the c-suite podcast

Hosted by the c-suite podcast

BusinessInterviews guestsExplicit

Website RSS feed LinkedIn Facebook Instagram YouTube

Episodes

335

Latest episode

Nov 2026

Language

About the show

The c-suite podcast features insight from business leaders across industries, exploring real-world playbooks of seasoned professionals navigating rapidly changing markets, from Financial Services & Technology, to Retail & Ecommerce. We ask the questions executives want answered. What matters most in the AI age? How can businesses create the biggest impact? Where should leaders in your industry be focusing on today? In each episode you can expect exclusive insight on business fundamentals: leadership & strategy, driving innovation & digital transformation, building growth, project management, and marketing. If you'd like to get involved, please get in touch using the contact form at http://www.csuitepodcast.com Series: Alongside our core episodes, we feature a number of specialist series that offer unique insights into key industries and business topics. We also feature shows recorded live at events, bringing you insight from attendees and speakers at some of the biggest conferences across industry around the globe. From finance and tech, to ecommerce, marketing, and gaming, our live event series captures conversations on the latest industry trends where they are happening. We’ve worked at Money20/20, Sibos, Pay360, Retail Technology Show, Ecommerce Expo, Google Cloud Next, Seamless Middle East (to name a few!) Our ‘Beyond the Stage’ series offers behind the scenes insight from the event industry, bringing valuable insight to exhibitors and attendees, as well as career stories from leaders in event building, management and success. In our Charity Spotlight series, we cover a range of charities that business leaders can take valuable insight from, featuring episodes Mental Health and Wellbeing in the workplace, Social Mobility, Neurodiversity and Inclusivity. Topics: We feature content on Financial Services, Technology & AI, Retail & Ecommerce, Fintech, Fraud Prevention, Payments, Risk, Sustainability, Diversity, Employee Engagement, HR, Communications, Travel, and more.

Listen to episodes

60 recent

November 12, 202636 min

Show 337 - Financial Crime 360 Part 3 of 3: Money Mules, AI and the Next Frontiers of Financial Crime

In the third and final special episode recorded live at Financial Crime 360 at Old Billingsgate, London, Russell Goldsmith and Debbie West continue their conversations with experts from across financial services, compliance and fraud prevention. Produced in partnership with The Payments Association, this episode explores some of the biggest challenges facing the sector, from money mule recruitment and APP fraud to the growing role of AI in financial crime compliance. Featuring insights from: 1/ Jamie Wolff, Senior Money Mules Strategy Manager, Nationwide 2/ Alison Kopra, Financial Crime Director, Grant Thornton UK LLP 3/ Gowtham Vijayakumar, Head of Global Compliance and UK MLRO, Grey 4/ Richard Calladine, Senior Technical Product Manager, Compliance, Travelex 5/ Hugo Remi, Chief Executive Officer, Cardaq The conversations cover the industrialisation of money mule recruitment, APP fraud reimbursement, customer vulnerability, AI-powered investigations, agentic AI, the future role of compliance professionals, beneficial ownership transparency and the importance of data sharing and industry collaboration in tackling increasingly sophisticated financial crime threats.

November 11, 202637 min

Show 336 - Financial Crime 360 Part 2 of 3: Data Sharing, Collaboration and Fighting Organised Crime

In the second of three special episodes recorded live at Financial Crime 360 at Old Billingsgate, London, Russell Goldsmith and Debbie West continue their conversations with leaders from across the financial crime prevention ecosystem. Produced in partnership with The Payments Association, this episode explores why collaboration, data sharing and cross-sector cooperation are increasingly viewed as essential weapons in the fight against organised crime and fraud. Featuring insights from: 1/ Simon Miller, Director of Strategy, Policy and Communications, Cifas 2/ Dane Pedro, Head of UK Compliance and Money Laundering Reporting Officer, Mollie 3/ Iain Armstrong, Executive Director of Financial Crime Compliance Strategy, ComplyAdvantage 4/ Rory Tanner, Head of UK Government Affairs, Revolut 5/ Michael Williams, Consultancy Head, Signicat The conversations cover cross-sector information sharing, evolving AML typologies, the role of AI in financial crime compliance, policy and regulatory reform, digital identity, automated decision-making, fraud prevention strategies and how organisations can work together more effectively to combat increasingly sophisticated criminal networks.

November 10, 202634 min

Show 335 - Financial Crime 360 Part 1 of 3: AI, Scams and the Future of Fraud Prevention

In the first of three special episodes recorded live at Financial Crime 360 at Old Billingsgate, London, Russell Goldsmith and Debbie West speak with industry leaders about the rapidly evolving fight against financial crime. Produced in partnership with The Payments Association, this episode explores how organisations are balancing innovation with security as AI reshapes both fraud prevention and criminal activity. Featuring insights from: 1/ Paul Munson, Chief Compliance Officer and MLRO, Wallester UK 2/ Olivier Kamanda, Senior Product Manager, Google 3/ Leslie Boyce MSc, Cybercrime, Economic Crime Investigator 4/ Kathy Gormley, Head of Product, Resistant AI 5/ Andrei Skorobogatov, Director of Policy, Global Anti-Scam Alliance The conversations cover AI regulation, agentic commerce, consumer trust, real-time AML, synthetic identities and the growing importance of cross-sector data sharing in combating scams and fraud.

November 4, 202632 min

Show 334 - Beyond The Stage: Inside NRF Retail’s Big Show and the Future of Retail

The seventh episode in our Beyond the Stage series, where we speak to the people behind some of the biggest trade shows, expos and conferences in the world. Graham Barrett is joined by Jill Dvorak, Senior Vice President of Content at NRF, to go behind the scenes of NRF: Retail’s Big Show, the major retail industry event held every January in New York City. Bringing together around 41,000 attendees from across the global retail and technology industries, NRF has evolved into a showcase for the latest innovations shaping the future of retail. Jill shares how the event has grown and changed over the years, how the team builds a programme featuring hundreds of speakers and sessions, and what it takes to deliver an event of this scale. From the growing role of AI in retail and the practical applications transforming businesses, to speaker selection, audience engagement and the year-round planning process, this conversation offers an insider’s perspective on what makes NRF Retail’s Big Show such an important fixture in the global retail calendar. With a look at how technology is changing the event experience, while face-to-face connections remain at its heart, Jill also explores what the future holds for retail conferences and live events.

November 2, 202647 min

Show 333 - Charity Spotlight: Amplifying Youth Voices Through the Power of Audio

In this special Charity Spotlight episode, Freya Cooper is joined by Alex Owens, Founder of Be Loud Studios, Aly Curro from the W.K. Kellogg Foundation, and Kim Nguyen, a young participant whose life has been transformed through the organisation’s work. Together, they explore how youth-led storytelling can create meaningful dialogue, challenge assumptions, and give young people a stronger voice in shaping their communities. From its beginnings with a single student and a microphone, Be Loud has grown into a thriving non-profit that now works with more than a thousand young people each year. Alex shares why audio storytelling and podcasting have become such powerful tools for self-expression, while Aly explains how the foundation’s partnership with Be Loud is helping to shift narratives, strengthen communities, and place young people at the centre of important conversations. The episode also shines a spotlight on Kim’s personal journey, from arriving sceptical and unsure of the value of her own voice, to becoming a confident advocate, mentor and storyteller. Through projects exploring topics such as Hurricane Katrina, artificial intelligence, misinformation and digital wellbeing, the conversation reveals how curiosity, collaboration and authentic human connection can empower the next generation of leaders. With inspiring stories, practical insights and a compelling case for listening more closely to young people, this episode is essential listening for anyone interested in education, community impact, youth development, and the future of storytelling.

October 23, 202642 min

Show 332 - Celebrating Excellence in Payments: Insights from the Pay360 Award Winners

The c-suite podcast is proud to be the official podcast partner of the Pay360 Awards which is celebrating its 20th year. More than 950 leaders from over 300 organisations came together at Grosvenor House Hotel, London, to celebrate 20 years of The PAY360 Awards. We caught up with a selection of this year's winners to explore the innovations, partnerships and ideas that earned recognition from one of the payments industry's most respected awards programmes. Host Graham Barrett speaks with: Samuel Flynn, CEO & Co-Founder, HandsIn Janet Johnston, CEO, Paynetics UK Peter Griffin, Co-Founder & Chief Growth Officer, Aviel Stephen Bowe, Chief Product Officer, Paymentology Aga Prawda, Senior Product Manager, Yapily Alex Forsyth-Thompson, Founder & CEO, Float Justin Fraser, Chief Revenue Officer, Yaspa The conversations reveal a common theme running through this year's winners: solving real customer problems through innovation. Whether it's improving the airline passenger experience, fighting scams with AI, unlocking the value of open banking data, rethinking consumer payments or helping businesses make faster, smarter decisions, these organisations are demonstrating how technology can deliver meaningful outcomes when paired with a clear purpose and strong execution. They also reflect on what industry recognition means to their teams, partners and future growth plans.

October 20, 202647 min

Show 331 - Sibos 2026 Part 6: Convergence, Connectivity & Interoperability

As digital assets, payment networks and emerging technologies continue to evolve, the focus is shifting towards greater connectivity, interoperability and the infrastructure needed to support a more seamless financial ecosystem. Recorded live at Sibos 2026 on LSEG Risk Intelligence's booth, this episode explores how financial institutions are working together to connect traditional and emerging forms of money while building the foundations for the next generation of financial services. Host Graham Barrett speaks with the following industry leaders: Simon Eacott, Head of Payments, NatWest Garima Chaudhary, SVP Product, ThetaRay Ben Isaacson, SVP Product Strategy, The Clearing House Colin Cunningham, Head of Tokenization, Chainlink Labs Kausick Saha, Chief Risk Officer, The Clearing Corporation of India Dan Scarfe, CEO and Co-Founder, XRAI As tokenised deposits, stablecoins, instant payments and emerging AI applications continue to mature, the challenge is no longer simply innovation, but ensuring these technologies can work together securely and at scale. Our guests explore the opportunities and risks that come with a more connected financial ecosystem, and why interoperability, collaboration and strong foundations will be critical to its success.

October 15, 202641 min

Show 330 - Sibos 2026 Part 5: From Innovation to Implementation

From AI adoption and tokenisation to sustainable finance and platform modernisation, financial institutions are increasingly focused on turning innovation into measurable outcomes. Recorded live on Kyndry's booth at Sibos Miami 2026, this episode explores how organisations can build the capabilities, skills and operating models needed to move from experimentation to implementation. Host Graham Barrett speaks with the following industry leaders: Diana Wolfe, VP, Head of AI Research and Strategy, Kyndryl Lee McNabb, Head of Digital Assets, NatWest Group Tyler Derr, CTO, Broadridge André Rezende, Corporate CTO, Credicorp Sophie Marnhier-Foy, VP Product Strategy, Nasdaq John Uhren, Global Head, Sustainable Finance, BMO From building AI-ready organisations and redesigning workforce skills to scaling tokenised assets, modernising financial infrastructure and financing climate resilience, our guests discuss what it takes to transform emerging technologies and ideas into practical, scalable outcomes that deliver long-term value.

October 13, 202639 min

Show 329 - Sibos 2026 Part 4: Banking Transformation, Trust & Interoperability

Banking transformation, customer expectations and interoperability were recurring themes at Sibos Miami 2026. Recorded from Kyndryl's booth, this episode brings together industry leaders to explore how financial institutions are adapting to a more connected and always-on world. Host Graham Barrett speaks with the following industry leaders: Ramgopal Natarajan, SVP, US Banking Leader, Kyndryl Dirk Bullmann, Managing Director, Public Policy, Strategy and Innovation, CLS Jonathan Adams, Executive, Enterprise Payments & Digital Assets, National Australia Bank Carmela Gomez Castelao, Head of Global Open Banking Program, BBVA Stuart Bailey, Head of Payments Industry and Regulation, Lloyds Banking Group Sarah Gosler, Managing Director, Head of Cyber Resiliency & Human Defense, Wells Fargo From modernising banking infrastructure and delivering always-on cross-border payments to embedded treasury, cyber resilience and the future of digital assets, our guests discuss how financial institutions can adapt to changing customer expectations while building the trusted, interoperable foundations needed for the next generation of financial services.

October 12, 202648 min

Show 328: Sibos 2026 Part 3: AI Governance, Resilience & Human Judgement

Recorded live at Sibos 2026 and produced in partnership with LSEG Risk Intelligence, this episode explores how financial institutions can harness AI to improve decision-making while maintaining the governance, resilience and human judgement needed to navigate an increasingly complex risk landscape. Host Graham Barrett speaks with industry leaders including: Bill Borden, Corporate Vice President, Worldwide Financial Services, Microsoft Vick Panwar, Head of Market Development, Agentic AI in Fraud, Financial Crimes and Banking, AWS Dalit Amitai, Head of Product, Risk Solutions, Bottomline Clair Mills, Executive Director, Banking and Payment Operations, Bank of England Nishanth Nottath, Group Head of Financial Crime Compliance, Emirates NBD From AI governance and explainability to operational resilience, financial crime prevention and the future of agentic systems, our guests discuss how organisations can make faster, better decisions while preserving trust, strengthening compliance and ensuring human judgement remains at the heart of critical business outcomes.