Episodes
29
Latest episode
Jan 2025
Language
EN
We tap into the wisdom of Leaders in Hospitality, Culture Building and Training to help you build culture and deliver results-driven training in your brand.
Every New Hire gets 'oriented' either haphazardly, intentionally, or in a dynamic and impactful way. In this episode we unpack how we've helped hospitality and retail brands do it in a dynamic way.
Hear from Sr. Training Manager Chris Rodriguez on how TopGolf invested in their leadership development programs, building 4 programs in 6 months.
In this conversation with Nick Lawrence, VP of HR for Chic-fil-a, we dive in to the secret behind their famous Guest Experience, the power of 1 on 1's, and even how Nick has used AI to help his team better understand his leadership style.
In our roles at our previous corporate job, we launched a podcast to help solve a communications problem. Our multi-unit Leaders were always on the go and were disconnected from initiatives and happening in our corporate office. We wanted to meet them where they were and provide a predictable form of communication. In this episode Matt breaks down how they did this during his time at Chipotle.
TJ Schier, is a leading brand builder, operator and culture creator primarily in the competitive socializing, family entertainment and hospitality franchising space. TJ breaks down his new venture as well as giving insight into his experience of inspiring people with a vision and mission in developing great teams.
In training employees have you ever wondered if you're training the right thing? Or maybe feel you're training too many things? Sam breaks down his process of how to determine exactly what to train and how much for a role, station, or task. Essential listening for anyone who trains employees. ---------------------------------------- At Training Simplified, we turn complex training needs into engaging, memorable experiences that help your organization thrive. With deep expertise in scaling culture and crafting compelling stories, we offer ready-made and custom training solutions focused on both the employee and guest experience. Our approach — “edutainment” — makes learning fun, impactful, and effective, ensuring your team not only learns but lives your values every day. Founded by former Chipotle executives with unmatched experience in scaling culture and crafting stories that resonate, Training Simplified is a new approach to training. We make it simple, impactful, and, most importantly, enjoyable. https://www.trainingsimplified.com
"What's Chic-Fil-A, Starbucks, and Panera doing to hire candidates?" we were asked. We didn't know. So we went there, asked for jobs, and secretly filmed it. Here's how that experience shaped Candidate Hiring Training that we introduced at a Manager Conference.
As trainers in Hospitality we are constantly looking for the best way to each people to "go fast." Speed of service, flow, throughput, quick service, get 'em through the line....whatever you call it -the fact is if you train people on the basics and the mechanics of going fast you will see results. We've spent years refining how to best teach people how to go fast in fast food and QSR's and we think thethe latest iteration of our digital Flow training is the best. In this episode we break down how it works and what it looks like.
In this episode we pose the question "how does an employee learn?" - seemingly simple but full of a rich history in training methodology. We break down the basic steps of effective training and hear how it hasn't changed much since post-word war two america :)
In this episode of the Training Simplified Podcast, we respond to a comment we got on one of your videos. But it's more about posing the question "How do you make someone give a sh*t?" We've all seen it - people don't care about your training. Maybe you've been there too. How do we respond as people who develop and/or administer training content?
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