The Start Build Grow Show

Hosted by Randy Brothers

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Episodes

100

Latest episode

Jun 2026

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About the show

The Start Build Grow Show is all about recognizing elite roofing entrepreneurs and service providers who bring next-level strategy and solutions to our ever-evolving industry! Randy Brothers host new guests to the podcast every week to continue providing quality educational material to roofing contractors and their teams!

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60 recent

June 11, 2026Episode 29632 min

EP 296. How AI Is Changing the Home Services Industry Forever

In this episode, I sit down with Cory Cullather, Digital Sales Strategist at WebFX, to break down how AI is transforming the home services industry and what roofing contractors need to do to stay ahead. With more than 15 years of experience in digital marketing and a deep focus on roofing and home service businesses, Cory shares a practical, no-hype perspective on what's actually changing—and what contractors can no longer afford to ignore. We discuss the growing influence of AI-powered search, why homeowners are increasingly relying on tools like ChatGPT, Gemini, and Google AI Overviews, and how these platforms are changing the way customers discover and choose contractors. We also dive into the evolution of SEO and the rise of Answer Engine Optimization (AEO), exploring why traditional search strategies are being rewritten and what contractors can do today to improve their visibility in AI-driven search results. Cory explains how business owners can evaluate whether their marketing agency is adapting to these changes and what meaningful reporting and transparency should look like moving forward. Toward the end of the conversation, we discuss how contractors can use AI internally as a business assistant by leveraging SOPs, meeting transcripts, company values, and operational data to improve decision-making, efficiency, and growth. If you're a roofing contractor or home service business owner trying to understand how AI is changing marketing, lead generation, and customer behavior, this episode will give you a practical roadmap for staying competitive and positioning your business for the future.

June 4, 2026Episode 29550 min

EP 295. The Financial Truth Nobody Tells Roofing Contractors

In this episode, I sit down with Brie Reis, CEO of Elite Roofing & Solar, and Jenn Allen, Financial Systems Coach for The Roofing Academy and Founder of Lucid Co., to unpack one of the most overlooked—but most important—parts of running a successful roofing company: the financial side of the business. Brie shares lessons from scaling one of the fastest-growing roofing companies in Colorado while navigating the real challenges that come with business growth, leadership, and building a sustainable company. Jenn brings over a decade of accounting and roofing industry experience to the conversation, breaking down why so many contractors struggle with cash flow, job costing, and financial systems that can't support long-term growth. We dive into the good, the bad, and the ugly of construction finances, including why many business owners don't truly know their numbers, how poor financial visibility impacts profitability, and what systems need to be in place before a company can scale effectively. Jenn also explains how tools like QuickBooks, JobNimbus, and integrated financial reporting systems should work together, why clean bookkeeping alone isn't enough, and how contractors can build financial clarity and confidence in their decision-making. Toward the end of the conversation, Brie and Jenn share practical insights on leadership development, accountability, business systems, and creating structure within a growing company—while also discussing the mindset shifts owners need to make if they want long-term business success and stability. If you're a contractor, roofing business owner, or entrepreneur looking to improve cash flow management, understand your numbers, increase profit margins, and build a company that scales with confidence, this episode will give you practical strategies and real-world insights you can start applying immediately.

May 28, 2026Episode 29454 min

EP 294. Stop Losing Millions Because of Poor Follow-up

In this episode, I sit down with Ryan Fenn, entrepreneur, marketing innovator, and founder of CHIIRP, to break down how businesses are losing massive opportunities through poor follow-up—and how AI and automation are changing that. Ryan shares his journey from building businesses in the service industry to creating systems that help companies automate communication, improve response times, and convert more leads without adding more chaos to their operations. We dive into why speed and consistency matter more than ever, how missed calls and delayed responses are silently costing businesses money, and why automation is becoming a necessity instead of a luxury. We also unpack how AI-powered communication tools are helping contractors and service-based businesses create better customer experiences while freeing up time for owners and teams to focus on growth. Ryan explains how automation can strengthen—not replace—the human side of business when implemented correctly. Toward the end of the conversation, Ryan shares valuable lessons on entrepreneurship, leadership, and building systems that allow businesses to scale without sacrificing customer relationships or team culture. If you're a business owner looking to improve lead conversion, streamline communication, and build a business that operates more efficiently in today's fast-moving market, this episode will give you actionable insights you can apply immediately.

May 14, 2026Episode 29341 min

EP 293. How Business Owners Can Use Virtual Assistants & AI to Buy Back Their Time

In this episode, I sit down with Andrew Hathaway, an experienced entrepreneur and business strategist, to uncover how service-based business owners can reclaim their time, scale effectively, and avoid burnout. Andrew shares his personal journey through extreme burnout, the mental and emotional toll of running a business without support, and the steps he took to regain balance while growing his ventures. We dive into actionable strategies for leveraging AI tools like ChatGPT to generate leads, improve visibility, and automate routine business processes, showing how technology can be a true "power-up" for entrepreneurs. He also breaks down the importance of building a team that thinks ahead—starting with an exceptional executive assistant, even from overseas—and how delegation can free business owners to focus on high-impact tasks. Andrew explains why outsourcing, automation, and consistent content creation are essential in today's rapidly changing business landscape. Toward the end of the conversation, Andrew offers practical advice on time and energy audits, prioritizing work that drives both revenue and fulfillment, and how these steps create freedom in business and life. If you're a business owner looking to work smarter, scale faster, and avoid burnout while embracing the latest AI and automation strategies, this episode will give you a clear framework to start reclaiming your time and growing your business more strategically.

April 30, 2026Episode 29237 min

EP 292. Leveraging AI and Offshore Talent to Scale Your Company With Brad Stevens

In this episode, I sit down with Brad Stevens, a serial entrepreneur and founder of Outsource Access, to break down how business owners can actually scale using AI, systems, and offshore talent—and why most entrepreneurs are doing it completely wrong. Brad shares his journey from launching businesses at a young age to building and scaling multiple companies across 18 countries, including growing Outsource Access to hundreds of team members in just a few years. We talk about why 2026 is the year of execution when it comes to AI, how offshore teams are changing the game for small to mid-sized businesses, and what it really takes to build a scalable operation without burning out. We also dive into the real story behind how Outsource Access was built—starting from a major business setback that forced Brad to rethink everything. From product failures and cash flow pressure to discovering the power of global talent, he breaks down how adversity led to one of the most impactful business pivots of his career. Brad shares how top operators are leveraging offshore teams not just to save money—but to increase efficiency, improve operations, and create true leverage inside their business. He also unpacks the biggest mistakes business owners make when hiring virtual teams, and how to actually build a high-performing remote workforce that drives growth. Toward the end of the conversation, we get into leadership, delegation, and why most entrepreneurs stay stuck doing everything themselves. Brad explains how to identify what you should not be doing, how to buy back your time, and how to build a business that isn't dependent on you for every decision. If you're a contractor or business owner looking to scale smarter, leverage AI and global talent, and build a business that can grow without you being the bottleneck, this episode will give you a clear framework to start building real leverage in your company.

April 16, 2026Episode 29142 min

EP 291. How to Recruit a High-Performance Sales Team with Thomas Domin

In this episode, I sit down with Thomas Domin, a serial entrepreneur and founder of RTS, to break down what it really takes to build, scale, and sell a business—and why most contractors struggle to get there. Thomas shares his journey from the military to running multiple car dealerships, and eventually building a multi-million dollar finance company from scratch—starting at his kitchen table and betting everything on himself. We talk about what separates real entrepreneurs from the rest, why going "all in" isn't optional, and how discipline and fundamentals play a massive role in long-term success. His philosophy is simple: Go all in or don't go at all. We also dive into what it actually looks like to build a business that has value—not just one that depends on you. From wearing every hat in the early days to learning how to step back and delegate, Thomas breaks down why most owners trap themselves in their own companies and how to avoid it. He shares real insights on building systems, developing people, and creating a business that can run without you. Toward the end of the conversation, we get into sales leadership and recruiting high-performing teams—why duplicating yourself is the key to scaling, and how the best companies build systems that outperform any single individual. If you're a contractor or business owner looking to scale, build real enterprise value, and create a business that doesn't rely on you to survive, this episode will give you a clear roadmap to do it the right way.

April 2, 2026Episode 29048 min

EP 290. Are You Actually Using JobNimbus Correctly?

In this episode, I sit down with Brie Reis, CEO of Elite Roofing and Solar, and Taymar Parry, Member Success Coach and CRM specialist at The Roofing Academy. This roundtable dives into the challenges and solutions around using JobNimbus to streamline roofing operations, from sales-to-production handoffs to job submission processes, supplement tracking, and reporting for full business visibility. Brie shares lessons from leading one of Denver's fastest-growing roofing companies, while Taymar brings insights from helping clients implement JobNimbus for real results. Together, they break down how roofing contractors can clean up their workflows, reduce mistakes, and scale efficiently using JobNimbus as the backbone of their operations. Whether you're a contractor looking to optimize your CRM, gain better visibility into your business, or improve communication across your team, this episode is packed with actionable strategies straight from seasoned experts.

March 19, 2026Episode 28946 min

EP 289. How to create the WOW factor to help you smash sales records

In this episode, I sit down with John Dwyer, a globally recognized marketing strategist and founder of The Institute of WOW, to break down the creative marketing strategies that help businesses stand out in crowded markets. John has spent decades helping companies generate attention, leads, and sales through what he calls "WOW marketing"—campaigns designed to capture curiosity and give customers a compelling reason to choose you over everyone else. Throughout our conversation, John shares the simple but powerful concept behind the "Happy Meal Toy" marketing strategy—adding an irresistible bonus or incentive to your offer that shifts the conversation away from price and toward value. From creative promotions to attention-grabbing campaigns, he explains how businesses can turn ordinary services into offers that people actually get excited about. We also dive into real-world examples of these strategies in action, including how businesses have generated massive engagement through contests, creative promotions, and incentive-based marketing. John explains why reducing friction in your marketing dramatically increases leads, how simple landing pages outperform complicated funnels, and why creativity often beats bigger ad budgets. His philosophy is simple: Make your marketing impossible to ignore. Toward the end of the conversation, John shares practical ideas contractors and service businesses can implement immediately—from running strategic contests that attract homeowners to using value-driven incentives that turn everyday promotions into powerful lead-generation machines. If you're a contractor, entrepreneur, or business owner looking for creative ways to attract more customers, generate better leads, and stand out from competitors without competing on price, this episode will open your mind to a completely different way of thinking about marketing.

March 5, 2026Episode 28842 min

EP 288. Leadership Isn't Lonely When You Find the Right Circle

In this episode, I sit down with Dylan McCabe, an accomplished entrepreneur and business leader, to unpack what it really takes to grow a successful business while maintaining balance, perspective, and strong leadership. Dylan shares candid insights on the challenges of leadership, including how loneliness and heavy responsibility can weigh on business owners, and why having the right support network is essential. We discuss how surrounding yourself with the right people- mentor, peers, and trusted advisors- can accelerate growth, provide accountability, and help you navigate difficult seasons. We dive into practical strategies for building those relationships, including how to audit your circle to ensure it lifts you up rather than drains you, why learning from leaders with decades of experience matters, and how stepping outside your comfort zone creates new perspective that improves your business. Dylan also introduces the "But Positive" technique, inspired by The No Complaining Rule, as a way to stay constructive when challenges arise- acknowledging struggles while reinforcing a culture of resilience and ownership. He shares real stories from his journey and the lessons from mentors and peers that shaped how he leads today. If you're an entrepreneur, leader, or contractor looking to strengthen your circle, elevate your influence, and navigate the ups and downs of business with clarity, this episode delivers actionable insights for long-term growth and resilience.

January 15, 2026Episode 28739 min

EP 287. How top contractors separate themselves from the rest with Randy Hurtado

In this episode, I sit down once again with Randy Hurtado, a respected roofing industry leader, entrepreneur, and COO of The Good Contractors List, to unpack what truly separates top contractors from the rest of the market. Randy shares how the industry is shifting away from pay-to-play marketing and toward trust, credibility, and reduced risk for homeowners. We talk about how AI-driven search is changing contractor visibility, why third-party backing and guarantees matter more than ever, and how reputation now plays a bigger role than traditional advertising. His philosophy remains consistent: Build trust first. The business follows. We also dive into the growth of The Good Contractors List, including how contractors are vetted, why real estate professionals rely on it, and how being backed by a trusted platform changes conversations with homeowners and referral partners. Randy explains how top contractors position themselves as the safest choice—not the cheapest one. Toward the end of the conversation, Randy shares powerful leadership lessons for entrepreneurs, including why he hires for character over experience, what traits you can't train, and why wearing multiple hats early on is essential before learning how to delegate the right way. If you're a contractor or business owner looking to stand out in a crowded market, earn better referrals, and build long-term authority, this episode will give you a clear framework for separating yourself from the rest—without racing to the bottom.