Talent Experience Live

Hosted by Phenom

Business TechnologyExplicit

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Episodes

153

Latest episode

Jun 2026

Language

EN-US

About the show

Join us for a weekly HR podcast covering the latest in talent experience management. We'll be talking with talent marketers, recruiters, managers, and HR professionals who are crafting remarkable experiences at every stage in the end-to-end talent journey. The Talent Experience Show is proudly produced by the team at Phenom.

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60 recent

June 12, 202627 min

$200 Billion on the Line: How AI Agents Are Helping Pharma

Episode Notes **More than $200 billion in pharma revenue is at risk from patent expirations through 2030, and TA teams are caught in the middle. Reducing legacy field forces, staffing specialty launches, and opening reshored plants often happen at the same time, on systems that weren't built for any of it. In this episode of Talent Experience Live, we break down three of the highest-pressure hiring scenarios in pharma right now and show exactly which AI agents are helping TA teams run them in parallel — without burning out their recruiters or cutting corners on compliance.**

June 1, 202643 min

Who's Really in Your Pipeline? Fighting the Fraud Epidemic in Hiring

Episode Notes Between 2025 and 2026, identity fraud detection jumped from a non-issue to a top-five priority for CHROs — a signal that hiring risk has changed in ways most organizations aren't prepared for. In this episode of Talent Experience Live, Amit Fernandes from Checkr, Inc. breaks down the three core types of hiring fraud: interview fraud, identity-related fraud, and candidate misrepresentation, and why siloed hiring systems are making each one harder to catch. With nearly 70% of HR leaders lacking confidence in preventing fraud, this conversation covers what it takes to build a hiring process where trust is designed in, not assumed.

May 21, 202632 min

Metrics That Matter: The New Language of Recruitment Marketing

Episode Notes Measuring the impact of recruitment marketing has never been more complex or more consequential. In this episode of Talent Experience Live, Grant Smith, Global Recruitment Marketing Specialist at TD SYNNEX, breaks down the metrics that actually matter: from the numbers talent marketers track daily to the ROI story executives need to see. We also dig into what it takes to connect marketing activity to hire quality, enter new markets without an established brand footprint, and meet the personalization bar candidates expect today — including where most teams fall short.

May 14, 2026Episode 2726 min

S233E27 - From Experimentation to Execution: SASR’s AI Maturity Journey

Episode Notes AI adoption in talent acquisition is easy to talk about. True AI maturity is something else entirely. In this episode of Talent Experience Live, SASR Workforce Solutions joins us to unpack their evolution from early automation to a more advanced, applied AI strategy that’s driving measurable hiring outcomes and elevating the candidate experience. Bradley Cooper, Jason Effinger, and Brendan Easlick share what sparked the shift, the inflection points that accelerated progress, and how they turned experimentation into scalable impact. Now pushing into voice agents and deeper AI integration, SASR is focused on scaling intelligently, aligning stakeholders, and ensuring recruiter buy-in every step of the way. We explore how they’re measuring success, overcoming internal resistance, and building a culture that sees AI as an amplifier, not a threat. If you’re looking to move beyond surface-level AI adoption and toward real organizational maturity, this conversation offers a practical blueprint for what it takes to get there.

April 16, 2026Episode 2636 min

S233E26 - The Six Levels of Intelligence and Automation - Part 6

Episode Notes ** On this episode of Talent Experience Live, we close out the 6 Levels of Intelligence & Automation series with the most advanced stage: Level 5, Fully-Integrated Automation and Fully-Integrated Intelligence. At Level 5, AI is no longer a feature layered onto HR processes. It's the infrastructure those processes run on. Autonomous intelligence operates across the entire talent lifecycle, adapting continuously and driving outcomes without constant human direction. You're here if end-to-end workflows run agent-driven, with humans setting strategy rather than managing steps. **

April 9, 2026Episode 2543 min

S233E25 - Stop Submitting Tickets: The Case for HR Self-Service Infrastructure

Episode Notes Notes go here ** On this episode of Talent Experience Live, we get into a gap that's hard to ignore: 61% of HR leaders are deep into generative AI rollouts, yet 88% say they haven't seen real business value. The answer isn't more AI — it's self-service. When HR ops teams can't configure, test, or move without filing an IT ticket, no amount of technology closes the distance between investment and impact. We cover what that dependency actually costs, what real self-service infrastructure looks like, why IT leaders should want to hand over the keys, and what Fosway's 2025 research signals about the self-service moment for HR. **

March 27, 2026Episode 2431 min

S233E24 - The Six Levels of Intelligence and Automation - Part 5

Episode Notes At Level 4, automation manages the majority of workflows and intelligence actively supports decision-making at scale. AI agents work alongside teams with speed, precision, and contextual awareness. This episode is part of a 6-part series exploring what mature, applied AI looks like in practice. This episode explores Level 4: High Automation and High Intelligence. You’re likely here if AI handles most execution while humans focus on strategy, oversight, and continuous improvement. What We Cover in This Episode: How High Automation changes operating models What High Intelligence enables beyond recommendations. The rise of agent-based workflows How skills, signals, and context drive smarter decisions Why governance and explainability become non-negotiable How organizations measure success differently at this level The cultural shift required to trust AI at scale What separates Level 4 leaders from early adopters If AI feels embedded rather than bolted on, you’re here.

March 27, 2026Episode 2324 min

S233E23 - HR Reimagined: Insights from Deloitte on the Agentic AI Era

Episode Notes In this episode of Talent Experience Live (TXL), Devin Foster sits down with Kyle Forrest, Future of HR Leader at Deloitte, to explore how artificial intelligence is redefining the role of HR. As agentic AI begins planning, orchestrating, and executing workflows, HR teams are facing a pivotal moment: remain focused on traditional operations or evolve into architects of the future workforce. The conversation explores how HR leaders can shift from supporting the business to actively shaping how work gets done across the enterprise. The discussion also unpacks what an AI-enabled HR function looks like in practice, from AI-assisted and AI-powered work to the emerging role of HR as workforce solution architects. Kyle shares insights from their research on AI maturity in HR, the barriers organizations face when scaling AI, and how HR teams can reinvest newly freed capacity into higher-value strategic work. For HR leaders navigating rapid technological change, this episode offers practical perspective on how to rethink HR’s role and lead organizations into the next era of work.

March 5, 2026Episode 2248 min

S233E22 - Countdown to IAMPHENOM

Episode Notes IAMPHENOM is almost here, and this episode of Talent Experience Live sets the stage for what's ahead in Philadelphia! Building on two recent episodes — one focused on how to make the most of your conference experience and another taking listeners on a tour of the city itself — this episode brings it all together with a final look at what to expect from one of HR's most anticipated events of the year. From navigating 100+ breakout sessions to connecting with peers tackling similar talent challenges, IAMPHENOM is designed for HR professionals who want to turn AI and automation insights into real action. Whether you're planning your agenda, scoping out customer-led presentations, or looking forward to the Rocky Run, this episode will help you arrive ready.

February 26, 2026Episode 2144 min

S233E21 - The Six Levels of Intelligence and Automation - Part 4

Episode Notes On this episode of Talent Experience Live, we continue the 6 Levels of Intelligence & Automation series by unpacking Level 3: Conditional Automation and Conditional Intelligence. At Level 3, things start to feel different. Automation handles most of the work within defined boundaries. Intelligence adapts based on context. Humans step in primarily for exceptions. For the first time, scale feels achievable. You're likely here if your systems can operate autonomously under clear guardrails, but still rely on human intervention when edge cases arise. What We Cover in This Episode:What “conditional” really means in automation and intelligence How exception-based oversight changes team capacity Where intelligence begins shaping outcomes, not just workflow steps Why trust and governance become critical at this stage The risks and weaknesses Level 3 exposes in data and design

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