The Resilient Journey

Hosted by Mark Hoffman

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Episodes

238

Latest episode

Jun 2026

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About the show

It’s my goal to explore some of the biggest issues facing organizations today and chat with industry leaders about ways we can all be more resilient.

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60 recent

June 15, 2026Episode 23929 min

Episode 239 - When Our Crisis & Resilience Teams Think Differently - with Dr. Jennifer Dustow

In Hawaiian culture, aloha is more than a word—it’s a way of life. We know that aloha can mean hello or goodbye. But this week's guest says aloha also allows us to create a breath, relax and deal with stress. Hello everyone and welcome to episode 239 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week we're joined by global autism specialist and author, Dr. Jennifer Dustow. Jennifer and Mark talk about neuro-diversity and the makeup of our business resilience and crisis management teams. Jennifer explains that when we think differently, we filter what we're exposed to and how we communicate. T hey go on to say that different points of view can be very valuable when solving complex problems. And Jennifer provides practical and respectful advice for identifying neuro-diverse employees. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

June 8, 2026Episode 23832 min

Episode 238 - AI is the New Cloud, with Melissa Muñiz

It's been said that those who forget the past are destined to repeat it. AI is the latest shiny object that has the potential to revolutionize the workforce. But it's not the first major innovation to change the way we work. Hello everyone and welcome to episode 238 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week we’re joined by consummate resilience professional and Principal Consultant at Zion Resiliency, Melissa Muñiz. Melissa reflects on a line that stopped a recent conference in its tracks: “AI is the new cloud.” She and Mark talk about how we can use the myths and misconceptions of cloud deployment and apply those lessons learned to AI adoption. Melissa explains the importance of good governance when it comes to AI. She and Mark talk about real, practical ways that AI can be deployed across resilience programs. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

June 1, 2026Episode 23727 min

Episode 237 - Multi-Workstream Cyber Incident Response; Dr. Steven Wright

Recently, Mark was interviewed by Alex Fullick on his "Preparing for the Unexpected" podcast. The topic? Cyber Incidents as a business continuity problem. This week's guest on the Resilient Journey expands on that topic. Hello everyone and welcome to episode 237 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week we are joined by cybersecurity attorney Dr. Steven Wright. Steven and Mark talk about the fact that a cyber incident is NOT just an IT problem. They talk about the collaboration that is required across various disciplines and that we (as resilience professionals) need to be able to build that collaboration. Steven talks about the importance of understanding our cyber insurance and integrating those details in our response plan, adding stress to our exercises and so much more. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

May 25, 2026Episode 23629 min

Episode 236 - Business Resilience & The 2026 Hurricane Season, with Stacie Saint-Preux

Forecasters are predicting a quieter / below average hurricane season for 2026. But this week's guest reminds us that fewer storms doesn't mean there's no risk. In fact, she says that when it comes to hurricanes, one major storm can still be catastrophic. Hello everyone and welcome to episode 236 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week we're joined by Staci Saint-Preux, a meteorologist from Storm Geo, a global provider of weather intelligence for shipping, energy, and weather-sensitive industries. Staci explains that El Nino is the driving force behind the quieter hurricane forecast for 2026. She also explains other potential impacts of El Nino including influencing compounding events or storms coming further inland. She and Mark discuss what "good" looks like for climate ready business resilience programs. In this episode, Mark geeks outs, and Staci talks about tacos. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

May 18, 2026Episode 23530 min

Episode 235: How Resilient Are We.....Really? With Stuart Murray

We in the resilience industry aren't always great at reporting the capabilities of our programs. In this episode we're going to explore what executives mean when they ask, "how resilient are we....really?" Hello everyone and welcome to episode 235 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week we're joined by Stuart Murray, a resilience professional with over 25 years in the industry. Stuart and Mark discuss what executives are really looking for in program metrics and what they mean when they ask about resilience. He calls out three very important points about exposure, incremental improvement, and the opportunity to ask for help. They talk about leading and lagging indicators, avoiding point-in-time KPIs and the need to report how we're improving the program over time. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

May 11, 2026Episode 23432 min

Episode 234 - Agent Oscar: System Resilience with Brian Kathman

Often, when a system goes offline, it can take longer to figure out what went wrong than it does to actually fix the problem. What if I told you that this week's guest has developed an AI tool to identify the problem more quickly? Hello everyone and welcome to episode 234 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week we're joined by Brian Kathman, founder of Ops Canvas, and creator of OSCAR, an AI agent for cloud engineers. But this goes way beyond cloud technology. Brian explains how his tool can help organizations eliminate operational toil and improve resilience by providing a complete picture of blast radius, concentration risk and dependency mapping. This is using AI for discovery, analysis and execution of resilience. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

May 4, 2026Episode 23330 min

Episode 233 - Becoming the Indispensable Employee - with Barry Bradham

For the past two weeks, we've been talking about navigating the job application cycle. This week we continue our encouragement of employees by learning a key point: How can we become an indispensable employee? Hello everyone and welcome to episode 233 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week we're joined by long-time entrepreneur Barry Bradham. Barry tells us that in order to be a more resilient employee, we need to be curious, demonstrate value, and to think like a business owner. He adds that it's important that we understand what we're good at, and where we add the most value. But more importantly, the people around you must also understand that. He says, when they do - they will want you around them. The goal: To replace chaos with structure. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

April 27, 2026Episode 23231 min

Episode 232 - Why is Looking for Work Like the Hunger Games? - Part 2 with Jason Hoss & Sean Watson

This is part 2 of why looking for a job is like the Hunger Games. In this episode we talk about the value of relationships, warnings of using the "Open for Work" label on LinkedIn, and a reminder that not all recruiters are created equal. Hello everyone and welcome to episode 232 of the Resilient Journey Podcast, presented by Anesis Consulting Group! Picking up on where we left off last week, Jason Hoss gives his opinion on whether part of the problem is related to the hiring managers not knowing enough about resilience to setup appropriate job descriptions. Sean Watson explains that when we work through recruiters, the results can be more favorable, because it's all built on existing relationships. Looking for work is like the Hunger Games. There is one survivor, you don't know the rules until the game starts, and you get eliminated without knowing why. . Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

April 20, 2026Episode 23129 min

Episode 231 - Why is Looking for Work Like the Hunger Games? (Part 1) - Jason Hoss & Sean Watson

This week we are joined by a recruiter and a job applicant. One says the recruiting system is broken. The other says finding a job is like the Hunger Games. A lot people participate, but only one survives. Hello everyone and welcome to episode 231 of the Resilient Journey Podcast, presented by Anesis Consulting Group! Over the next two weeks we're going to talk to Sean Watson (the go-to recruiter of the Resilient Journey) and friend of the podcast Jason Hoss. Jason shares his story of how he applied for 111 jobs over 15 months. Despite being deeply qualified, he was rejected 60% of the time and ghosted the other 40%. Sean says that this is a common problem and explains that some of the jobs that Jason applied for probably weren't even real. Application Tracking Systems, keywords, rejection. Our guests agree, it's a global problem. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.

April 13, 2026Episode 23031 min

Episode 230 - Communications Silence During a Crisis - with Keith Erwood

We all understand how important communication is during a crisis. But this week's guest says that during high profile building evacuations, there is a time when communications silence is the proper protocol. But that doesn't mean we don't communicate. Hello everyone and welcome to episode 230 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week we are joined by former NY City EMS, turned resilience professional Keith Erwood. Keith and Mark take a couple of minutes to circle back to our recent conversation about blast radius. Keith explains that to him, the term literally refers to damage caused by an explosion. And that leads Keith to the topic of communications silence during an evacuation. He says that silence doesn't mean we don't communicate during the crisis, it means that our phones can't be used to detonate a device. Keith says while this is counter-intuitive and encounters pushback, radio silence is essential. Be sure to follow The Resilient Journey! We sure do appreciate it! Check out the Resilient Journey Hub! Want to learn more about Mark? Click here or on LinkedIn. Special thanks to Bensound for the music.