The Smart Communications Podcast

Hosted by Big Duck

Business Marketing

Website RSS feed

Episodes

212

Latest episode

Jun 2026

Language

EN-US

About the show

The Smart Communications Podcast helps busy nonprofit leaders build their communications skills and develop their organization’s voice. Every episode shares insights and practical tips to help you leverage strategic communications to advance your nonprofit’s mission.

Listen to episodes

60 recent

June 10, 202628 min

Episode 213: How can you get your board to fundraise?

How can nonprofits get their board to fundraise without relying on rigid or stressful demands? In this episode, Farra Trompeter, co-director, talks with Amber Hamilton, founder of Fig Leaf Development, to unpack practical strategies for turning anxious or novice board members into confident fundraisers. They explore how to shift from transactional requests to strengths-based engagement and five entry points for board participation—investor, cultivator, connector, fundraiser, and advisor—giving every board member a valuable role to play. Amber also shares how to celebrate small wins, foster deeper board connections, and thoughtfully navigate the complex power and racial dynamics that can arise in philanthropy.

May 27, 202615 min

Episode 212: How can we be brave and embrace conflict?

What if conflict could strengthen your relationships and drive meaningful change? Farra Trompeter, co-director, interviews Altagracia Montilla, founder of A.M. Consulting and creator of the Conflict BraveryTM masterclass. They discuss why avoiding conflict often holds us back. Altagracia shares how healing our relationship to conflict can build stronger teams and save us time. Get practical tips for becoming braver by reframing conflict as a positive force at work.

May 13, 202618 min

Episode 211: Why do communicators need a seat at the table?

Why are nonprofit communicators so often brought in at the end of a project and treated more like an order-taker than a strategic partner? Farra Trompeter, co-director, talks with Ally Dommu, director of service development, about why communications staff deserve a seat at the table and what changes when they get it. They explore the organizational habits and assumptions that keep communications stuck in a tactical role, and share practical steps communicators can take to shift the culture, build stronger cross-team relationships, and demonstrate their strategic value.

April 29, 202621 min

Episode 210: What is the connection between your brand and hiring?

What does your brand have to do with hiring? More than you think. Farra Trompeter, co-director, talks with Olivia Freire, director of operations, to explore how a clear, authentic brand helps nonprofits attract the right candidates, set expectations, and build stronger teams. Together, they share practical ways to align what you post in job ads with what it’s actually like to work at your organization.

April 15, 202625 min

Episode 209: How can we build trust, bridge divides, and engage communities?

How can nonprofits connect more meaningfully with the people they serve during times of deep division and declining trust? Farra Trompeter, co-director, talks with Doug Hattaway, president of Hattaway Communications, and Erica Pelletreau, founder and CEO of The Pelletreau Group, about the science and strategy behind building trust, bridging divides, and fostering real community engagement. Drawing on the Trust Playbook developed for The Communications Network, they share practical insights on addressing misconceptions, using plain language, and designing communications that prioritize listening, relationships, and shared goals.

April 1, 202622 min

Episode 208: How can you lead an inclusive strategic planning process?

What does it take to really lead an inclusive strategic planning process, and why does it matter? Farra Trompeter, co-director, talks with Dr. Renee Rubin Ross, author of Inclusive Strategic Planning for Nonprofits, about designing plans that center participation, clarify purpose, and build real alignment. Get practical tips for assessing readiness, integrating communications throughout, and turning big ideas into actionable plans.

March 18, 202622 min

Episode 207: How can you center community voices in messaging?

What does it really mean to center community voices in your messaging? Farra Trompeter, co-director, talks with Logan Herring, CEO of The WRK Group, about how organizations can develop communications grounded in authentic community experiences and how sharing genuine stories can revolutionize your nonprofit’s messaging.

March 4, 202627 min

Episode 206: How can you use science to engage donors?

What if fundraising strategy started with the brain? Farra Trompeter, co-director, talks with Cherian Koshy, CFRE, CAP, author of Neurogiving: The Science of Donor Decision-Making, about how neuroscience and behavioral psychology can strengthen donor engagement. They share insights nonprofits can use to build trust, write clearer appeals, and design campaigns that motivate supporters.

February 18, 202613 min

Episode 205: Why is it important to change how you talk to funders?

How you talk to your funders shapes how they understand your work, your community, and your impact. Farra Trompeter, co-director, talks with grant writer and fundraising strategist, Dani Fauklner, about why nonprofits must rethink traditional, jargon-heavy fundraising language. Together, they explore practical ways teams can audit and improve proposals, reports, and messaging. Learn how cross-team communication can help nonprofits secure funding without compromising integrity.

January 30, 202623 min

Episode 204: Is the field of nonprofit communications coming of age?

Farra Trompeter, co-director, and Kivi Leroux Miller, founder and chief strategy officer of the Nonprofit Marketing Guide, discuss insights from the 16th annual Nonprofit Communications Trends Report. Together, they explore why communicators are ready for strategy, what AI means for visibility and influence, and where the approach to nonprofit communications is showing real maturity.