Salon Rising

Hosted by Samara Scott-Hunter & Jen Veivers

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Jun 2026

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About the show

Introducing Salon Rising: The Podcast - your personal business BFF in the world of hair and beauty! Hosted by the incredible duo, Samara Scott-Hunter and Jen Veivers. This podcast brings real-talk and heart-to-heart conversations. It's your go-to space for navigating the wild journey of being a woman, a mother, and a business owner. And how to blend those all together. Join Samara and Jen as they spill the tea on their own business escapades. Share the highs, lows, and everything between. It's like catching up with your besties, swapping stories, and debriefing about the rollercoaster of business life. It's where authenticity meets entrepreneurship. Offering a raw and honest peek into the challenges and triumphs of badass women in the industry. Salon Rising is the safe, supportive space you've been craving. Whether you're a seasoned pro or starting your business adventure. Tune in for a dose of realness, laughter, and the camaraderie of women who've been there and get it. 💪💖 #SalonRisingPodcast #WomenInBusiness #RealTalk

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June 14, 202615 min

Mini Moment #24: The AI Hacks for Busy Salon Owners – with Renee from Salon Society

You already know AI can tidy up a caption. Most salon owners stop right there. Renee from Salon Society and Jen do not.In this Mini Moment the two of them fall down a happy little rabbit hole on all the other ways AI quietly takes the load off a busy owner. Not the marketing stuff. The day to day stuff that clogs up your head and steals your day off.Renee, who is in salon in Perth every week, shares the exact thing she did after a five hour client meeting. One voice note, dropped into Claude with a bit of context, came back as a full action list of who does what. If you want to go deeper on this kind of thing, Renee teaches the whole system in her online course, How to Market Your Beauty Business Online.Jen then talks through how she runs her admin days now, from sorting her inbox to building apprentice training plans, so the mental load stops living rent free in her head. This one is for anyone who has ever sat staring at a to do list with no idea where to start. Especially the neurodivergent owners, who Jen speaks to straight here. AI does not replace you. It just clears the path so you can actually get going.What we coverWhy AI is for so much more than checking your captionsTurning a long staff meeting into a clear action list in a minuteThe voice note habit that writes your client content for youGiving AI proper context so it sounds like you, not genericUsing AI to sort and triage your inbox on admin daysBuilding apprentice training plans that are easy to actually followAI as a way past analysis paralysis and the never ending listWhy it buys back time without ever doing the work for youDip your toe in. The water is warm, and your next day off will thank you.FAQsHow can salon owners use AI for more than writing captions? AI can turn a long staff meeting into a clear action list, sort your inbox, and build training plans for your apprentices. The trick is giving it context about your salon so the output sounds like you, not generic.How do you use a voice note to create salon content with AI? Record a quick voice note about a client's consultation on your phone, then drop the transcription into a tool like Claude or ChatGPT. Ask it to write the caption as a story about that client, and you get content in your own voice in seconds.Does using AI mean it replaces the salon owner? No. AI does not do the work or send your emails for you. It speeds up the planning and thinking you already do, so you take actionMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely

June 7, 202648 min

The Client Landscape Has Changed And No One Is Talking About It – With Rach From Halo Hair and Beauty

You know the feeling. You post the last minute cancellation, the one that used to fill within the hour, and now it just sits there. The Monday DMs that used to be mental are quiet. The new client requests that used to roll in are a trickle. You are not imagining it, and you are not doing anything wrong.In this episode, Sam and Jen are joined by one of Sam's dearest friends and the final piece of her rat pack, Rach from Halo Hair and Beauty in Tweed. Fourteen years a salon owner, six years an educator, and refreshingly honest about what has actually shifted in this industry. Rach and the girls get into the thing most owners are quietly worried about and almost no one is saying out loud. The clients are not coming the way they used to, building a new column is harder than it has been in years, and the old playbook of post on Monday and fill by Friday does not work anymore.This is a real conversation about the new landscape of the Australian salon industry. Why younger clients are skipping colour altogether. Why the hate around pricing online misses what a haircut actually costs to deliver. Why a smaller team has quietly become the smarter, calmer, more profitable choice. And the slow shift that comes with time in the chair, when you stop chasing the bigger salon and start enjoying the one you already built.What we coverWhy building a new client column is so much harder than ten years agoThe new client landscape and why last minute spots no longer fill the way they didYounger clients going natural and skipping colour, and what that does to the booksThe online hate around salon pricing and the real cost behind a haircutWhy a smaller team often means better culture, less tax and more profitKnowing your numbers and team targets so you are not paying people to do nothingWhy going back to basics is the skill apprentices are missingChoosing to enjoy the salon you have built instead of always chasing moreSome weeks the most powerful thing you can do is jump in, do what you need, and jump back out.FAQsWhy is it harder to build a new client column now than it used to be? Demand has shifted, so the steady stream of new clients many salons relied on has slowed right down. More people are going natural or stretching out appointments, which means fewer new bookings and a slower build for newer team members.Is a smaller salon team better than a bigger one? For many owners, yes. A smaller team can mean stronger culture, less time spent managing people, and a lower wage, tax and superannuation load, which often leaves the business more profitable and far less stressful to run.Why do salon prices feel so high right now? A haircut or colour covers far more than the time in the chair. Rent, stock, insurance, superannuation and tax all come out of that price, and rising client expectations mean each service takes more time and skill than it used to.Mentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely

May 31, 20269 min

Mini Moment #23: The One Client Trick That Sorts Your Whole Brand – with Tegan from Moosh

Most salon owners think branding is the colours, the logo and the name above the door. Tegan from Moosh used to think that too. Then she realised her brand had quietly gone missing, not because she got the visuals wrong, but because she had stopped knowing who she was actually talking to.In this Mini Moment, Tegan joins Jen to pull branding apart in plain language. The thing that brought hers back was almost too simple. She stopped posting to everyone and started posting to one favourite client, a real person, as if she was talking only to her. From there the feeling, the team and the whole vibe of Moosh fell back into place.This is an honest, practical chat about why your brand is a feeling more than a colour, why your team is part of it whether you planned that or not, and why two salons right here in Australia can share the exact same palette and still feel like nothing alike.What we coverWhy your brand is a feeling, not just your colours and logoThe one client trick that makes your posts actually landHow a busy salon quietly loses its brand without noticingWorking out who you really want sitting in your chairWhy your team and their personalities are part of your brandPosting to attract the right client instead of everyoneThe difference between the look of a salon and the feeling of itYour colours were never the brand. The feeling people walk into always was.What makes up a salon brand? A salon brand is the feeling people get from you, not just your colours, logo or name. It comes from who you serve, how your team shows up and how clients feel in your space.How do I find my salon brand? Start by picturing one favourite client and speak only to her, the way Tegan from Moosh did. Once you know who you are talking to, your colours, tone and team culture fall into place around her.Why does my salon brand feel off? Most brands feel off when the salon gets busy and the owner loses sight of who they are speaking to. The fix is rarely new colours, it is getting clear on your person again.Mentioned in this episode:https://www.salonrising.com💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

May 24, 202656 min

The One Thing Salon Owners Must Do in 2026 to Get Found by AI – with Renee from Salon Society

You have done everything right. The website is beautiful, the work is gorgeous, the reels go up. So why does it feel like you are shouting into a void while new faces still trickle in from who knows where? This episode answers the who knows where, and the answer has changed.Jen sits down with Renee from Salon Society, for a conversation that started over dinner and turned into a deep dive neither of them wanted to end. Renee has seen this industry from every side. A mature age apprentice who became a Kevin Murphy educator. Then a sales rep who built a territory on relationships. Then a social media agency owner running it all between nap times. And now someone who lives inside the world of AI marketing for salons. She is not teaching theory. She is in salon every week watching real new clients walk in and asking every single one of them how they found the place.What she is finding will change how you think about marketing in 2026. One woman booked a curly hair appointment after typing "best curly hairdresser south Perth" into ChatGPT. Renee shares the real numbers, the multi step path a client takes before they book, and the holes in the bucket that quietly cost you the clients you already worked hard to attract. There is also a tender thread running underneath all of it, about success, motherhood, and the day her son threw her phone across the room and she realised she had built the business but forgotten to pivot it.If this conversation lights something up in you, Renee teaches the full system behind it, building a digital presence that brings in bookings without posting more or chasing trends, in her own online course.What we coverHow clients are now using AI tools like ChatGPT to find a salon, and what that means for youThe one thing to become obsessed with in 2026, knowing exactly where your new clients come fromWhy a referred client can find you and still not book, and how to plug the holes in your bucketOptimising your socials, website and Google Business Profile so AI can actually find youWhy your captions matter again, and the problem and solution story every caption should tellBuilding an evergreen content strategy so you can stop chasing trends and get off the hamster wheelUsing AI to amplify your brand voice instead of replacing itRenee's own pivots, from the salon floor to education to agency to AI, and knowing when each season is overWhat success actually felt like, and the honest cost of chasing moreThis is the episode that makes the AI shift feel less like a threat and more like the most useful thing to happen to salon marketing in years.FAQsHow do salon clients find a business using AI like ChatGPT? Clients type a plain question into an AI tool, such as the best hairdresser for a service in their suburb, and the AI answers by pulling from your socials, website, Google reviews and listed services. The more consistent and specific your content is across those places, the more likely AI is to recommend you.What is the one thing salon owners should focus on in 2026? Become obsessed with knowing where your new clients actually come from by asking every new client how they found you and whether that is when they booked. Once you know what is working, you can make more of that content instead of chasing new clients online for hours.Do captions still matter for salon social media? Yes, more than ever. AI reads the words in your captions and on screen text to understand what your content is about, so a caption that names the service, the client's problem and the solution is what helps you get found and booked.Mentioned in this episode:https://www.salonrising.com💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

May 17, 20268 min

Mini Moment #22: You Are Not the Only One Asking That Question – with Sherri from Timely

The bravest thing you can do as a business owner is admit you do not have all the answers. In this Mini Moment, Jen sits down with Sherri from Timely to talk about why asking for help might just be the most underrated business move you make this year.Timely Answers is the new drop in session format that has been quietly booking out. A community of other business owners, and an open invitation to ask the questions you have been carrying around alone. Because the moment you hear someone else ask the thing you were too nervous to ask, everything shifts.The conversation then opens out into something equally valuable. How small sensory shifts in your service, a hand massage, a foot rub, a scalp moment, the smell of your salon, can move you from another appointment to a memorable experience your client will talk about. And how the energy you bring to your business is the energy your clients walk out with.What we coverThe new Timely Answers drop in sessions and how they workWhy community removes the loneliness of running a salonThe power of realising someone else is asking the same questionHow to think outside the square with higher ticket offeringsWhy regulated business owners create regulated clientsBringing the passion back into your businessWhen you stop trying to do it all alone, everything gets lighter.Mentioned in this episode:https://www.salonrising.com💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

May 10, 202639 min

Service or Sacrifice. Which One Are You In – with Sam and Jen

There is one question that quietly underpins every leadership decision a salon owner makes. Are you in service or are you in sacrifice?In this honest, reflective conversation, Sam and Jen sit down to unpack the difference, why it matters, and how the answer changes everything from your team energy to your retail numbers to the way you feel walking into your own business.This is not a leadership masterclass. It is a real conversation between two friends who are deep in the work themselves, examining the labels we attach to leadership, culture and ourselves. The word boss carries an ego. The word culture has become a buzzword. And the version of leadership most of us were taught, the one that sits at the top shouting orders down, is actually the opposite of what builds a business that lasts.Sam shares what she has learned from 14 staff down to three, why finance is the most important pillar of any small business, and why the targets document she has used for years has never felt more valuable.Jen reflects on capacity, glass balls and plastic balls, and the moment she pulled out of an event that would have broken her. Together they explore what it actually looks like to lead from below rather than above.What we coverThe difference between service and sacrifice, and how to tell which one you are inWhy resentment is the signal you have stepped into sacrificeReverse engineering your leadership from the version you actually wantWhy the word boss does not sit right anymoreFinance as the foundation everything else flows fromWhy your team needs financial literacy, not just targetsCapacity, boundaries and protecting your glass ballsStripping the ego out of the decisions you make about your businessWhy your first priority is your team and theirs is your clientsThe labels we attach to ourselves, our businesses and the people in themWhen you lead from service, your business stops feeling heavy. It starts feeling like home.Mentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely

May 3, 202611 min

Mini Moment #21: 14 New Clients a Week and How She Got Them – with Tegan from Moosh

In this Mini Moment, Tegan from Moosh joins Jen to talk about something most salon owners are quietly stressing about...marketing. Specifically, what to actually spend money on, when to bring someone in to help, and what kind of return you can realistically expect.After years of consistent regulars, Tegan is in a rebuild season and marketing to brand new clients is now non-negotiable. She shares exactly what she has been doing, why she finally outsourced her paid ads, and how that decision is now bringing in 14 new clients a week.This is an honest, practical conversation about the chicken and egg of marketing spend, why you cannot build a business on Instagram posts alone, and why finding people who actually understand your brand is the difference between marketing that lands and marketing that makes you cringe.What we coverWhy community Facebook pages are not the answerThe real cost of trying to run paid ads yourselfHow to know when it is time to outsource your marketingWhat a proper marketing agency actually does for a salonWhy understanding your brand has to come before outsourcingThe chicken and egg of marketing investment when cash is tightOne client a week from your team can fund the whole marketing budgetWhy patience is part of the marketing strategyMentioned in this episode:💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCMhttps://www.salonrising.com💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely

April 27, 20261 hr 4 min

The Salon I Always Wanted Was Smaller Than I Thought – with Tegan from Moosh

Sometimes the dream you were chasing is not the dream you needed. In this episode, Sam and Jen are joined by one of Sam's dearest friends and biggest cheerleaders, Tegan from Moosh. After 10 years in business, a team that grew to 11 and has since come back to two, Tegan opens up about what it has actually taken to come back to herself, her vision and the kind of salon she always wanted to build.This is a conversation about the slow, quiet realisations that only come from time in the chair. The grief of losing long term staff. The bittersweet beauty of regular clients moving on. The financial honesty most owners avoid. And the moment you walk into your salon, hear how peaceful it is, and realise this calm was the goal all along.Tegan is open, warm and full of the kind of gusto that makes everyone around her feel like they can do anything. But this episode shows another side of her too. The leader stepping into herself for the first time. The mother holding boundaries. The owner choosing service over sacrifice. And the woman who genuinely loves what she does and is finally ready to enjoy it.What we cover10 years of Moosh, from 40 square metres to a commercial purchaseGoing from 11 staff down to two and what that has taught herThe grief of losing long term team members and regular clientsWhy your business cannot be built on sacrificeComing back to your vision and rebuilding from thereKnowing your numbers as the antidote to fearHiring for personality over skillThe trap of panic hiring and why it never worksLeading through different seasons of life and teamWhy being a hairdresser does not have to be the thing you outgrowShe's back. And the salon she always wanted was here all along.Mentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely

April 19, 202617 min

Mini Moment #20: Your Salon Software Is Not Working as Hard as You Are – with Sherri from Timely

Most salon owners set up their booking software once and never go back. The descriptions are outdated, the services do not reflect the brand anymore, and there is revenue sitting quietly in the background that nobody is capturing. Sound familiar?In this Mini Moment, Jen sits down with Sherri from Timely to talk about why an annual audit of your salon software is one of the most underrated things you can do for your business. And why the new Timely add-ons feature might just be the thing that changes how you think about upselling forever.Because here is the thing. The best add-on conversation is the one you never have to have out loud. When your software is set up properly, it does the prompting for you. Your clients get the nudge at the right moment, they feel in control of their choices, and you get the revenue without the awkward middle bit.What we coverWhy auditing your salon software once a year is non negotiableHow misaligned service descriptions can disconnect your brand experienceThe new Timely add-ons feature and how it works for your businessLetting technology do the upselling so you do not have toWhy giving clients ownership of their booking increases add-on uptakeHow solo operators can use software to reduce overwhelmAI, social media and the future of working smarter not harderWhy having fun on Instagram is actually a strategyYour software should be working while you are behind the chair. This episode will show you how to make that happen.Mentioned in this episode:💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timelyhttps://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM

April 12, 202646 min

Permission to Be Exactly Where You Are – with Sam and Jen

Sometimes the most important conversations are the ones that happen between two friends who are deep in it themselves. In this episode, Sam and Jen pull back the curtain on where they are each at right now. In their businesses, in their teams and in their lives and give each other, and you, permission to just be in the season you are in.Sam is back on the floor full time and genuinely loving it. Jen is in the hustle, building her team and finding her rhythm. Neither of them is where they thought they would be. And both of them are okay with that. This episode is a honest, grounded and at times deeply personal conversation about what it actually looks like to run a small salon business in real time, without the highlight reel.From wage ratios and retail to radical honesty and gratitude, this one covers a lot of ground. But the thread running through all of it is the same. The season you are in right now is not a detour. It is the journey.What we coverWhere Sam and Jen are each at in their businesses right nowSam's return to the floor and what that season has taught herJen's hustle of building and filling her team's columnsWage ratios, what they should look like and how to check yoursRetail as a tool for genuinely helping clients, not selling to themTraining young team members consistently and why bite size beats once a weekThe difference between being in your business and running it from aboveThe time is going to pass anyway. You may as well be in it.Timestamps00:00 Episode Summary02:29 Hospital Detour and Boundaries04:50 Easter Break Reset Rituals06:59 Back on the Salon Floor09:00 Booked Out and Waitlist Systems10:34 Jen’s Hustle to Fill Columns12:24 Training Young Staff Fast14:43 Offers Referrals and Memberships16:37 Choosing Your Season in Business18:27 38 Hours on Floor Plus Admin19:42 Capacity and Wage Ratio Basics22:23 Salon Cost Benchmarks23:38 Tracking Wages Weekly24:39 Team Targets and Performance25:47 Retail Without the Ick28:05 Owner Lessons and Expectations32:09 Work for Yourself Myth35:25 Quarter Two Focus36:55 Gratitude and Seasons46:04 Closing ThoughtsMentioned in this episode:https://www.salonrising.com💖 Celebrating Our Podcast Partner – Christophe Robin, proudly distributed by McM ImportsWe’ve partnered with Christophe Robin and MCM Imports to bring you something beautiful:➡ Experience the Christophe Robin Discovery Box — curated by pro ambassador Monique McMahon.➡ Inside, you’ll find her handpicked favourites — the hero products she swears by in the salon.It’s your invitation to explore the range and discover why Christophe Robin has become a quiet obsession among stylists who know their craft.Click the link below to request your FREE Christophe Robin Discovery Box, exclusively through McM Imports. 👇MCM💛 A Limited Time Offer From Our Amazing Sponsor, Timely 💛➡ Timely is the easy to use booking and payments system that puts salon owners in control of the whole client experience from the first booking to final payment.➡ Salon Rising listeners get a 14 day free trial plus 50% off their first 3 months.➡ And until August 1st, when you activate with Payments, you'll also get a free Touchscreen terminal, worth $349 + GST.Use the code SALONRISING at checkout or click the link below to get started. Once you're set up, your Timely contact will take care of the rest. 👇Timely