The BHPH Morning Show

Hosted by Jim & Michelle Rhoads

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491

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Jul 2026

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September 4, 202642 min

V8 Dealer Group Study of the 24-Mo Mark: What We Know So Far About BHPH

We've examined it from Day 1. Based on a 6-month history, how do our BHPH and LHPH portfolios project to convert over the next 24 months? We were purposeful in selecting that future point in time. Now, with recent vintage studies, the dealers' actual portfolio that remains active past 2 years is sobering for many. The study continues. Join todays LIVE broadcast at 11:15 EST to see some eye-opening, maybe even model-shifting numbers. Jim will explain why this information matters for Buy Here Pay Here and Lease Here Pay Here dealers more than ever. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

August 28, 202632 min

All Dealers, One Data Bridge Onto Shared Ground

Following up on this week's reminder that data integrity isn't going anywhere, today we get specific. White Hat Way is opening up Phase 1 of our Data Mapping Tree — the canonical framework that shows exactly how every DMS provider's export labels line up (or don't) with the numbers dealers actually need to trust. This isn't a call-out. It's a call-in. Jim & Michelle lay out the case for why DMS providers — the ones already closest to the data — are in the best position to help close the gap between what dealers report and what's actually true. When providers map their exports to a shared standard, dealers stop fighting fragmented numbers and start operating on solid ground. One bridge. Built by the people who can build it. Used by every dealer who needs it. Today's challenge: if you're a DMS provider, take a look at where your exports stand — and consider what it would take to build toward the same standard as everyone else in the industry. If you're a dealer, ask your provider where they stand on this. 🎙️ Tune in for a hard-hitting, hopeful conversation about what it actually takes to build something dealers and their providers can stand on — together. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

July 21, 202620 min

"Suitcasing" Controversy: Why It Matters and To Whom

We found ourselves in the crosshairs of someone's controversy in the BHPH/LHPH vendor world about "suitcasing" — the practice of pitching business at industry events without paying for a booth (not our situation). It's easy to write this off as vendor drama that doesn't touch you as a dealer. It's actually part of a much bigger conversation. Every accusation like this is really a question about whose interests are being served. Jim and Michelle Rhoads break down what's actually at stake for dealers when vendors jockey for exclusivity instead of collaborate — and why White Hat Way has built its entire model around working with other partners in the space, not against them, because that's what actually serves dealers. If you've ever wondered why some vendors seem territorial about "their" events, "their" data, or "their" dealers — and what that territorial instinct costs you as the dealer trying to run a better business — this episode is for you. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

July 18, 202631 min

The Trust Layer for Deep Data: White Hat Way's Latest Move

Announcement: White Hat Way Partners with LendRisk Analytics White Hat Way just extended its trust-first mission into a new layer of the industry: deep data analytics. In this episode, Jim Rhoads breaks down WHW's mission-driven collaboration with LendRisk Analytics — a partnership to co-develop a published data-translation map that helps BHPH/LHPH dealers, vendors, and lenders finally speak the same language around risk and analytics. We cover why "translatable, transparent, and trustworthy" data matters now, what V8 Dealer Group members and DMS providers stand to gain, and why every vendor in the space is being invited to build alongside it. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

July 12, 202646 min

Sunday: Sermon on the BHPH Intangibles

Every dealer's got a spreadsheet full of straight lines — KPIs, ratios, reports that tell you exactly where you stand. But there's a whole other side of the business that refuses to sit in a column: trust, culture, the way your customers actually feel about walking through your door. We call those the squiggly lines. This Sunday, Jim and Michelle grab the metaphorical pulpit (relax, no collection plate) to preach a little gospel on the stuff that doesn't show up on a report card but shapes whether your dealership thrives or just survives. Expect a genuine case for why the intangibles deserve as much attention as the numbers. No sermon notes required. Just bring an open mind and maybe a cup of coffee. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

July 5, 202629 min

Reminder: BHPH Data Integrity Will Still Matter Tomorrow

Software changes. Dealers' practices may change. But here's what doesn't change unless we work together to fix it: data will remain unclean with gaps and limited reliability. On today's show, Jim & Michelle Rhoads make the case that data integrity isn't a nice-to-have — it's the foundation everything else in this business stands on. DMS providers, lenders, capital partners, coaches, reinsurance companies — every single one of them is only as good as the numbers feeding them. Get the data wrong, and you're optimizing on sand. Jim shares a real, anonymized story from the V8 Dealer Group community: a portfolio that is challenging to reconcile and a dealer who may lose V8 access as a result - frustrating for all involved. It won't be the last dealer to face this scenario. This episode is White Hat Way's call to leadership — for dealers to own their data, for the industry to stop treating "clean numbers" as optional, and for everyone building the future of BHPH to plant that flag now. Because the dealers who get this right today are the ones who'll still be standing — and accessing more affordable capital — tomorrow. DMS cooperation is crucial. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

June 26, 202623 min

Deal Structure on Trial: AI Made the Case, V8 Members Rendered Verdict 📱

AI flagged a deal structure problem. A room full of experienced BHPH dealers confirmed it. And one member changed a pricing approach they'd held onto for years — maybe their whole career. In this episode of the BHPH Morning Show, Jim & Michelle Rhoads take you inside a real V8 Dealer Group conversation where AI-powered report card analysis sparked one of the most impactful peer discussions we've seen. You'll hear how the data started it, how the group deepened it, and why the story doesn't end here — we're tracking the outcome together. If you want to see what AI actually looks like inside a dealer coaching group, this is the episode. 🔔 Subscribe so you don't miss the follow-up. 📅 Live Friday at 11:45 EDT Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

June 12, 202646 min

The Fed Went Digging: What Washington Just Learned About the BHPH Business

The Federal Reserve doesn't study industries without a reason — and in May 2026, they published a deep-dive report on the Buy Here Pay Here sector that every independent dealer needs to read. Five Fed economists spent months analyzing real loan data, bank records, and portfolio performance metrics to answer one question: what exactly is the BHPH business model, and what risks does it carry for the broader financial system? What they found will surprise you ... in both directions. Yes, the scrutiny is real. The Tricolor collapse put Washington on notice, and the banking community is now looking at every BHPH operator differently because of one bad actor. Capital is being repriced. Risk ratings are shifting. The regulatory environment is changing in ways that aren't always visible from the lot. But the Fed's data also tells a story the industry rarely gets credit for. BHPH loan balances have grown 214% since 2018. Dealers have been quietly moving toward less risky borrower segments for years. And the integrated dealer-financier model — done right — is one of the most effective tools in the market for serving customers traditional lenders won't touch. Today, Jim and Michelle Rhoads breaks down the full Fed report through the White Hat Way lens: what it means for your capital access, your collections strategy, your customer relationships, and your long-term viability as an operator. If you want to understand the environment you're actually operating in right now, this is the episode. 🔗 Full Fed Report: https://www.federalreserve.gov/econres/notes/feds-notes/subprime-auto-lending-trends-in-buy-here-pay-here-auto-lending-20260508.html BHPH Morning Show | White Hat Way | whitehatway.com Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

June 5, 202622 min

"Ready to Trade, Mr. Customer?" One Advantage of Lease Here Pay Here

Every dealer wants repeat business. But in the Buy Here Pay Here world, getting a customer back in the door for their next car is more art than science — and more hope than system. You finish financing their car, they make payments for a few years, and then... what? You cross your fingers and wait to see if they come back. Lease Here Pay Here changes that equation entirely. When a customer drives off in a leased vehicle, the end of the road is already built into the deal. You know when the term ends. You know what the car is expected to be worth. You know when they're coming back — because the lease brings them back. That's not a repeat customer strategy. That's a repeat customer machine. In today's Morning Show, we're talking about one of the most compelling advantages LHPH has over traditional BHPH financing: the built-in trade cycle. We'll explore what it looks like when a dealer can plan their next deal before the current one is done — and what that means for customer retention, inventory flow, and the long-term value of every relationship on your books. Whether you're already operating an LHPH program or you're still on the BHPH side of the fence watching this model grow, this episode is going to paint a picture of what's possible when you stop waiting on customers to come back — and start building the road that brings them home. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

May 29, 202651 min

BHPH Economic News According to Claude AI

The economy looks fine — unless you're in it. In today's episode, Jim and Michelle break down the biggest headlines shaking the BHPH world right now, with a little help from AI. From the billion-dollar fraud collapse to a 32-year delinquency record, there's a lot your dashboard isn't telling you — and a lot your competitors aren't paying attention to yet. We share the latest on the Tricolor Holdings implosion — how a vertically integrated BHPH giant allegedly double-pledged $800 million in collateral, took a big chunk out of JPMorgan and Fifth Third Bank in the process , and ended with federal fraud indictments. Then we unpack what the big delinquency data actually says about your customers right now: subprime 60-day past-dues just hit their highest level since 1994, and the K-shaped economy explains exactly why — and how that influences today's best practices in BHPH underwriting and collections. We also look at the regulatory wildcard in the room and how tariffs are likely impacting the auction lanes. If you want to know what's happening in the world your customers are living in, this is the episode. Find the BHPH Morning Show on Video (Live or Archived) Find the BHPH Morning Show LIVE on YouTube , LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.