
Garry Ridge | WD-40 | June
What does it take to build a culture where people genuinely love coming to work?In this episode of Leading Without Illusions, Holly Smithson and Jay Connolly sit down with leadership icon and former WD-40 CEO Garry Ridge to explore the principles that transformed a simple household product company into one of the world’s most admired workplace cultures.Garry shares the leadership philosophy that guided his 25-year tenure as CEO, including why leaders should think of themselves as coaches instead of managers, how “learning moments” can replace fear of failure, and why the three most powerful words a leader can say are, “I don’t know.”Together, they examine the connection between culture, accountability, employee engagement, and business performance, offering practical lessons for leaders navigating uncertainty, change, and growth. From psychological safety and servant leadership to purpose-driven performance, this conversation is a masterclass in building organizations where people feel safe, valued, and connected.Whether you lead a team of two or two thousand, this episode will challenge you to rethink what leadership looks like and what kind of legacy you want to create.







