
Episode 20: Enterprise AI in Practice with Candy Liu, Strategic Global Account Lead at Microsoft
What does enterprise AI actually look like in practice?In this episode, Xiaofang and Paul speak with Candy Liu, Strategic Global Account Lead at Microsoft, about how large organisations are adopting AI in the real world.From Microsoft Copilot and AI agents to hackathons, governance, and change management, Candy breaks down what works, what fails, and where businesses should start.They discuss why AI adoption needs leadership support, how teams can use AI to improve productivity and reduce low-value admin, and why the best results come from focusing on high-impact use cases instead of trying to make everything “AI-first” at once.The conversation also explores what smaller businesses can learn from enterprise teams, how finance and customer service functions are already benefiting from AI, and why the future of work will involve managing both human and digital resources.A practical episode for anyone trying to use AI more effectively at work.












