The DocBuddy Journal

Hosted by DocBuddy

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Episodes

124

Latest episode

Jun 2026

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EN-US

About the show

How painful are the outdated, broken workflows you have to deal with everyday as a healthcare provider? Join host Erik Sunset for thought leadership from DocBuddy on ways healthcare providers and workers can streamline their workflows with technology, get the latest practical takeaways from the world of Health IT, and get updates from the leader in mobile workflow solutions for providers and their organizations, DocBuddy.

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60 recent

June 5, 2026Episode 12315 min

The Joint Commission's New AI Certification

In this episode, Erik breaks down what this certification actually means, why it matters, and what it signals about the maturity of AI in healthcare. This isn't about slowing innovation—it's about validating before deploying.Eighty-one percent of physicians are now using AI in clinical practice—up from just 38% in 2023. That's not gradual adoption. That's a full-out sprint. But here's the problem: adoption has vastly outpaced oversight, and healthcare cannot afford to learn that lesson the hard way.On June 1st, 2026, the Joint Commission—the nation's oldest and largest healthcare accreditation body evaluating over 23,000 healthcare organizations—launched the Responsible Use of AI in Healthcare (RUAIH) certification. And it's one of the most significant announcements in healthcare AI in quite a while.Whether you're a health system deploying AI tools, a clinician using them daily, or an administrator responsible for governance, this framework defines what thoughtfully deployed AI actually looks like—and why your organization should care.Links from the show:Check out DocBuddy's Op Note solution.Connect with DocBuddy on LinkedIn.https://www.globenewswire.com/news-release/2026/06/01/3304442/0/en/joint-commission-releases-first-of-its-kind-exclusively-designed-for-healthcare-organizations-voluntary-responsible-use-of-ai-in-healthcare-certification.htmlhttps://www.healthcareitnews.com/news/joint-commission-intros-new-voluntary-ai-responsibility-certificationhttps://www.fiercehealthcare.com/ai-and-machine-learning/joint-commission-launches-voluntary-ai-certification-program-healthcarehttps://www.beckershospitalreview.com/quality/joint-commission-launches-certification-for-responsible-healthcare-ai-use/

May 28, 2026Episode 12213 min

The Surgeon Shortage Nobody Is Talking About - And What You Can Do About It

A landmark study just tracked 224,629 surgeons over a decade, and the findings are a wake-up call for every surgery center administrator in the country. Nearly 10% of surgeons left clinical practice within an eight-year period — and in some specialties, the numbers are far worse. Oral and maxillofacial surgery lost 1 in 4 surgeons within just five years. OB/GYN wasn't far behind.In this episode, we break down the data, reveal which specialties face the highest attrition risk, and explain why mid-career surgeons - those with 5 to 9 years of practice - are the most vulnerable group. We also cover the American College of Surgeons' newly released national workplace standards framework - the first of its kind in the organization's 113-year history - and what its six key domains mean for how you structure schedules, allocate OR time, and support the surgeons affiliated with your center.Whether you're managing a single-specialty ASC or a multi-specialty center, this episode gives you the data and the framework to have more informed conversations with your medical staff, your board, and your recruitment partners - before a staffing gap becomes a crisis.In this episode:The attrition rates by surgical subspecialty you need to knowWhy the mid-career danger zone matters for your retention strategyWhat the ACS workplace standards framework actually requiresFive practical steps ASC administrators can take right nowSHOW NOTES / SOURCESACS Press Release — Nearly 10% of Surgeons Are Leaving the Profession Within 8 Years (May 20, 2026) https://www.facs.org/media-center/press-releases/2026/nearly-10-percent-of-surgeons-are-leaving-the-profession-within-8-years/ACS Press Release — American College of Surgeons Releases First-Ever Workplace Standards Framework (March 4, 2026) https://www.facs.org/media-center/press-releases/2026/american-college-of-surgeons-releases-first-ever-workplace-standards-framework/Primary Research — Elemosho A, et al. A National Analysis of Trends and Factors Associated with Surgeon Attrition in the United States. Journal of the American College of Surgeons, 2026. DOI: 10.1097/XCS.0000000000001905 https://journals.lww.com/journalacs/abstract/9900/national_analysis_of_trends_and_factors_associated.1680.aspx

May 1, 2026Episode 12115 min

Stop Treating Old Workflows Like the Status Quo

If your surgery center is still relying on transcription services, freehand dictation, or rigid EHR templates for operative reports, this episode of the DocBuddy Journal is worth your time. Host Erik Sunset makes the case that what many ASCs treat as standard practice is actually just the old way and there's a measurable cost to staying there. Drawing from Doc Buddy's own onboarding process, Erik explains how Op Note transforms surgeon dictation into standardized, EHR-integrated operative reports in real time, without changing how surgeons work or burdening the business office with setup. The result is documentation that's cleaner, faster, and more revenue cycle friendly — with less rework, fewer denied claims, and a direct impact on days to bill and days AR. Plus, Erik shares highlights from the Surgery Partners Leadership Conference and what to expect from DocBuddy at ASCA 2026 in Washington, DC.Links from the show:ASCADocBuddy's Op NoteConnect with DocBuddy on LinkedIn.

April 10, 2026Episode 12038 min

Michael McClain: How to Expand Your ASC

Michael McClain, founder of Left Coast Healthcare Advisors, returns to the DocBuddy Journal with Erik Sunset for a practical conversation about ASC expansion. Before jumping to blueprints and construction budgets, Michael argues that most surgery centers need to get honest about what problem they're actually trying to solve. More often than not, the answer isn't more square footage. From maximizing revenue cycle performance and payer contract management to block time utilization and physician alignment, Michael walks through the foundational work that should happen before any expansion conversation begins.The episode also covers the five key questions every feasibility study should answer, why physician volume estimates are almost always optimistic, and how to build a realistic financial model that accounts for ramp time, regulatory costs, and operating capital. If you're thinking about growing your ASC, this episode is required listening before you break ground.Connect with Michael McClain and follow LeftCoast Healthcare Advisors on LinkedIn.Check out the LeftCoast Healthcare Advisors Website.Follow DocBuddy on LinkedIn.

April 3, 2026Episode 11939 min

Jeff Pfaff: Technology, Culture & the Future of ASC Operations

Jeff Pfaff, Senior Director of Business Operations at Inova Health Systems, joins host Erik Sunset to share hard-won lessons from scaling one of Northern Virginia's most active ASC networks — from a single center to five thriving multi-specialty locations with a additional growth planned.Jeff breaks down how Inova approaches the relentless pace of digital transformation, why throwing FTEs at operational problems is no longer an option, and how his team vets and implements new technology without burning out the people who actually have to use it every day. They dig into the real barriers to technology adoption — resistant physicians, stretched administrators, and the hidden time cost of implementation — and why building a "we" culture is the foundation everything else has to sit on.Jeff also shares his candid take on AI in the ASC space: what's genuinely exciting, what's being wildly oversold, and why a site visit in a live production environment is worth more than any demo. He wraps with glowing feedback for DocBuddy's team and solution!Connect with Jeff Pfaff on LinkedIn.Follow DocBuddy On LinkedIn.

March 20, 2026Episode 11854 min

Marc Ryan: Big News, Bigger Stakes

Marc Ryan, Chief Solutions Officer at Lilac Software, returns to the DocBuddy Journal with big news: Lilac Software has been acquired by Medisolv, combining payer and agentic AI expertise with Medisolv's established provider and quality measurement platform.From there, Marc and host Erik Sunset break down the most important trends shaping healthcare in 2026 — the Trump administration's technology-first agenda, value-based care expansion, and the slow but real progress on interoperability. They also dig into the financial fallout from the One Big Beautiful Bill on state Medicaid programs, the turbulence hitting health plans across every line of business, and what landmark PBM reforms and Most Favored Nation drug pricing could mean for American consumers.Medisolv's acquisition of LilacSee Marc's work at Lilac Software.As always, be sure to follow DocBuddy on LinkedIn.

March 13, 2026Episode 11716 min

Breaking the Technology Trap in Surgery Centers

In this solo episode, host Erik Sunset gives March updates for the DocBuddy team and tackles a common objection he hears from surgery center administrators: "I don't have all my surgeons on board yet. Is that a problem?" The answer might surprise you.Surgery centers have been stuck in an all-or-nothing technology trap for too long. Unlike EHR implementations that require full facility adoption, modern documentation solutions like Op Note offer a flexibility that ASC administrators didn't know was possible and it's changing how surgery centers approach operational improvements.Follow DocBuddy on LinkedIn#ASC #SurgeryCenter #EHR #OpNote

February 26, 2026Episode 11639 min

Chris Caspar: Revenue Cycle Reality Check

Healthcare organizations are hemorrhaging revenue through preventable denials, documentation gaps, and front-office errors. Yet, many don't realize how much money they're leaving on the table. In this episode, host Erik Sunset sits down with Chris Caspar, CEO of Altruis, to explore what truly differentiates effective revenue cycle management from the commodity "get paid faster" promises flooding the market.Chris brings 15 years of healthcare technology experience, sharing candid insights about the revenue cycle challenges facing federally qualified health centers, rural hospitals, and medical practices nationwide. Discover why 48% of healthcare leaders cite denials as their biggest revenue leak—while missing that 90% of those denials stem from front-office verification, coding errors, and documentation issues.Links from the episode:AltruisFollow Chris Caspar on X and LinkedIn.MGMA Links- Image 1, Image 2Follow DocBuddy on LinkedIn.

February 20, 2026Episode 11512 min

Op Note Rave Reviews + Cardio in the ASC

In this episode of the DocBuddy Journal, Erik Sunset shares a positive story straight from the field regarding one of our account managers at a recent Op Note go-live at a Florida multi-specialty surgery center.He also covers a major ASC update: CMS added 86 new cardiovascular procedure codes for 2026, opening new growth opportunities — but not without challenges like capital costs, staffing, and state regulations.If you lead or manage a surgery center, this episode gives you a clear look at where the ASC market is heading and what it takes to stay ahead.Check out the links discussed in the show:Cardiovascular Procedures Opening Up to ASCs, But Expansion Faces Steep HurdlesEpisode 75 with Michael McClain — Growth Factors for ASCsDocBuddy Op Note

February 5, 2026Episode 11416 min

America's Looming Doctor Shortage: What the Numbers Really Show

The U.S. healthcare system is approaching a critical tipping point. By 2030, America will face a shortage of over 127,000 full-time physicians, representing more than 10% of the current workforce.In this episode of the DocBuddy Journal, host Erik Sunset breaks down eye-opening data from Medicus Healthcare Solutions that quantifies the severity of the physician shortage. Discover how 42% of current physicians are nearing retirement, and why qualified medical school applicants can't get residency positions despite the growing need.Erik explores the key drivers behind this crisis, from our aging population (with 93% of older adults living with chronic conditions) to the limited training opportunities creating a bottleneck of 50,000+ applicants competing for just 40,000 residency slots. He also discusses potential strategies including care team models and cultural improvements, while acknowledging that systematic fixes are needed to restore the profession's appeal.If you're a healthcare professional, administrator, or simply concerned about the future of American healthcare, this data-driven episode provides essential insights into the workforce crisis reshaping medicine.Check out the article discussed here.Follow DocBuddy on LinkedIn.

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