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Shared Accounts with CU Times

Shared Accounts with CU Times

Hosted by CU Times

Episodes

90

Latest episode

Sep 2026

Language

EN

About the show

Shared Accounts With CU Times combines the personalities behind CU Times with pop culture and credit union issues into one podcast bag. It's our way of taking a break from the week with the people and industry we care about. Image Credit: Alex from the Rock/Adobe Stock; Chris Nicholls/TouchPoint Markets.

Listen to episodes

60 recent
October 12, 2026Episode 9153 min

Cathie Mahon on Frozen Funds, Unfinished Work

Inclusiv President/CEO Cathie Mahon discusses the ongoing grants lawsuit, uncertainty surrounding CDFI funding and what's ahead for community development credi t unions. Also, we put some wood paneling on the podcast studio walls and turn it into a rumpus room as Michael breaks out a parlor game, this one titled "Most Likely ".

September 21, 2026Episode 9052 min

The Digital Member Experience Master

Lumin Digital COO Lisa Daniels helps credit union leaders nail the digital banking experience that keeps members loyal, including during the critical days of a merger transition. Also, Michael once again spies on Natasha and Producer Zach under the pretenses of his game "Hey, Whatchu Been Googling?"

September 7, 2026Episode 891 hr 6 min

Simplifying the AI Agent Experience

Fiserv SVP Ahon Sarkar gets into the core system weeds as part of a lively discussion that covers the company's new agentOS system, member trust and the concept of AI consciousness . Also Michael puts Natasha and Producer Zach on the spot with his new game, "Hey, What Are the Last Three Things You've Googled?"

August 24, 2026Episode 8849 min

The Behind-the-Scenes Weapon Fighting for CU Leagues

One year into the launch of Fuel Solutions, which is essentially a CUSO for credit union leagues, Executive Director Stephen Nelson catches us up on the venture's evolution to date and future plans . Also, Michael plays a game of credit union over/under with Natasha and Producer Zach.

July 27, 2026Episode 8738 min

Velera Turning Credit Union Data Into Real-Time Action

Velera SVP Jeremiah Lotz says the company's new Atmos ecosystem aims to simplify analytics, improve member experiences and help credit union leaders make faster decisions. Also we're back to the 90's as Natasha regales Michael and Producer Zach with some of her favorite childhood parody humor.

July 13, 2026Episode 861 hr 1 min

Jeremy Empol Takes the Reins at California's Credit Unions & Nevada's Credit Unions

Jeremy Empol , who brings deep roots in advocacy and government affairs paired with a passion for the CU mission, discusses his return to the state associations and priorities for the months ahead. Also, Natasha breaks out her old teen magazines to get to the bottom of the important issues, namely, is Michael the life of the party? And are Producer Zach's BFFs bad news?

June 22, 2026Episode 8533 min

Credit Unions Must Rethink Their Value Prop

Raddon's Bill Handel says younger consumers are gravitating toward big banks and fintechs, while AI and operational efficiency will shape the future of credit unions. And following some moves and major life changes, Michael pauses to check in with Natasha and Producer Zach.

June 8, 2026Episode 8451 min

The CU Fraud Detective

Carrie Foran Sepulveda, VP of Fraud and Physical Security at Navy Federal, talks romance scams and other top fraud threats facing credit unions today. Also, Michael plays a game with Natasha and Producer Zach he invented based on things he's Googled on a plane, titled "Top Five What??!"

May 22, 2026Episode 8346 min

Q2: Fraud Controls Critical as Account Takeover Threats Evolve

We explore AI, member behavior monitoring, and the growing sophistication of digital fraud with Jeff Scott, VP of Fraud Intelligence at Q2. Also, Michael subjects Natasha and Producer Zach to a new game he invented, this one called "No Kidding?"

May 11, 2026Episode 8256 min

From Arizona Tech Leader to Oregon Credit Union CEO

2025 CU Times Luminaries finalist Bryce Mortensen, who took the helm at Oregonians CU earlier this year, takes us inside his journey of moving to a new CU, his first CEO role and a new state all at once . Also, in honor of Mother's Day, Michael plays trivia with Natasha and Producer Zach centered on famous pop culture Moms. And to a ll Moms out there, Happy Mother's Day!

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