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ReThink Productivity Podcast

ReThink Productivity Podcast

Hosted by ReThink Productivity

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Episodes

328

Latest episode

Aug 2026

Language

EN-GB

About the show

Join Simon Hedaux , Co-Founder of ReThink Productivity, alongside a network of industry leaders, innovators, and clients as they share proven strategies to build smarter, leaner, and more profitable organisations. Whether you lead Operations, Strategy, or HR , this podcast delivers the tactical advice and real-world data you need to bridge the gap between high-level strategy and on-the-ground execution. What to Expect Every Month: Early Month: The Productivity Pulse Data-Driven Action: Hear directly from our internal experts— Sue , Simon , and James —as they share real-world trends, fresh data findings, and actionable productivity insights emerging straight from live projects. Align & Engage: Discover practical ways to connect head office goals with frontline execution, ensuring every team member is pulling in the same direction. Real-World Wins: Get tactical advice and success stories from organisations that have successfully unlocked transformative productivity. Late Month: The Industry Guest Spotlight Elevated Insights: We sit down with industry experts, trailblazing leaders, and clients to tackle the macro trends shaping business today. Deep-Dive Content: Move beyond surface-level metrics to explore complex, data-driven insights covering customer behaviour, market shifts, and evolving industry standards. Ready to transform your business? Subscribe today and get the tools to power your organisation's potential.

Listen to episodes

60 recent
August 16, 2026Episode 17319 min

Data-Driven Coaching and AI in Store Operations

Send us Fan MailThis month on the productivity podcast Ben Collier, co-founder at Ocasta discusses how streamlining store communications is helping drive actionable tasks, frontline micro-learning, and better sales conversions, and looks ahead to when AI will automatically guide managers through effective team coaching.Key takeaways:From Consumer Apps to Frontline Operations: How a serendipitous project shifted Ocasta from building consumer apps for major brands into creating user-friendly, bespoke operations platforms for retail enterprises.Removing Operational Guesswork: Why turning disguised head-office communications into clear, actionable tasks with real-time visibility eliminates confusion on the shop floor.Micro-Learning in the Flow of Work: How extending traditional knowledge bases into bite-sized, AI-generated training allows store teams to access and complete critical standard operating procedures in just minutes.The AI-Powered Coach: A look ahead at Ocasta's upcoming AI coaching assistant, designed to analyse real in-store observation data and provide managers with tailored action plans and prompts—removing the guesswork from human judgment.Ocasta Webinar: Watch the Webinar Ben mentions in the PodEvent Alert: Catch up with Ben and the Ocasta team to get an early look at their new AI coaching assistant at the upcoming Productivity Forum.📅 Save the Date! Join us live at the Productivity Forum on 10th September in Birmingham.🎟️ Secure your spot: ReThink Forum 2026Download a copy of our first ReThink Productivity Retail Report  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

August 8, 2026Episode 124 min

Hedaux , Hogg & The Machines 1

Send us Fan MailIn this debut episode of "Hedaux, Hogg & the Machines", host Simon is joined by guest co-host Ed Hogg, CEO of SolvedBy.ai. Together, they explore the fast-moving state of AI technology and its practical applications across retail, hospitality, and customer-facing environments.Key takeaways:🔹 Data Security: Why enterprise security settings matter when using LLMs and the hidden risks of unvetted open-source models. 🔹 Head Office Efficiency: How area managers are using AI agents to automate weekly store action plans in minutes. 🔹 Shop Floor AI: How retail giants like Walmart, Tesco, Lowe's, and M&S are rolling out AI tools to frontline teams. 🔹 What’s Next: What to expect from upcoming models, enterprise forecasting tools, and the realistic timeline for store robotics.📅 Save the Date! Join us live at the Productivity Forum on 10th September in Birmingham.🎟️ Secure your spot: ReThink Forum 2026Download a copy of our first ReThink Productivity Retail Report  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

August 1, 2026Episode 17218 min

From Insights to Execution: The Future of Frontline Productivity with WorkJam

Send us Fan MailThis month on our business productivity podcast, we spoke to Will Eadie, Chief Strategy Officer at WorkJam.We discussed how Task Management tools are helping drive compliance, productivity and colleague engagement, and looked ahead to when systems will automatically suggest actions, saving even more admin time.Key takeaways:Productivity Drives Engagement: Why giving frontline workers clear expectations and streamlined tasks boosts overall job satisfaction and engagement.The £6.25 Billion Opportunity: Insights from the Rethink Productivity 2026 report, highlighting the massive savings organizations can unlock by managing capacity intelligently.From Insights to Execution: How AI is moving beyond data-dumping to provide store managers with actual decision support and dynamic task prioritization based on real-time signals like footfall and POS transactions.Democratizing Tasks: Real-world examples of how digital collaboration platforms allow managers to assign tasks based on skill and availability, keeping operations running smoothly even across differing shift patterns.The Autonomous Frontline: A look ahead at the next 12 months, predicting a shift toward systems that automatically suggest optimized actions—freeing managers from administrative burdens so they can focus on coaching teams and serving customers.Event Alert: Catch up with the WorkJam team at the Rethink Forum on September 10th in Birmingham.📅 Save the Date! Join us live at the Productivity Forum on 10th September in Birmingham.🎟️ Secure your spot: ReThink Forum 2026Download a copy of our first ReThink Productivity Retail Report  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

July 18, 2026Episode 416 min

All Things MTM with Peter Kuhlang

Send us Fan MailWe sit down with Peter Kuhlang, CEO of the MTM Association, to unpack MTM as a process language that turns work description into reliable time standards. We also test the hype around AI by looking at how video and motion data can speed up analysis without losing credibility.• Peter’s path from industrial engineering to leading MTM globally • What MTM is and why predetermined motion time systems matter • How the MTM Association maintains methods, rights, and training standards • Picking the right MTM method based on repetitiveness and detail needed • The top benefits we see in practice: transparency, standardisation, cost planning • Where AI helps and where human judgement still has to step in • How MTM Motion validates AI-identified motions into a correct MTM analysis 📅 Save the Date! Join us live at the Productivity Forum on 10th September in Birmingham.🎟️ Secure your spot: ReThink Forum 2026  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

July 12, 2026Episode 117 min

Productivity Pulse Episode 8 - Countdown to the Productivity Forum 2026!

Send us Fan MailThe countdown is officially on. We are just two months away from the annual Productivity Forum on September 10th in Birmingham, and this week on The Productivity Pulse, we’re giving you an exclusive sneak peek at what’s in store.With over 150 operational and productivity leaders already registered, this year’s event is shaping up to be our biggest and most impactful yet.Join hosts Sue, Simon & James as they break down the 2026 agenda, which is built entirely around real feedback from the industry and our latest retail report.Rethinking Efficiency: How leading businesses are tackling rising costs by smartly reducing task loads in-store.Deploying Tech Pragmatically: Moving past the hype to look at real-life success stories in implementing workforce and task management tools.Managing Capacity Intelligently: A cross-industry look (retail + hospitality) at how to protect and maximise your peak trading periods without burning out your resources.Our 2026 Keynote: We are thrilled to welcome serial entrepreneur and ex-Dragon Sarah Willingham, who will be sharing her hospitality and business wisdom!Insider Tips: The team shares their top strategies on how to network, collaborate, and get the absolute most out of the day.📅 Save the Date! Join us live at the Productivity Forum on 10th September in Birmingham. 🎟️ Secure your spot: ReThink Forum 2026  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

June 27, 2026Episode 4013 min

Basket & Barometer June 2026

Send us Fan MailDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chatWe take a look at May’s retail and economic signals, where the mood stays low but the sales numbers finally lift. We tease out how heat, online shopping, and where people choose to spend time reshape the outlook for high streets, retail parks, and seaside towns.• Consumer confidence stuck at minus 23 on the GfK index• Unemployment improving slightly to 4.8%• Retail sales rising year on year across BRC and ONS measures• Online spending driving much of the uplift, especially in non-food• Fashion outperforming food on value growth, with different online shares• Footfall declining overall, with retail parks holding up better than high streets and shopping centres• How extreme heat changes destination choice and town centre comfort• Lessons from the US out-of-town, climate-controlled shopping model• Hospitality and fast fashion adapting quickly to weather-driven demand• Summer trading patterns by location, with seaside towns relying on August like Christmas📅 Save the Date! Join us live at the Productivity Forum on 10th September in Birmingham.🎟️ Secure your spot: ReThink Forum 2026  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

June 16, 2026Episode 1037 min

Productivity Pulse Episode 7 - ReThink Academy

Send us Fan MailWhat separates guesswork from actual, sustainable efficiency? Professional training.In this episode, our resident experts—Sue, Simon & James—are joined by special guest Phil to break down why credible productivity work must start with the right foundations. They dive into how the ReThink Academy is shaping the next generation of industry experts through our four core courses:Introduction to Productivity – Building the baselineWork Study – Measuring the essentialsMethod Study – Designing smarter workflowsLabour Modelling – Optimising your workforceReady to level up your team's capabilities? 🌐 Explore the Academy: ReTime Academy📅 Save the Date! Join us live at the Productivity Forum on 10th September in Birmingham. 🎟️ Secure your spot: ReThink Forum 2026  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

May 31, 2026Episode 3915 min

Basket & Barometer May 2026

Send us Fan MailDiane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chatApril’s numbers look grim on the surface, but Easter timing shifts spending into March and distorts the year on year story. We discuss the real signals behind falling footfall and softer sales, then ask what rising costs and uncertainty are doing to jobs, confidence and everyday choices. • Easter timing and strong comparables shaping the headline results • Footfall declines across high street, shopping centres and retail parks • BRC sales turning negative and what that suggests about demand • Beauclair town-centre spend falling with discretionary categories hit hardest • Inflation cooling overall while hospitality and transport stay high • The “how expensive is too expensive” question and what markets will bear • Unemployment at 5% with much higher youth unemployment • Wages keeping pace with inflation for those in work • Consumer confidence staying low and driving caution • Experiences still winning over material purchases   #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

May 14, 2026Episode 912 min

Productivity Pulse: Retail Technology Show Live 2026

Send us Fan MailWe recorded our first live ReThink Productivity podcast at the Retail Technology Show after-show party, talking candidly about what retail tech is actually doing for productivity right now. Chris Chandler and Steve Young share what is changing with AI, wage pressure, training, and the practical realities of running stores on land and at sea.• AI at the show feeling more integrated and less like marketing • Cruise ship retail productivity focused on freeing time for guest experience and sales • Training challenges with rotating contracts and the value of app-based learning • AI forecasting as a key lever, especially when demand varies by itinerary • National Living Wage at £12.71 pushing retailers beyond “low-hanging fruit” tech • Shifting focus towards operating models, partners, and commercial arrangements • AI workflow management to drive the right task at the right time • Supply chain visibility and QR codes for end-to-end product tracking • Funding AI through a mix of labour efficiency and sales growth Download your copy of the Retail Report  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

May 4, 2026Episode 17148 min

The ReThink Productivity Retail Report 2026 and NotebookLM

Send us Fan MailWe gave Notebook LM our first ReThink Productivity Retail ReportNotebookLM digs into why shops can look perfectly staffed and still fail you at the checkout or on the shop floor, then trace the problem back to how retail measures efficiency. We use the ReThink Productivity Retail Report 2026 to show how a push for 100% utilisation creates a capacity cap that burns out colleagues and leaks sales• The £6.25bn annual opportunity hidden inside “wasted” labour time • How the efficiency index is built and why 80% is healthier than 100% • the capacity cap and why small disruptions collapse service • Demand-led rotas that protect peak trading hours and use quiet periods well • Security tagging as a labour cost that can exceed the value it protects • Omnichannel services that add seconds which turn into queues • Self-checkout friction and why design beats blame • Pragmatic tech wins like electronic shelf labels that lift morale Download your copy of the Retail Report  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

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