The Science of Scaling: The 3 Steps to Knowing You're Ready with Mark Roberge – Ep 41
David Kreiger sits down with Mark Roberge, Co-Founder and Managing Partner of Stage 2 Capital, founding CRO of HubSpot, and senior lecturer at Harvard Business School, to break down the three-step framework behind his new book, The Science of Scaling — a data-driven answer to the question most founders never rigorously address: when to scale. In this episode, they cover: Why the metrics most founders use to "prove" product-market fit are actually the wrong ones The three-variable formula for building your own leading indicator of retention The real reason churn gets blamed on customer success and product, when the sales team is usually the root cause Why hiring in a "lump sum" after a fundraise breaks companies, and the pacing model Mark recommends instead Two moats built for the AI era: an AI-native org chart, and a "trust moat" in the vertical markets everyone else is ignoring If you've told your board you're ready to scale without a defensible reason why, this conversation gives you the full framework to get one. All proceeds from Mark's new book, The Science of Scaling , go to mental health research at McLean Hospital. Sell Like A Leader is giving away 15 copies — DM David Kreiger on LinkedIn to grab one. Connect with Mark Roberge: https://www.linkedin.com/in/markroberge/ Connect with David Kreiger: https://www.linkedin.com/in/davidkreiger/ https://salesroads.com/ Subscribe to the podcast and follow our Podcast LinkedIn page so you don't miss any episodes! https://www.linkedin.com/company/sell-like-a-leader-podcast/





