June 10, 202651 min
Leadership, Growth, and Culture
PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.
Episodes
245
Latest episode
Jun 2026
Language
EN-US
Listen to episodes
June 3, 202634 min
Breaking Down the TPA no TPA Debate
Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.
April 30, 202629 min
Women in Restoration: Leadership, Training, and Industry Impact
In the final Women in Restoration episode, Staci Sargent shares how leadership, training, and real-world experience are shaping the industry. She highlights the importance of structure, accountability, and continuous learning in building confident restoration professionals.
April 28, 202631 min
Meet the RIA Volunteer of the Year, Darren Hudema
With over 50 years in the restoration industry, Darren Hudema has built a career centered on education, service, and giving back. He reflects on the power of leadership, mentorship, and industry collaboration.
April 22, 202632 min
Women in Restoration: Leadership and Building a Family Business
Alma West of Quick Dry Water Restoration and Magdalena Rebuild shares how she built her businesses by focusing on leadership, communication, and improving customer experience.
April 17, 202624 min
How the Restoration Golf League Builds Connections and Networking in the Restoration Industry
Learn how the Restoration Golf Leage (RGL) helps restorers build relationships, network, and strengthen collaboration across the industry.
April 15, 202618 min
Rethinking Operator Led Growth in the Restoration Industry
ServiceMaster Restore’s Jeff Todd shares how operator-led growth and market density strategies help restorers scale and improve their performance.
April 14, 202613 min
Women in Restoration: Marketing, Communication, and Building Trust
In this episode of Ask The Expert, Abby Vallelonga shares how marketing and communication can build trust and humanize the restoration industry. She highlights the importance of education, connection, and empathy in high-stress and high-stakes situations.
April 13, 202640 min
Why Contents Insurance Claims Break Down and How to Prevent Delays
Learn why contents claims break down and how restorers can prevent delays through better communication and documentation.
April 10, 202629 min
The Restoration Triangle: Improving the Claims Ecosystem with Technology
In this episode of Ask The Expert, Robb Harrell of DocuSketch shares his insights on how the restoration triangle is evolving and what it will take to improve the claims ecosystem. He also shares how shared data, technology, and communication can reduce unnecessary friction.
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