RevOps Champions

Hosted by Denamico

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Episodes

131

Latest episode

Aug 2026

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EN-US

About the show

Why is it that some companies scale faster and more efficiently than others, when they have access to the same resources as everyone else? Funding, head count, resources––these things don’t guarantee success in any business. So, what is it that separates the companies that scale efficiently from the ones that struggle to get off the ground? On RevOps Champions, we talk with some of the brightest minds in B2B leadership to answer this very question. Tune in for insights and tips on how to align your people, streamline your processes, trust your data, and leverage technology to grow your business. This podcast is hosted by Brendon Dennewill, CEO and Co-founder of Denamico, a Diamond HubSpot Solutions Partner and technology consulting firm based in Minneapolis.

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September 2, 2026Episode 13141 min

131 | Outgrowing the Corner Office: Leadership at the Ceilings of Complexity | Brittany Anderson

In this episode of the RevOps Champions Podcast, host Brendon Dennewill talks with Brittany Anderson, entrepreneur, business strategist, and co-founder of AlignPS, about why growth stalls are rarely a technology problem. Brittany helped scale a financial planning firm through years of expansion before its 2024 acquisition, and she argues that companies hit "ceilings of complexity" when leadership, communication, and structure stop keeping pace with the business itself, a theme she now helps founders and leadership teams work through every day. Brittany shares the early warning signs of a misaligned team, the risk of leaders who stay in a role too long, and why matching people to their true strengths matters more than promoting whoever performed best last quarter. She also connects these ideas to today's biggest leadership test: adopting AI with intention and empathy instead of fear. RevOps leaders, founders, executives, and franchise leadership teams navigating a growth transition will find a practical lens here for diagnosing whether their next bottleneck is really about people, not process or platform. What You'll Learn Why growth stalls even with great products and strong demand The "ceilings of complexity" that trip up every fast-growing business How to spot early warning signs of leadership misalignment Why staying in a role too long turns leaders into bottlenecks How to match people to their true strengths, not just their titles What "Who Not How" looks like inside a scaling organization Why leading through AI adoption starts with intention, not fear Resources Mentioned AlignPS The TrailblazeHers " Who Not How" by Dan Sullivan Strategic Coach: Business Coaching For Entrepreneurs Genius Network® | Joe Polish's Elite Entrepreneur Network Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

August 27, 2026Episode 13039 min

130 | From Data to Decisions: Building the Self-Multiplying Business | Peter Caputa

Peter Caputa, CEO of Databox and the architect behind HubSpot's legendary partner ecosystem, returns to unpack why having more data has not made decision-making any easier, and what it actually takes to close that gap. Brendon and Pete dig into the four pillars of revenue operations, why franchise systems are uniquely positioned to win with AI, and how the most forward-thinking organizations are moving from dashboards to autonomous, self-correcting business systems. If you're a RevOps leader, franchise executive, or operator trying to turn data into a competitive advantage, this episode reframes what's now possible. What You'll Learn Why more data doesn't automatically mean better decisions The four pillars of RevOps: people, process, data, technology What anomaly detection can do for multi-location brands How to daisy-chain processes into a scalable system The franchise visibility gap and how to close it Writing down processes before automating them Why AI makes this a bigger shift than the internet Resources Mentioned Databox "The Cold Start Problem" — Andrew Chen Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

August 19, 2026Episode 12947 min

129 | The Franchise Intelligence Gap: Why Mindset Beats Multi-Unit Growth | April Porter

April Porter, attorney-turned-multi-unit franchise owner and Founder of Secret Sauce and FranchiseVault.ai, reveals why most franchise systems don't have a technology problem, they have a leadership problem. She unpacks the psychological programming that keeps 81% of franchisees stuck at a single unit, the ethics gap she's calling out inside franchisor advisory councils, and why rushing AI adoption before fixing people and processes only accelerates the chaos already in your business. What You'll Learn Why 81% of franchisees never scale past one unit The psychological programming blocking business owner mindset What "franchise intelligence gap" really means Why AI adoption without process just amplifies chaos The vacation test that reveals if you're AI-ready Why founders' egos quietly kill franchise brands How to spot misaligned incentives in franchise sales The one thing franchisors should admit they don't provide Resources Mentioned Secretsos™ FranchiseVault.ai IFA (International Franchise Association) FAC (Franchise Advisory Council) FDD (Franchise Disclosure Document) Ask April Porter Chick-fil-A's operator model Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

August 12, 2026Episode 12852 min

128 | The FDD Blind Spot: What Top Franchise Brands Do Differently | Keith Gerson

Keith Gerson, CFE, Founder and CEO of Gerson Advisory Services and former President of FranConnect, has advised over 1,500 franchise brands across 50+ years. He joins Brendon Dennewill to unpack why royalty architecture, franchisee coaching, and FDD analysis matter more than dashboards, and why the most profitable franchisees are often the most frustrated ones. A candid look at what actually separates franchise systems that scale from those that stall. What You'll Learn Why unit-level profitability predicts franchise success The FDD's hidden competitive intelligence goldmine Royalty structures that reward growth, not punish it Why your best franchisees may be the unhappiest The real difference between coaching and inspecting Inflection points every scaling franchise system hits Where AI actually earns its keep in franchising Why dashboards rarely change franchisee behavior Resources Mentioned Gerson Advisory Services FranConnect Franchise Disclosure Document (FDD) Competitive Analysis & Strategy Reports Franchise Sales Index Report Mrs. Fields Cookies "Singing, Selling, and Sampling" hiring framework Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

August 5, 2026Episode 12739 min

127 | From Franchisee to Trusted Advisor: The Hidden Cost of Scaling Too Fast | Doug Imholte

Doug Imholte, Franchise Programs Practice Leader at Marsh McLennan Agency and a former franchisee turned trusted advisor, unpacks why so many franchise brands stall between 30 and 40 units, and it's rarely the concept that's broken. From misaligned franchisor-franchisee KPIs to the overlooked link between risk management and growth, Doug reveals what separates brands that scale responsibly from those that just scale fast. If you're building revenue systems for a franchise network, this conversation on unit economics, brand standards, and total cost of risk will change how you think about your next growth stage. What You'll Learn Why growth alone isn't the answer The real reason brands stall at 40 units How franchisor and franchisee KPIs conflict What "total cost of risk" actually means Why cheap insurance costs more later The four pillars behind scalable systems How to keep culture intact through growth Why brand standards make or break trust Resources Mentioned Franchise Disclosure Document (FDD) Franchisors Errors & Omissions Coverage Total Cost of Risk (TCOR) Ready, Fire, Aim Leadership Philosophy HubSpot Royalty Self-Sufficiency Benchmark Franchise Update Media IFA Franchise Summit Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

July 29, 2026Episode 12615 min

126 | Franchise Performance Intelligence: Unlocking the Next Stage of Network Scale | Kristin Dennewill

Every franchise brand hits a point where the playbook that got them to 100 locations quietly stops working, and most leaders don't see it coming. Kristin Dennewill of Denamico joins Brendon to unpack the four hidden stall points (visibility, attribution, intelligence, and development) that quietly cap franchise growth, and why the fix isn't another tool, but a rebuilt revenue operating system. She shares real numbers from clients running 800+ locations, and what changes when franchise data finally lives in one place. What You'll Learn Why growth playbooks expire at scale The four hidden franchise stall points Leading vs. lagging indicators, explained What "franchise performance intelligence" really means Why RevOps is a system, not a project Where CEOs, CMOs, and COOs feel the gap differently Real hour-savings from a single source of truth How AI will predict franchisee success Resources Mentioned Denamico Franchise Growth Playbook HubSpot RevOps Champions Podcast Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

July 22, 2026Episode 12546 min

125 | Specialization Wins: Why Industry Expertise Beats Platform Proficiency | Bryan Byler

Bryan Byler, revenue operations leader at 4CAST GTM and former CRO/COO at Aptitude 8, joins Brendon to unpack why misalignment, not missing technology, is what quietly stalls revenue teams as they scale. Comparing notes across the franchise and healthcare industries, they dig into why "people before process" still beats every CRM decision, and how AI is reshaping buyer confidence in implementation partners. Expect a candid take on quotas, compelling events, and the real reason specialization now wins deals over platform expertise alone. What You'll Learn Why alignment beats a perfect strategy The real trigger for a CRM upgrade How to build process without bureaucracy Setting quotas your team can actually hit Why industry specialization now wins deals What AI means for implementation risk The "but why" test for adoption When Excel finally becomes a liability Resources Mentioned HubSpot Salesforce Clay Zoho Monday.com Claude , ChatGPT , Gemini Excel / Google Sheets 4CAST GTM Aptitude 8 Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

July 15, 2026Episode 12444 min

124 | Building Franchise Systems: Mastering Scale, Culture & Economics | Alison McElroy

Alison "Ali" McElroy, Founder and CEO of Kaleidoscope Growth Advisors, has spent nearly two decades helping franchise brands scale across global markets, and she's seen exactly where growth quietly turns into fragility. In this conversation, she breaks down why unit-level economics, not sales momentum, determine whether a brand survives its next stage, and why "slow to go fast" beats scaling on optimism alone. If you're leading growth through a complexity ceiling, this episode reframes what actually needs to be solid before you push further. What You'll Learn Why growth and scale aren't the same thing The real cost of skipping foundational homework How unit economics predict long-term survival What "royalty self-sufficiency" actually protects Why culture cracks first at scale The mindset shared by founders who break through Where AI should. and shouldn't, enter your ops A framework for balancing agility with structure Resources Mentioned Kaleidoscope Growth Advisors Certified Franchise Executive (CFE) Global Franchise Magazine's 100 Influential Women in Franchising FDD (Franchise Disclosure Document) Royalty Self-Sufficiency Green in the Grain Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

July 8, 2026Episode 12339 min

123 | The Franchise Marketing Blueprint: Content, Psychology & Lifecycle | Chantel Soumis

Chantel Soumis, Head of Marketing and Partnerships at Franchise Empire, joins host Brendon Dennewill to challenge how brands are approaching AI, customer engagement, and content strategy in 2026. With two decades of experience as a fractional CMO and franchise marketing leader, Chantel makes the case for human-first marketing, a structured listening tour approach, and a deliberate "anti-AI policy" that protects brand trust. If you lead marketing, revenue, or operations in a franchise or multi-location brand, this episode will reshape how you think about consistency, differentiation, and the real cost of getting it wrong. What You'll Learn Why your customers are your brand The case for an anti-AI policy What the EOS framework reveals about marketing gaps How listening tours shape content strategy The hidden cost of AI-generated brand damage Working Genius and right-seat leadership CAC and LTV as the marketing "holy grail" Resources Mentioned EOS (Entrepreneurial Operating System) The Six Types of Working Genius by Patrick Lencioni Who Not How by Dan Sullivan HubSpot Culver's Frozen Custard Franchise Business Review (FBR) Survey Vistage Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

July 1, 2026Episode 12240 min

122 | From Reactive to Proactive: Building a Franchise Brand That Thrives | Sally Facinelli

Sally Facinelli, growth strategist and franchise advisor with nearly 30 years in the industry, joins Brendon Dennewill to challenge the instinct to scale fast and instead make the case for intentional, systems-driven growth. From leadership transitions and organizational clarity to real-time data visibility and the accelerating impact of AI on franchise operations, Sally brings a practitioner's lens to the questions most brands avoid until it's too late. If your franchise is hitting a ceiling and you can't figure out why, this conversation will tell you exactly where to look. What You'll Learn Why pausing momentum actually protects it The leadership change most growing brands delay too long Growth exposes problems, it doesn't create them Brand consistency requires more than standards documents Data without adoption is just expensive noise Why franchisee success is the real FranDev strategy AI as an efficiency multiplier, not a headcount replacement Proactive vs. reactive brands: the COVID test case Resources Franchise Business Coaches (FBCs) IFA (International Franchise Association) Sally Facinelli's upcoming book – In progress, focused on franchise leadership and sustainable growth (watch for release) Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com . Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!