Talent Hub Talk

Hosted by Ben Duncombe: Salesforce, Sales Force, CRM, Data

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Episodes

100

Latest episode

May 2026

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About the show

Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.

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60 recent

May 12, 2026Episode 27234 min

Salesforce architecture best practice in large data environments and the impact of Agentic AI and Agentforce with Marcelo Marsson

In this week's episode of the Talent Hub Talk podcast, we’re joined by Marcelo Marsson. Marcelo is currently the Head of the Salesforce practice at Flight Centre. We explore the roles that he has held leading up to this point, get an understanding of what a Head of Salesforce does in a huge Salesforce environment, discuss architecture best practices, Agentic AI and Agentforce, Salesforce-hosted MCP servers, Headless Slack, and more. Make sure you’re following Marcelo here: https://www.linkedin.com/in/marsson/ You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

April 27, 2026Episode 27131 min

Mastering Agentforce and the power of content creation in the Salesforce ecosystem with Timo Kovala

In this week's episode of the Talent Hub Talk podcast, we’re joined by Timo Kovala, Lead Architect for Marketing and AI for Capgemini in the Nordics and the author of A Complete Guide to Agentforce. We discussed Timo's background and journey to Architect, as well as his approach to creating and sharing content on mediums like Salesforce Ben. Then we delve into Data Cloud, Agentforce, and writing A Complete Guide to Agentforce as well as discuss how he's feeling about the Salesforce market now, and the future direction Make sure you’re following Tim here: https://www.linkedin.com/in/timokovala/ You can order A Complete Guide to Agentforce here: https://www.amazon.co.uk/dp/B0G8F7H3PN You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

April 14, 2026Episode 2702 min

Analysis of the ANZ Salesforce Market in Q1 2026

In today’s episode, Ben summarises the first quarter of 2026, the pace of market activity, and how many people changed roles in the last few months. He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into the second quarter of the year. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

February 10, 2026Episode 26945 min

Salesforce in large-scale enterprise environments and leadership insights with Aiden Fernandez

In this week's episode of the Talent Hub Talk podcast, we’re joined by Aiden Fernandez, and he shares his journey through the Salesforce ecosystem, discussing his early career, leadership philosophy, and the importance of team dynamics. He emphasises the need for authentic engagement with stakeholders, the challenges of hiring in a competitive market, and the critical role of AI in enhancing business operations. Aiden also reflects on the importance of validating ROI post-implementation and the necessity of building high-performing teams that are motivated and aligned with organisational values. Make sure you’re following Aiden on his LinkedIn account! You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X@ https://twitter.com/TalentHubGlobal We hope you enjoy the episode! x

January 27, 2026Episode 2682 min

Analysis of the ANZ Salesforce Market in Q4 2025

In today’s episode, Ben summarises the final quarter of 2025, the pace of market activity and what the year as a whole looked like. He discusses Salesforce job application numbers, which technologies people should be upskilling in, and what market sentiment looks like as we head into 2026. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

January 13, 2026Episode 26738 min

The evolution of the Salesforce Partner landscape and thoughts on moving into the AI era with Bijal Solanki

In this week's episode of the Talent Hub Talk podcast, we’re joined by Bijal Solanki, co-founder and Managing Director of Cloud Alliances Group. In this conversation, Bijal Solanki shares his extensive journey in the Salesforce ecosystem, detailing his transition from a commercial AE to a pivotal role in alliances. He discusses the evolution of Salesforce's partner dynamics, emphasising the importance of industry specialisation and the integration of AI in enhancing productivity. Bijal also outlines effective go-to-market strategies for partners and reflects on the future of the partner ecosystem amidst changing market conditions. Make sure you’re following Bijal here: https://www.linkedin.com/in/bijal-solanki/ You can contact him here: bijal@cloudalliances.com You can learn more about Cloud Alliances Group here: https://www.linkedin.com/company/cloud-alliances-group/ https://www.cloudalliances.com/ You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

November 11, 2025Episode 26640 min

From co-founding a Salesforce consulting practice which was acquired, to building a Salesforce product business with James Keaney

In this week's episode of the Talent Hub Talk podcast, we’re joined by James Keaney, co-founder of Day One Software. James has a pretty unique background in the Salesforce ecosystem, having worked for a customer in consulting, co-founding a Salesforce consulting business, which was acquired, and now building a Salesforce product business. Through the episode, we discuss his journey, lessons learned along the way, and also touch on AI and how he is using it to build his current business. Make sure you’re following James here: https://www.linkedin.com/in/jkeaney/ james.keaney@dayone.software You can learn more about Day One here: https://www.linkedin.com/company/day-one-software-australia/ You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

October 21, 2025Episode 2653 min

Analysis of the ANZ Salesforce Market in Q3 2025

In today’s episode, Ben summarises the third quarter of 2025, the pace of market activity and where we're making most of our placements. He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q4. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

September 16, 2025Episode 26419 min

Navigating Salesforce security in the age of AI with Doug Merrett

In this week’s episode of Talent Hub Talk we catch up with Doug Merrett from Platinum7, following our last podcast episode with him 4 years ago. As a Salesforce security specialist, Doug shares some insight on recent Salesforce security challenges, security in the age of AI, and what tools and procedures he is recommending to his clients. You can follow Doug here: https://www.linkedin.com/in/dougmerrett/ Follow Platinum 7 here: https://www.linkedin.com/company/platinum7/ You can find out more about Platinum 7 here: https://www.platinum7.com.au/ You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

August 26, 2025Episode 26352 min

Building a product on Salesforce within a niche industry with Greg Jarrett

In this week’s episode of Talent Hub Talk, we catch up with Greg Jarrett, Founder of STACK.aero, which is a business operations technology, custom-built for Brokers and Charter Sales teams within the aviation industry, utilising the Salesforce platform. Greg shares his journey from an early career outside of tech to becoming the Founder of an aviation-focused technology business. He reflects on the moment he spotted a gap in the market, the leap into entrepreneurship, and the unique challenges of building a product as a non-technical founder. Greg discusses how he navigated early decisions about product development, why he chose Salesforce as the foundation for his solution, and the steps he took to go from zero coding skills to building his own product. He also opens up about how his relationship with Salesforce has evolved, the technical and non-technical hurdles faced along the way, and the realities of scaling a company in a niche market. We explore Greg’s perspective on the AI revolution and how he’s preparing his business for the next wave of innovation. Finally, he shares his vision for the future, including how building a product on Salesforce differs from developing for end-users or delivering consultancy work. You can follow Greg here: https://www.linkedin.com/in/gregstackaero/ You can find out more about Stack.aero here: https://www.stack.aero/ You ca find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram@ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!