders who want to explore AI without compromising culture, privacy, or family values.Host: Kristen Oliveri, Senior Family Office AdvisorGuests:• Tania Neild, Founder and CEO, InfoGrate Wealth• Bill Wyman, President, Family Office Services, Summitas• Dan Gregerson, Co-Founder and CEO, Summitas
December 8, 202539 min
Philanthropic Advising Competency Model
SummaryThis episode of the Ultra High Net Worth Institute podcast explores the Philanthropic Advising Competency Model developed by Daylight Today. Hosts Russ Haworth, Tony Macklin, and Marguerite Griffin discuss the evolving role of philanthropic advisors, the need for a structured competency model, and the importance of cultural dexterity and behavioral intelligence in fostering trust and effective communication with clients. The conversation highlights the future of philanthropic advising, emphasizing the integration of purpose and finance, and the skills necessary for the next generation of advisors.Chapters00:00 Introduction to Philanthropic Advising Competency Model04:04 The Evolution of Philanthropic Advising08:25 Understanding the Competency Model Structure12:25 The Intentions Behind the Competency Model15:16 Cultural Dexterity and Behavioral Intelligence22:31 Hiring and Training with the Competency Model25:29 Building Trust Through Competency28:11 Future of Philanthropic Advising34:16 Skills for the Next Generation of Advisors37:25 Key TakeawaysLinksPhilanthropic Advising Competency Model - https://www.daylightadvisors.com/research-philanthropic-advising-competency Barriers to giving - https://www.ncfp.org/knowledge/overcoming-psychological-barriers-to-giving/.
November 28, 202529 min
Integrating Wealth Management: Profitability Drivers, Trade-offs, and Strategic Considerations
SummaryIn this episode of the Ultra High Net Worth Institute Podcast, host Russ Haworth is joined by Kevin Casey (PathStone) and Joe Calabrese (Key Wealth) to explore their new white paper on integrated wealth management. Together they unpack the profitability drivers, trade-offs and strategic considerations that leaders need to understand when deciding whether, and how, to move towards a more integrated model.Drawing on their work across the industry and within the UHNW Institute, Kevin and Joe explain why integration is about far more than “adding services”, and why it often requires a fundamental shift in culture, operating model and economics. They also walk through a practical decision tree and an adapted DuPont model that help firms assess client demand, pricing power, advisor capacity and the real costs of delivering integrated advice.In this episode we coverWhy integration, and why nowHow rising client complexity, the commoditisation of investment management, and growing demand from advisers and families have brought integrated wealth management to the forefront.Integration vs “just adding services”Why true integration is about reshaping the firm’s operating model, talent base and culture, not simply bolting on tax, estate or philanthropic advice. Client demand and avoiding ‘hobby businesses’How to distinguish genuine, scalable demand from “sample of one” client requests, and when outsourcing or partnering may be wiser than building in-house capabilities.Pricing power and the DuPont modelHow to assess whether your firm has real pricing power today, and how integrated offerings affect the balance betweenRevenue per clientClients per adviserAdviser compensationOverall profitabilityThe economics of integrationThe reality that integrated services often reduce adviser capacity and increase people costs, and why that only makes sense if the firm can clearly articulate and charge for the additional value.Talent, culture and cost structureWhy multi-disciplinary teams and in-house specialists are inherently more expensive, and how culture, collaboration and client centricity become critical success factors.Models across the integration spectrumThree example business models, from specialist to fully integrated, and what their different profitability, growth and retention profiles can teach leaders who are considering a shift.Guidance for leaders considering integrationJoe and Kevin’s closing advice:Proceed with caution and a thorough risk assessment (financial, operational, reputational and cultural).Be honest about who you are as a firm and where you sit today.Go into integration “eyes wide open”, with humility and clarity about the trade-offs involved.About our guestsKevin Casey is Head of Corporate Development and Strategy at PathStone, a multi-family office and wealth management firm with roots as a single family office and an integrated, largely insourced service model. He works closely on M&A, strategy and growth, giving him a front-row view of how firms across the industry are approaching integration.Joe Calabrese is Chief Operating Officer of Key Wealth, the wealth management division of KeyBank, overseeing service, product, technology and infrastructure across four distinct client segments, including a significant multi-family office business. Joe has led multiple multi-family offices and is a long-standing contributor to the UHNW Institute’s work on practice management and integrated wealth management.Links: White Paper - https://www.uhnwinstitute.org/new-white-paper-integrating-wealth-management-profitability-drivers-trade-offs-and-strategic-considerations/Ten Domains Episode - https://www.uhnwinstitute.org/podcast/
Is this your show?
Claim this listing to keep it up to date, reach guests who want to pitch you, and manage bookings with Guestify.
