February 2, 20241 hr 11 min
Episode 2.1 – Gen-Z, Phone Calls, and the Shitification of Sales
Most sales managers learned early in their careers that effective phone calls drive sales results. But times change, and so do social norms. The next generation of potential sales hires learned to text first, and call last. Today's instalment is the first of two episodes which explore how this generational phone skills gap is Shitifying sales, and how a philosophical approach to cognitive bias, subjective experience, and reciprocity will help leaders Unshitify their sales results.
