Industrial Buyer Pulse: The Promise and Risk of AI for Manufacturers
Jeff and Carman go through the Summer 2026 Industrial Buyer Pulse, a research study of 280 industrial buyers in the US and Canada. Buyers are getting younger, executives stick with a few trusted suppliers, and plant-level managers are the ones looking for options. Buyers also want far more from manufacturer websites: starting-at pricing, stock and lead times, distributor availability and compliance documents. Delivering that means connecting the website to ERP, CRM and inventory systems just as AI-driven attacks make IT teams more cautious. Jeff and Carman argue that waiting it out isn’t an option, and describe low-risk first steps manufacturers can take before anyone builds a checkout.






