The Startup Diaries

Hosted by Rick B and Luke J

Business Entrepreneurship

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Episodes

Latest episode

Sep 2025

Language

EN-US

About the show

We focus on our journey of learning how to code during COVID to developing a software platform consisting of a CRM and marketing. We have fun sharing our story while sharing insights into opportunities to overcome obstacles facing small business owners.

Listen to episodes

8 recent

September 10, 2025Episode 430 min

The Birth of Blazing Nerd - Our First Gamify Venture

Rick and Luke are live in MN where they talk about some exciting new happenings at RL-Consulting. Hear about their venture into game development and how they quickly took an idea around developing a fun way for brewery patrons to interact with each other and the brewery and turned it into a revolutionary way to gamify large events. They also talk about how they developed a proprietary event ticket and donation sales process. The boys at RL have been busy!

June 17, 2025Episode 754 min

A Special Guest, John Krach who is a local legend in the restaurant business as a chef and owner. Sadly, Johnathan passed away shortly after this recording.

Luke and Rick were honored to interview Johnathan Krach prior to his passing. Please listen to Johnathan share some wisdom, insight into his passion for the business and his laughter. Johnathan was a long time friend and mentor to Luke We hope you enjoy this special episode. Please be sure to comment and share any memories of Johnathan.Rest in peace JK

May 27, 2025Episode 657 min

Adding Value Through Innovation Without Adding Cost

In this episode Rick and Luke discuss new ideas for providing value to their customers without impacting their bottom line. Rick shares how he's utilizing tools to get back in the coding for RL and Luke shares updates he's made to the CRM.You'll also hear the guys spiral into degenerate gambling in restaurants and gas stations!

February 21, 202547 min

Suggestion Is Not Strategy

In this episode we discuss how sometimes suggestions and feedback don't always have to be a part of your strategy.We also learn how awful Luke is at movie references.

December 13, 2024Episode 334 min

Expanding Your Resources To Grow Your Business

In this episode, Rick and Luke talk about how they collaborated with different companies to expand their distribution and their skill set pool.Exciting times for RL-Consulting LLC!

October 25, 202452 min

Making The Customer Experience Be Your Business Model

In this episode, we talk about our shift from being solely a tech company to a marketing organization. You will hear about how we stood behind our commitment to listen to what our customers really need from our software services and how we made a pivot to ensuring we are providing the best customer experience.

March 21, 202438 min

The Journey Continues

Hear how we decided to use an outside developer and the instant regret. We went from disappointment to reenergized and making incredible updates to our program!

June 14, 2022Episode 11 hr 4 min

Be or find a center of influence for success

This episode covers how we embraced citizen development from a management view and an employee view to successfully deliver a major project. We also discuss how embracing this mentality led to us launching our own company.