Straight Talk – an ISSA Podcast

Hosted by ISSA

Business News

Website RSS feed

Episodes

525

Latest episode

Aug 2026

Language

EN-US

About the show

Straight Talk, an ISSA podcast, presents a curated playlist of the hottest topics facing the cleaning industry today—from health and safety to infection prevention to innovative products to business development and much more. ISSA, the worldwide cleaning association, brings together the top experts and decision makers give our listeners and members the most up-to-date information for their businesses.

Listen to episodes

60 recent

August 14, 202627 min

Integrity Commercial Products: A Company Betting on Innovation and Durability Over Commodity

What does it take to launch a manufacturing company in today's commercial cleaning industry?

August 5, 202618 min

The Business of Sustainability on Stage at ISSA Show

Sustainability is no longer limited to environmental responsibility. For today’s professional cleaning organizations, it is increasingly connected to efficiency, customer value, risk management, regulatory readiness, and long-term business resilience.

August 3, 202618 min

From Industry Marketing Leader to ISSA Executive: Laura Craven's Vision for Members

Laura Craven joins ISSA as Vice President of Marketing and Communications, bringing years of industry leadership and a passion for building strong member relationships.

July 28, 202625 min

How Bedside Manner Can Become Restoration's Competitive Advantage

Insurance has always been about managing risk, but many restoration professionals believe the claims process has become increasingly difficult to navigate.

July 28, 202633 min

Inside RIA's Fight for Restoration Recognition

For decades, the restoration industry has played a critical role in helping property owners recover from water damage, fire losses, mold contamination, storm events, and other disasters. Yet despite its specialized expertise, restoration has never had its own dedicated federal industry classification. That may soon change.

July 23, 202614 min

The New Rules of Winning Customers in an AI-Driven World

Artificial intelligence isn't just changing how service companies operate. It's changing how customers buy. Companies that rely on outdated sales tactics or slow follow-up may lose business before they even know they were being considered.

July 23, 202610 min

Growing Faster but Making Less? Here’s Why

Growth is exciting. More customers, more employees, more trucks on the road all look like success. But behind that growth, many building service contractors are discovering a harder truth: revenue doesn't automatically translate into profit.

July 22, 202612 min

The Industry We Are Becoming

As ISSA President, Laurie Sewell has had the opportunity to connect with professionals from every corner of the cleaning and facility solutions industry.

July 22, 202619 min

Your Employees Are Using AI. But Are They Still Thinking?

AI is transforming the workplace, but is it also changing the way employees think?

July 22, 202616 min

Meet the Youngest-Ever Female IICRC Certified Restoration Technician

At just 12 years old, Olivia Haynes accomplished something few people in the restoration industry can claim: She has earned dual IICRC certifications in Water Damage Restoration (WRT) and Applied Structural Drying (ASD).