Ask This Before You Discount Your Quote | ft. Mitch Van | Ep. 524
🫱🏻🫲🏼 Book a Free Strategy Call with Tradie Web Guys: https://tradie.wiki/tssyt A cheaper quote doesn't mean you've lost the job. Matt Jones sits down with Mitch Van from UpScale Business Coaching to unpack what to say when a customer challenges your price, and why the work you do before quoting matters just as much as your response. Mitch walks through a bathroom renovation roleplay that gets the customer explaining why they'd choose you, rather than you rushing to offer a discount. They also cover qualifying leads before site visits, recruitment ideas beyond a SEEK ad, and a weekly training rhythm that gives good staff a reason to stay. If you're spending more time chasing quotes than closing the right work, start here. 🎥 Watch the full episode: https://www.youtube.com/watch?v=0Dc5Qyiiv5Y KEY CHAPTERS 00:00 - Introduction 00:34 - Meet Mitch Van 02:54 - The Big Three Foundations 06:40 - Why Leads And Sales Matter 09:31 - Welcoming The Price Objection 13:15 - Qualify Before You Quote 16:27 - Sales Is An Everyday Skill 19:41 - Roleplaying A Price Objection 23:05 - Comparing Quotes And Value 24:28 - Attracting The Right Customers 26:17 - Slow Down To Build Trust 29:42 - Recruitment Is A Marketing Exercise 33:50 - Hiring Beyond A SEEK Ad 36:43 - Coffee And Recruitment Referrals 39:27 - Retaining And Developing Your Team 40:54 - Planning Your Weekly Team Training 44:16 - Live Training And Recorded Resources 48:40 - Closing Remarks And Resources About the Guest: Mitch Van Mitch Van is a business coach at UpScale Business Coaching, working with trade and construction business owners across Australia, New Zealand and the United States. He brings experience building, running and exiting businesses to practical conversations about sales, recruitment and team development. Website: https://www.upscalecoaching.com.au/ LinkedIn: https://www.linkedin.com/company/upscale-business-coaching/ CONNECT WITH THE TRADIE WEB GUYS! Website: https://www.tradiewebguys.com.au/ YouTube: https://www.youtube.com/@TradieWebGuysOfficial?sub_confirmation=1 Facebook: https://www.facebook.com/TradieWebGuysOfficial Instagram: https://www.instagram.com/tradiewebguys/ LinkedIn: https://au.linkedin.com/company/tradie-web-guys/ Matt's LinkedIn: https://www.linkedin.com/in/iamthemattj/ If you enjoyed this podcast, please take a moment to leave us a review: ⭐ https://lovethepodcast.com/TheSiteShed Love the audio version of this podcast? Subscribe to the link below: ⭐ https://followthepodcast.com/TheSiteShed #podcast #thesiteshed #tradiewebguys #salesprocess #tradesbusiness #pricing #recruitment #teamdevelopment Your Next Step: Join Tradie Academy , our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies. 👉 Join free and grab your next growth tool here: https://tradie.wiki/pod Follow The Site Shed: Facebook: The Site Shed Instagram: @thesiteshed LinkedIn: Matt Jones Website: thesiteshed.com YouTube: @TheSiteShed If you enjoyed this podcast and the series, please take 5 minutes to leave us a review: ⭐ https://lovethepodcast.com/TheSiteShed Love the audio version of this podcast? Subscribe to the link below: ⭐ https://followthepodcast.com/TheSiteShed






