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The HR Huddle

The HR Huddle

Hosted by WRKdefined Podcast Network

Episodes

211

Latest episode

Aug 2026

Language

EN-US

About the show

Welcome to the HR Huddle, the ultimate resource for all things HR. Cause when the shit goes down, you've got to huddle up. The HR Huddle is comprised of three unique mini-shows: Spilling The Tea On HR Tech — Join Stacey Harris and Cliff Stevenson as they break down the latest happenings in HR and HR tech. HR We Have a Problem — Join Cliff Stevenson as he tackles the messy stories everyone in human resources has, featuring industry guests working on solving these problems. The Pivot Effect is where followers become leaders. Join Teri Zipper and Susan Richards for the stories, skills, and mindset shifts that get you there.

Listen to episodes

60 recent
August 13, 202635 min

The Pivot Effect- From Cleaning Fees to C-Suite Sales: The Wild Career Pivot of Summer Orellano

On this episode of The Pivot Effect, part of Sapient Insights Group's HR Huddle series, hosts Teri Zipper and Susan Richards sit down with Summer Orellano, who now leads sales at Sapient, to talk about her winding career journey from managing Airbnbs in Florida, to joining Sapient as a contract office administrator, to stepping into a sales leadership role while seven months pregnant with her third child.  Summer, Teri, and Susan dig into what it really takes to pivot: showing up even on the hard days, taking feedback well, bringing authenticity into sales, and recognizing skills you didn't know you had. It's an honest conversation about non-linear career paths, mentorship, and betting on yourself.  In this episode:  How Summer's move to Florida led to an unexpected connection with Susan  Why "right place, right time" isn't the whole story  Turning operations and admin experience into a sales career  Why authenticity and constructive criticism matter in sales  Summer's advice for anyone standing at the edge of a pivot  Connect with Summer Orellano on LinkedIn and Facebook.  Enjoyed this episode? Subscribe for more conversations on leadership, culture, change, and HR technology, and check out our other shows: Spilling the Tea on HR Tech, and HR We Have a Problem.

August 12, 20261 hr 16 min

Spilling The Tea On HR Tech- Governance or Gatekeeping, Leadership Shakeups, and AI’s Moral Crumple Zone

This week on Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson break down a busy news cycle spanning leadership moves in HR tech, emerging AI governance issues, and workforce trends to watch.  In this episode:  People on the move: SAP SuccessFactors shakes up leadership as part of its AI-focused reorg, Ramco elevates Sandesh Balaji to CEO to accelerate its AI-native strategy, and isolved brings on HR tech vet Shaun Scott as its a new chief revenue officer.  The accountability question: A look at emerging legal thinking on AI oversight and AI’s "moral crumple zone":  Who's really responsible when a “human in the loop" isn't enough to catch an AI problem?  Governance or gatekeeping? SAP's new API policy routes third-party AI calls through its own tools first, plus a look at the OpenAI/Hugging Face security incident that made headlines.  Labor and AI collide: Qantas faces union pushback over alleged AI-driven layoffs, and new data shows how an aging workforce and AI are reshaping the demand for trade jobs and frontline roles.  Plus updates on Sapient’s annual HR Systems Survey and a rundown of upcoming events including HR Tech 2026, Workday Rising, Oracle AI World. 

July 30, 202643 min

HR We Have A Problem- 15Five's CEO on Why AI Should Make Us More Human at Work

Cliff Stevenson sits down with Jeff Smith, CEO of 15Five, to talk AI, performance management, and what it really takes to build trust with employees in the age of automation. 🎙️  In this episode of HR We Have a Problem: 15Five's new Work Context connecting Slack, Teams, Salesforce & GitHub to performance data ️ AI-assisted reviews that turn real workplace "moments" into 80-90% complete drafts Focus Briefs a weekly AI-generated guide showing managers exactly where to focus Why AI should elevate people, not replace them How 15Five is building trust in AI-driven HR tech (and keeping humans in the loop) Why recognition and "mattering" matter just as much as compensation  Jeff also shares what got him fired up at SHRM this year, lessons from running People Services at Bandwidth, and how 15Five is working to kill the Sunday scaries for managers everywhere. 

July 23, 20261 hr 16 min

Spilling the Tea on HR Tech: M&As, Potential Loosening of AI Regulations, and Oracle’s Government Win over Workday

Stacey Harris and Cliff Stevenson break down a scorching week of HR tech news. (Literally it's over 90 degrees everywhere.)    On the M&A front, they dig into the Engagedly and Energage merger and what it means for talent management data and discuss a new strategic partnership between HiBob and    SLICE to connect HR and finance data, as well as HiBob’s new AI-driven resume screening approach, built around a “glass box” philosophy. They also cover Paylocity's acquisition of the leave management platform Aidora.  Bigger-picture, Stacey and Cliff unpack the Supreme Court decision allowing the firing of FTC commissioners without cause and what this loss of independence could mean for pending FTC cases against major tech platforms and for broader AI regulation.  They also discuss growing workplace concerns around smart glasses and facial recognition and a major class-action lawsuit against Meta over child safety.  Rounding out the episode: Oracle's $395.8M OPM contract win, which came after the government cancelled its contract with Workday (it pays to have friends in high places); Apple's trade-secret lawsuit against OpenAI; shifting trends in how people use AI (hint: relationship advice is climbing fast); and a sobering look at the looming labor shortage.  The hosts also preview this year's HR Systems Survey, already tracking as the largest and most detailed dataset yet, with expanded questions on compliance, AI governance, and implementation and rundown where the Sapient Insights team will be this fall — including HR Tech Las Vegas and Workday Rising. Grab your tea (or fan yourself) and settle in for another round of the news you need to know. 

July 16, 202636 min

The Pivot Effect - The Happiness Plan

After years climbing the corporate ladder including stints at Fortune 100 companies and multiple runs in the C-suite as a Chief Marketing Officer Jenn Ravalli hit a wall. No matter how much she achieved, there was no finish line. So, she made the leap: she left it all behind to found Maverick Meridian, a go-to-market strategy firm for companies that dare to be different.  In this episode, Jenn joins Teri and Susan for an honest conversation about what it really takes to walk away from stability and build something of your own. She talks about the fear of putting her family at risk, the "Happiness Plan" she built with a close friend to reclaim her time and sanity, why leaving behind a team was the scariest part of the transition, and how she found new ways to lead without giving that up.  Jenn also opens up about learning to have an opinion after years of protecting a corporate brand, the importance of finding people who will challenge your thinking (not just cheer you on), and the unexpected personal shift that's surprised her most since making the change: laughing more than she has in years.  Whether you're standing at the edge of your own pivot or just curious what it looks like to bet on yourself, this episode is full of hard-won lessons on courage, community, and building a career and a life on your own terms. 

July 9, 20261 hr 0 min

Spilling the Tea on HR Tech - Payroll Data, Pay Equity, and the Push for AI Alignment

Payroll data isn't just a compliance checkbox — it's one of the most valuable, real-time data sets an organization has. This week, we talk about why payroll data (unlike predictive data) reflects what's actually happening in your organization, and why that makes it a goldmine for AI-powered payroll applications — a theme that came up again and again during a recent UKG customer meeting. We also dig into Cyndio's acquisition of Embrace.ai, a pay equity AI company, and what it means for organizations racing to keep up with pay equity regulations — especially with looming deadlines in Europe. With 400+ global enterprises already using Cyndio, this move puts them front and center in the compensation conversation. Plus, a look at what's coming up: Cliff heads to the Learn event in Minneapolis to talk data with HR pros, and Stacey's co-hosting a webinar with Tim Crawford on how CIOs, CHROs, and CFOs can team up to build smarter AI strategies. Because if HR, IT, and Finance are working in silos, AI isn't going to get you very far. In this episode: Why payroll data is a must-have for AI in HR What Cyndio's acquisition of Embrace.ai means for pay equity Upcoming events: Learn (Minneapolis) and a CIO/CHRO/CFO webinar with Tim Crawford Why cross-functional collaboration is the key to real AI progress in HR

July 2, 202643 min

HR, We have a Problem: AI in Hiring: Explaining the 'Why

The Future of HR Tech: Trust, Transparency, and Responsible AI AI is changing how HR teams recruit, evaluate, and build trust with candidates — but is the technology keeping up with the ethics? In this episode, we sit down with Daniel Joplin, Chief AI Officer, to unpack what responsible AI actually looks like in practice. Daniel walks us through the real challenges organizations face when adopting AI in HR — from candidate fraud and rebuilding trust, to the often-overlooked cost and complexity of token-based pricing models. We dig into the Model Context Protocol (MCP) and what it means for AI integration, explore why explainability is non-negotiable for responsible AI, and talk candidly about bias: as Daniel puts it, AI is biased because humans are biased. Whether you're evaluating AI vendors, building internal AI policy, or just trying to understand what's coming next, this conversation offers a grounded, practical look at where AI in HR is headed — and what it will take to get trust right. In this episode: AI's role in HR and recruitment Trust and transparency in AI systems Responsible AI and ethical considerations Token usage and cost implications MCP protocol and AI integration challenges Candidate fraud and rebuilding trust The future of specialized AI models

June 25, 20261 hr 1 min

Spilling the Tea on HR Tech - Global HR Tech Trends You Can't Miss

In this episode of Spilling the Tea on HR Tech, Stacey Harris & Cliff Stevenson dig into the market shifts reshaping how organizations buy, build, and use HR technology. From AI-first HRMS platforms launched by former Workday leaders to global expansion plays from companies like PrismHR, the competitive landscape is moving fast — and the stakes for HR leaders have never been higher. We cover what's actually changing (and what's just noise), including the growing demand for trusted, clean data as the foundation for any meaningful AI application, the emergence of outcome-based pricing models, and why compliance and transparency aren't optional features — they're table stakes. Plus, a preview of what's ahead in Sapient Insights Group's upcoming Annual HR Systems Survey and what the data is already telling us about where the market is headed. In this episode: AI-first HRMS platforms and the founders behind them Global HR tech expansion — what it means for buyers Why your data strategy determines your AI outcomes Outcome-based pricing: hype or the future of HR tech? Compliance and transparency in an AI-driven HR world

June 18, 202638 min

The Pivot Effect - How burnout, a pandemic, and a song about self-doubt led to a second career in leadership coaching.

In this episode of The Pivot Effect, hosts Teri Zipper and Susan Richards welcome guest Amy Gerhartz, Founder & Lead Coach of A Higher Way Of Living, as they talk through what it actually looks like to leave a career you built from scratch - and why the hardest part of starting over is often convincing yourself you belong in the new space. Amy highlights the specific fears that came up when she transitioned into coaching and speaking, including the worry that people would write her off as "just a musician," and how she worked through them. Now, with a deliberate plan to blend both careers under her own name, give up her apartment, and head back on the road, Amy's story is a case study in what it looks like to build a life on your own terms without waiting until it all makes sense. Key points covered include: ↪️ Amy describes how touring burnout crept in gradually over five years before the pandemic made the decision for her, and why she believes even the work you love will wear you down without intentional breaks. ↪️ She gets specific about imposter syndrome in a second career, including the fear of not being taken seriously and the choice to keep her two careers completely separate until she felt secure enough to merge them. ↪️ Patience is the skill she credits most to her pivots, and she makes a direct case for why moving too fast through early career stages would have cost her the depth she has now. ↪️ Amy shares the details behind her current decision to give up her apartment and tour indefinitely, including how she planned it financially and why a strong support network is what made it feel stable rather than reckless. The 29th annual HR Systems Survey is now open through June 24th. Add your organization's voice to the largest HR tech survey in the industry at the link below. LINK TO SURVEY Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Instagram | Twitter | LinkedIn Teri Zipper Instagram | Twitter | LinkedIn Susan Richards Instagram | LinkedIn | Twitter Amy Gerhartz LinkedIn The HR Channel Instagram | LinkedIn WRKdefined Instagram | LinkedIn

June 11, 202646 min

Spilling the Tea on HR Tech - How gaps in historical data are driving AI errors across women's healthcare, candidate screening, and HR tech decisions.

In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson cover several notable moves in the HR tech market, including Betterworks acquiring Rypple and Rod Johnson joining UKG as Chief Revenue Officer, with broader observations about where the performance management and frontline worker markets are heading. The conversation turns to pricing pressure across the industry, with vendors and customers alike struggling less with the cost of AI and more with the unpredictability of usage-based models. They also discuss two research-backed arguments that push back on the assumption that AI is driving junior hiring declines, pointing instead to remote work and shifting knowledge transfer patterns as the more significant factors. Key points covered include: ↪️ Misdiagnosis rates for women run as high as 50% in some categories compared to men, and AI diagnostic tools trained on historically skewed data are compounding that problem rather than correcting it. ↪️A class action lawsuit against Eightfold AI raises a question that goes beyond bias: when AI is screening and eliminating candidates without visible human oversight, do those candidates have a right to know? ↪️Usage-based pricing for AI tools is producing a measurable drop in adoption, with users saying the issue is not the price itself but the inability to budget for something unpredictable. ↪️Two separate research papers argue with data that the real driver behind reduced junior hiring is remote work cutting off informal apprenticeship pipelines, not AI displacement. The 29th annual HR Systems Survey is now open through June 24th. Add your organization's voice to the largest HR tech survey in the industry at the link below. LINK TO SURVEY Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn The HR Channel Instagram | LinkedIn WRKdefined Instagram | LinkedIn

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