The Paper Podcast

Hosted by Ryan James

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Latest episode

Apr 2024

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EN-US

About the show

The Paper Podcast, hosted by Ryan James, President & CEO of Surety Bank, looks at topics like the future of money, DeFi, FinTech, Compliance, Fraud and many more. Ryan interviews top experts in these fields and gives his audience a refreshing new perspective on where money is going and its effects on our current and future economic landscape. Join us for a new episode each week at ryangjames.com/paper

Listen to episodes

39 recent

April 18, 20241 hr 18 min

The Most Innovative Strategies for Banks to Thrive in the Digital Age

Ryan James, CEO of Surety Bank is back with another Paper episode! This time he speaks with David Peterson, Chief Innovation Officer at FNBB, to discuss the significance of innovation in banking. From adapting to new technologies to enhancing customer service through digital transformation, they explore key challenges and opportunities. They share insights on engaging customers through storytelling and emphasize the importance of promoting financial education. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague!For more information: ryangjames.com/paper-podcast#PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #BankPolicies #LoanUnderwriting #BankingCompliance #FutureOfBanking #FNBB #David Peterson

January 8, 20245 min

Outsourcing Pt. 1

Join host Ryan James in the latest episode of the Paper Podcast as he dives into the world of outsourcing in the banking industry. Discover the potential benefits, including quality enhancement, better customer value, cost reduction, and improved efficiencies. Gain valuable insights into the careful considerations banks must make when contemplating outsourcing functions like customer support, software services, compliance, and audits. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #BankPolicies #BankingCompliance #FutureOfBanking #OutsourcingInBanking #BusinessEfficiency

January 8, 20242 min

Intro to my Series on Outsourcing

Join Surety Bank CEO & President, Ryan James as he discusses the topic of outsourcing in the banking industry. He explores various areas for potential outsourcing in loan underwriting, marketing, compliance, cybersecurity, and more. Ryan also shares insights on his bank's 2023 performance, expressing confidence and optimism for the future of banking, even amidst potential challenges. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague!For more information: ryangjames.com/paper-podcast#PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #BankPolicies #LoanUnderwriting #BankingCompliance #FutureOfBanking

November 24, 20234 min

My Takeaways from Money2020 (EOY 2023)

In this episode of the Paper Podcast, host Ryan James shares key takeaways from his recent travels across conference hotspots like Vegas, Nashville, and Texas. From Money 2020 to Fed Fest in Fredericksburg, Texas, Ryan dives into the common thread he noticed among successful banks – strong compliance. Tune in to discover why compliance is the cornerstone for banks thriving in the ever-evolving landscape of payment and fintech. Thank you for listening to this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #BankPolicies #Fintech #Fintechs #Money2020

October 6, 20235 min

How Banks Should Vet New Vendors

In this weeks episode, Ryan James, CEO & President of Surety Bank shares valuable insights to bank CEOs, executives, and management teams on vetting new vendors. His advice includes examining employee turnover and changes in leadership to determine if vendors bring substantial changes, along with a range of other crucial considerations. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #CashWithdrawals #BankPolicies

September 29, 20232 min

Should Banks Be Asking Customers Why They Are Withdrawing Cash?

Welcome back to another episode of Paper Podcast! This week our host, Ryan James, President and CEO of Surety Bank explores the intricacies of bank policies and their impact on our everyday financial interactions. Tune in as he unveils thought-provoking insights that may leave you contemplating the true nature and purpose of these policies. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague!For more information: ryangjames.com/paper-podcast#PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #CashWithdrawals #BankPolicies

September 19, 20234 min

The Future of Bank Branches - Clip 4 of My Keynote at the FSPA Conference

Join Ryan James as he wraps up his keynote address at the FSPA Conference with this last segment. Listen as he delves into the exciting future of bank branches and discusses different branch models and the vital role of physical branches in establishing trust. Ryan also explores the transformative effects of expanding into new markets and the importance of having knowledgeable staff who focus on cultivating relationships with top-tier customers. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #FSPAConference #FSPA

September 8, 20238 min

My Thoughts on Crypto - Clip 3 of My Keynote at the FSPA Conference

In this excerpt from the FSPA Conference, Ryan James discusses the future of cryptocurrency. He highlights concerns with Stablecoin audits and commends Bitcoin for its self-regulation and chargeback prevention. He also delivers a thought-provoking critique of the Consumer Protection Bureau's approach to handling chargeback disputes and paints a visionary picture of integrating cryptocurrencies into online banking platforms. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague! For more information: ryangjames.com/paper-podcast #PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #FSPAConference #FSPA

September 1, 20237 min

State of the Banking Industry - Clip 2 of My Keynote at the FSPA Conference

Join our host, Ryan James in this unique series of episodes featuring excerpts from his keynote speech at this year's FSPA Conference. In this second segment, Ryan discusses the current state of the banking industry. He sheds light on a relatively stagnant year, attributing it to the failure of banks due to interest rates. He also highlights the recent failures of three banks and goes into detail on consent orders issued by regulators. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague!For more information: ryangjames.com/paper-podcast#PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #FSPAConference #FSPA

August 25, 20237 min

My Story - Clip 1 of My Keynote at the FSPA Conference

Join our host, Ryan James in this unique series of episodes featuring excerpts from his keynote speech at this year's FSPA Conference. This first clip unveils his personal journey and encounters within the banking sector, providing a captivating peek into the ever-changing banking landscape. Thank you for watching this episode! If you enjoyed it and want to stay up to date with new upcoming episodes, please subscribe and share with a friend or colleague!For more information: ryangjames.com/paper-podcast#PaperPodcast #Community #Banking #BankingIndustry #Bankers #BankCEOs #BankingFAQs #BankManagement #BankingRegulations #FSPAConference #FSPA