Retail Retold

Hosted by DLC Management Corp.

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Jun 2026

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The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.

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June 10, 202619 min

Scaling Across the U.S. With Speed and Execution

How Tahini's is Winning the Race for GrowthFor growing brands, expansion is the goal. The real question is how you get there.At a time when restaurant concepts are racing to sign development deals, enter major markets, and announce aggressive expansion plans, Tahini's is taking a different approach. The Mediterranean fast-casual brand is growing quickly across North America, but the strategy behind that growth is surprisingly disciplined.Shawn Saraga has spent more than two decades in franchising, helping open over 1,000 locations across multiple brands. That experience has shaped a philosophy that sounds simple but is often ignored: bad growth is more dangerous than no growth at all.The conversation explores why the company walked away from locations that looked good on paper, why it chose suburban markets before major urban centers, and why franchisees aren't automatically awarded multi-unit rights just because they have the capital.There's also a broader discussion about what separates successful franchise systems from struggling ones. Education, site selection, operational readiness, and decision-making speed all emerge as recurring themes. As lending standards tighten and operators face greater scrutiny, the brands that win may not be the ones growing the fastest. They may be the ones building the strongest foundation.For retail real estate professionals, investors, franchise operators, and developers, this discussion offers a useful reminder: the best growth stories aren't built on ambition alone. They're built on discipline, execution, and knowing when to say no.Because sometimes the smartest expansion strategy isn't finding more deals.It's passing on the wrong ones.What You’ll HearWhy the fastest-growing brands are often the most disciplinedHow Tahini's is using social media to fuel real-world expansionWhy saying "no" to the wrong location can be the best growth strategyThe challenge of balancing speed, execution, and smart decision-makingHow franchise education creates stronger operators and better outcomesWhat it takes to scale a restaurant brand without losing controlChapters00:00 – Tahini’s enters its next growth phaseShawn shares the brand’s expansion plans across the U.S. and Canada.03:02 – What makes Tahini’s differentA look at the concept, menu innovation, social media strategy, and operating model.05:38 – Choosing the right marketsHow franchise demand and audience data shaped U.S. expansion decisions.07:39 – Chasing category leadersShawn discusses performance expectations and competing in the fast-casual space.08:22 – Testing the drive-thru modelWhy Auburn, Alabama became the brand’s first drive-thru location.09:07 – Site selection, and development strategyWhat Tahini’s is looking for from landlords, brokers, and developers.10:47 – The Franchise ToolboxShawn explains his new book and franchise education platform.14:31 – Better franchisees make better operatorsHow education improves site decisions, planning, and execution.15:08 – First-time owners vs. multi-unit operatorsThe evolution of franchise recruitment as the brand grows.16:47 – Moving at deal speedWhy responsiveness is a competitive advantage in retail real estate.21:28 – Looking aheadFinal thoughts on growth, franchising, and what's next for Tahini’s.

June 4, 202620 min

Looking Back on the Road to Leadership

What happens when experience becomes perspective?Every year, thousands of retail real estate professionals descend on Las Vegas looking for answers.Where are rents headed? Who's expanding? What's the next opportunity? Which relationships will create the next great deal?But before the meetings begin and before the convention floor opens, there's a more important question worth asking:What actually separates the people and companies that consistently outperform everyone else?Recorded on the eve of ICSC Las Vegas, this special Retail Retold conversation flips the script. Adam Ifshin steps into the host chair and turns the microphone on Chris Ressa, creating a rare opportunity to go beyond the public persona and explore the experiences, decisions, and leadership lessons that shaped his career.Together, they unpack everything from career-defining pivots and hard-earned management lessons to navigating uncertainty, building high-performing teams, and leading through pressure. The result is a candid conversation about what it takes to grow from dealmaker to operator and why leadership matters more than ever in today's retail real estate environment.The timing couldn't be better.Retail real estate is entering a new chapter. Supply remains constrained. Retailers continue to adapt. Landlords are operating from a position of strength. Yet favorable market conditions alone don't create lasting success.The organizations pulling ahead today are doing something different. They're building teams that trust one another, developing leaders who can perform under pressure, and creating cultures where accountability and ambition coexist.As the industry gathered in Las Vegas for its biggest week of the year, Adam and Chris explored the principles that drive long-term success on the convention floor, in the boardroom, and across the careers of the people leading the business forward.The deals made at ICSC mattered.The people leading them matter even more.What You’ll HearWhy Chris left DLC and what brought him back less than a year laterThe lunch conversation that led to his promotion to COOLessons learned from growing from leasing rep to executive leadershipThe leadership mistake Chris still works on todayHow DLC navigated the uncertainty of COVID without layoffsWhy culture and trust matter more than real estate expertise aloneChris's framework for building teams people want to work forThe career advice that shaped his approach to leadership and successChapters00:01 — Adam turns the tablesFor the first time, Chris Ressa takes the guest seat as Adam Ifshin steps in as host.01:56 — Finding the right fitChris reflects on his early career and the decision that brought him to DLC.03:10 — The grass isn't always greenerWhy leaving DLC became one of the most important lessons of Chris's career.05:37 — The second chapterReturning to DLC creates the foundation for years of growth and leadership.06:13 — A lunch that changed everythingThe unexpected conversation that led to Chris becoming COO.07:27 — Learning from a different perspectiveChris shares what he's learned from working closely with Adam Ifshin.09:11 — The leadership mistake that never goes awayThe challenge of letting go, delegating, and leading through others.10:45 — Leading through the unknownHow COVID became a defining moment for DLC's leadership team.13:26 — The age of the operatorWhy execution, culture, and leadership are becoming the industry's greatest differentiators..14:20 — Building teams people want to run through walls forChris's philosophy on trust, accountability, and creating winning teams.16:43 — The hardest worker in the roomThe mindset that shaped Chris's career and leadership style.18:22 — A personal momentThe story behind introducing Adam to Chris's father and why it mattered.19:22 — Looking back before looking aheadReflections on leadership, mentorship, and the people who shape a career.

May 29, 202632 min

What was Impossible to Ignore at ICSC Las Vegas

The predictions that looked a lot more like reality on the show floor.Everyone arrives at ICSC with predictions. The real question is which ones survive contact with 25,000 people on the show floor.Chris Ressa and CBRE's Karly Iacono weren't just attending ICSC Las Vegas. They were in the middle of it. Between meetings, deal discussions, and serving as panelists at the inaugural ICSC+PROPTech event, they had a front-row seat to the conversations shaping retail real estate in 2026.One of the biggest takeaways? The relationship between cap rates and interest rates is no longer as straightforward as many expected. Despite elevated borrowing costs, strong demand for retail assets continues to support pricing. With more capital chasing a limited supply of quality opportunities, retail fundamentals are increasingly driving investment decisions.That reality reinforces another trend both hosts have been watching closely: the rise of the operator. Rather than relying on financial engineering, investors are focused on creating value through leasing, rent growth, and hands-on asset management. In today's market, execution matters.The conversation also turns to AI, which surfaced in meeting after meeting throughout the week. Surprisingly, the most interesting discussions weren't about corporate technology initiatives. They were about how people are using AI in their daily lives to improve productivity, make better decisions, and create more balance between work and life.Karly also highlights the growing influence of healthcare tenants in retail real estate, comparing today's medical and wellness concepts to the rapid expansion of quick-service restaurants a decade ago. Above all, ICSC 2026 underscored the enduring value of being together in person. With more than 25,000 attendees, packed events, and nonstop networking, the energy was impossible to ignore. In an increasingly digital world, the appetite for real-world connection may be one of the strongest signals yet for the future of brick-and-mortar retail.What You’ll HearWhy the mood at ICSC felt fundamentally different this yearWhat 25,000 people in Vegas signaled about retail real estateWhy retailers are doubling down on physical storesHow the return of the operator is reshaping the marketWhy AI moved from buzzword to business conversationWhat the demand for in-person experiences means for retail's futureChapters00:00 — The energy coming out of ICSC VegasWhy this year's conference felt bigger, busier, and more optimistic than expected.02:40 — Did we get our predictions right?Chris and Karly revisit their pre-ICSC outlook and compare it to what actually happened on the ground.03:50 — Retailers are spending againThe surprising scale of capital flowing back into physical stores and what it signals about retailer confidence.05:40 — Why store investment matters nowHow retailers are shifting resources away from infrastructure and back into the customer experience.06:45 — The net effective rent storyWhy tenant investment is becoming one of the biggest drivers of value creation for landlords.09:35 — A landlord and broker debate underwritingChris and Karly challenge each other's views on NOI, value creation, and long-term ownership economics.14:40 — The return of conviction in retailWhat retailer spending says about the future of physical stores and why confidence appears to be growing.15:25 — Cap rates, operators, and a changing investment landscapeWhy execution matters more than ever and how investors are evaluating retail assets differently.25:25 — AI enters the mainstream conversationHow artificial intelligence moved from buzzword to everyday discussion across the conference.28:40 — Healthcare's growing role in retail real estateWhy medical and wellness users are becoming increasingly important retail tenants.33:25 — What 25,000 people tell us about physical retailThe broader takeaway from ICSC and why in-person experiences remain a powerful force in the market.

May 18, 202622 min

Inside ICSC Las Vegas 2026: Why Retail Real Estate Has Never Been Stronger

The retail real estate industry is entering ICSC Las Vegas with momentum, confidence, and a fundamentally different supply-demand dynamic.Recorded live from the SiriusXM Studios at Wynn Las Vegas ahead of ICSC Las Vegas 2026, this special episode of Retail Retold brings together two of the industry’s most influential voices: Tom McGee, President and CEO of ICSC, and Adam Ifshin, Founder and CEO of DLC.The conversation dives directly into the biggest themes shaping retail real estate today, including the unprecedented strength of the open-air shopping center sector, the ongoing supply and demand imbalance in retail space, the rise of PropTech and AI, and the resilience of the American consumer.McGee shares why this year’s ICSC Las Vegas feels different from previous years, pointing to the launch of ICSC+PropTech and ICSC+Women in CRE as major new initiatives designed to meet the evolving needs of the industry. With more than 180 technology companies participating in year one, the discussion highlights how AI, operational technology, and data-driven decision making are rapidly changing how landlords and retailers operate.Adam and Tom also explore why retail fundamentals remain exceptionally strong despite economic uncertainty. They discuss rising traffic at value-oriented shopping centers, the lack of new retail construction, the importance of employment stability, and how retailers have become more operationally disciplined since the pandemic.The episode closes with a forward-looking conversation about AI’s impact on the shopping journey, why physical stores remain central to retail, and how consumer expectations will continue to evolve in an increasingly tech-enabled world.Whether you are attending ICSC Las Vegas or following the future of retail real estate from afar, this episode offers a timely look at where the industry is heading next.What You’ll Hear Why ICSC Las Vegas 2026 feels different from previous yearsThe launch of ICSC+PropTech and ICSC+Women in CREWhy retail real estate fundamentals remain historically strongThe ongoing supply and demand imbalance in retail spaceHow AI is reshaping retail operations and consumer behaviorWhy physical stores remain critical in an omnichannel worldThe resilience of the American consumer despite inflation concernsHow retailers became stronger and more disciplined after the pandemicWhy value-oriented shopping centers continue gaining trafficWhat the future of retail development and leasing may look likeChapters00:00 – Welcome from the SiriusXM Studios at Wynn Las Vegas02:15 – Why ICSC Las Vegas 2026 feels different05:48 – The launch of ICSC+PropTech and the future of retail technology11:32 – Leveraging ICSC’s scale to drive innovation14:05 – The state of the American consumer20:40 – Why value retail continues to outperform24:12 – Retailers becoming more disciplined and resilient post-pandemic29:08 – The supply and demand imbalance in retail real estate

May 17, 202647 min

The Pregame Show for Retail Real Estate’s Super Bowl

From the SiriusXM Studio at Wynn: Retail’s Next Big MoveBroadcast live from the SiriusXM Studios at the Wynn Las Vegas and kicking off ICSC Las Vegas, Retail Retold stepped onto one of the biggest stages in the industry for a special conversation between Chris Ressa and DLC Founder and CEO Adam Ifshin. As Adam put it during the recording: “What is more fitting for Retail Retold to be the pregame show for the Super Bowl of retail real estate?”The episode captures the energy, optimism, and momentum surrounding retail real estate as thousands of industry leaders gather in Las Vegas for the year’s most important dealmaking event.Chris and Adam dive into DLC’s newly released thought leadership campaign, The Rent Is Next, and unpack why retail fundamentals may be stronger today than at any point in the last 35 years. Adam explains why years of underbuilding, limited available space, and stronger retailer performance are creating mounting pressure on rents across the country. He also shares why he believes retail cap rates still have room to compress as more institutional and foreign capital rotates back into the sector.The conversation moves beyond market fundamentals into the future of the business itself, from the evolving role of operators to the growing importance of redevelopment, densification, and platform-driven value creation. Adam also gives his perspective on artificial intelligence, why AI will accelerate productivity rather than eliminate opportunity, and how the best operators will use technology to scale smarter and faster.The episode closes with a rapid-fire discussion on mixed-use development, capital markets, the next generation entering the industry, and DLC’s long-term vision to become one of the largest owner-operators of open-air retail in America.What You’ll HearWhy Adam Ifshin calls ICSC Las Vegas the “Super Bowl of retail real estate” and why Retail Retold belonged in the SiriusXM Studios at WynnThe story behind DLC’s newest thought leadership campaign: The Rent Is NextWhy retail rents may finally be entering a major growth cycle after decades of stagnationHow limited new development is reshaping the future of open-air retailAdam’s outlook on cap rates, institutional capital, and why investors are rotating back into retailWhy the “age of the operator” is real — and what separates great operators from everyone elseHow DLC evolved beyond ownership into construction, architecture, and platform-driven servicesAdam’s take on AI, productivity, and why leadership matters more than technology itselfRapid-fire predictions on mixed-use, foreign capital, retail jobs, AI, and the future of CREDLC’s vision to become one of the largest owner-operators of open-air retail in AmericaChapters00:00 – Live from the SiriusXM Studios at Wynn Las VegasChris and Adam set the stage from ICSC Las Vegas and discuss why this feels like the “pregame show for the Super Bowl of retail real estate.”01:35 – Adam Ifshin’s origin storyFrom starting a business in his college dorm room to launching DLC during the savings and loan crisis.07:45 – “The Rent Is Next”Why retail fundamentals are stronger than they’ve been in decades — and why rents are finally moving.12:45 – Cap rates, capital flows and investor sentimentWhy retail real estate is no longer sitting in the industry’s “penalty box.”16:15 – The next risk facing retail real estateAdam breaks down inflation, geopolitical uncertainty and the long-term risk of overbuilding.19:10 – What separates great operators todayWhy the best teams are adapting differently in today’s retail environment.22:50 – AI and the future of commercial real estateAdam shares why AI is a productivity accelerator — not a replacement for people.28:15 – Real or hype? Rapid fireMixed-use, foreign capital, cap rates, AI, retail jobs and more.34:30 – What DLC believed before others didAdam explains why low rents became one of DLC’s greatest competitive advantages.37:00 – Lessons learned and playing offenseHow DLC scaled aggressively coming out of the pandemic.38:30 – Why DLC expanded into construction and architectureThe strategy behind Renovo and NWS — and how the platform continues evolving.43:30 – The future of DLCAdam shares his vision for the next decade of growth across DLC, Renovo and NWS.

May 14, 202627 min

Can AI Negotiate a Lease?

Retail leasing could be entering a completely different era of speed.Anyone who has worked on retail leases knows the process can feel endless.Versions flying back and forth.Redlines buried in email chains.Hours spent drafting language that’s been negotiated a hundred times before.And somehow, despite all the technology in the world, a huge part of the leasing process still feels manual.David Saltman came back on the podcast to talk about why that’s finally starting to change.As CEO of LeasePilot, David has spent years focused on one of the least glamorous but most important parts of retail real estate operations: getting leases done faster, cleaner, and with less friction. What started as an automation platform is now evolving alongside AI, and the conversation gets into where the industry may actually be headed next.Not hypothetically.Practically.Chris and David discuss the real operational pain points behind lease negotiations, why institutional knowledge trapped in PDFs and inboxes slows companies down, and how AI could eventually help legal teams, landlords, and retailers make smarter decisions before mistakes happen.The bigger takeaway is that retail real estate may be entering a new operational era.For decades, leasing teams accepted delays, repetitive drafting, and fragmented information as part of the business. But once companies begin organizing lease data intelligently and automating repetitive work, the speed of decision-making changes.And in this business, speed matters.This conversation isn’t really about replacing people. It’s about removing friction from one of the most frustrating processes in commercial real estate.What You’ll HearWhy AI alone won’t fix broken leasing workflowsHow lease negotiations could become largely automatedThe operational cost of slow lease draftingWhy retailers are adopting legal automation faster nowWhat happens when lease data becomes actionable intelligence?Chapters00:01 — Meet David SaltmanDavid introduces LeasePilot and explains how the platform approaches lease automation.01:05 — How lease automation actually worksA breakdown of the legal logic, workflows, and operational structure behind LeasePilot’s system.03:10 — Automation vs. AIDavid explains why LeasePilot historically focused on automation; and why AI is changing the conversation.06:04 — The rise of the “intelligence layer”How AI could help identify lease conflicts, exclusives, co-tenancy risks, and negotiation issues in real time.07:48 — Will LeasePilot become an AI company?A candid discussion about where AI fits into the future of leasing technology.09:30 — Beyond leasesWhy contract automation is expanding into amendments, estoppels, SNDAs, and other real estate documents.12:16 — The time savings are realHow lease drafting timelines are shrinking from hours to minutes; and why speed changes negotiations.14:04 — Why tenants are adopting LeasePilotDavid explains the growing demand from retailers and tenant-side legal teams.18:08 — The AI pressure facing every proptech companyChris challenges David on whether non-AI software can still compete in today’s market.20:17 — What AI is already doing inside LeasePilotFrom LOI extraction to automated abstracts, David shares what’s already live today.21:26 — The future of AI lease negotiationsChris and David explore the possibility of AI-driven negotiation strategy and autonomous dealmaking.25:10 — The untapped value hidden in leasing dataWhy the next major opportunity may be using lease intelligence to improve tenant mix and center performance.26:00 — Final thoughts and where to find LeasePilotDavid shares why simplifying leasing workflows still matters, even in an AI-driven future.

May 7, 202638 min

AI is Coming for Retail Operations Faster Than You Think

What does an AI-powered retail organization actually look like?Retail real estate has spent decades trying to optimize speed, scale, and execution. Now AI is forcing the industry to rethink all three.Surfaice Pro is taking this to a different level using mission-critical systems engineering to solve for issues along the store lifecycle, from leasing, through construction, and real estate. Joe Valeri, and Alim Uderbekov, co-founders of Surfaice.pro explain to Chris Ressa where AI is actually gaining traction inside retail organizations and why the operational side of retail may be changing faster than most people realize.Moving beyond AI buzzwords, Joe and Alim are speaking the language of retailers and using practical applications to make the case that the next major competitive advantage in retail won’t just come from merchandising or location strategy. It’ll come from operational speed. The retailers opening stores faster, spotting risks earlier, and making smarter portfolio decisions in real time will separate themselves from the rest of the market.The discussion also gets into the uncomfortable realities surrounding AI adoption: fear inside organizations, skepticism from operators, software fatigue, and the growing pressure executives feel to “do something” with AI before competitors move ahead.One thing becomes clear throughout the conversation: AI in retail is no longer theoretical. The question now is who adopts it early enough to benefit from it and who waits too long.What You’ll HearWhy AI adoption in retail is moving faster than most people realizeHow retailers are cutting manual work out of lease administrationThe difference between generic AI tools and retail-specific systemsWhy speed is becoming a competitive advantage in store developmentHow AI can identify project delays before they happenThe real conversation retailers are having internally about AI and jobsChapters00:01 — Meet the co-founders of Surfaice.proJoe Valeri and Alim Uderbekov explain how they’re building AI for the full store lifecycle.02:48 — Why retail became the perfect AI battlegroundWhy the speed and scale of store development made retail an ideal fit for AI adoption.04:27 — The data retailers are sitting onHow leases, contracts, and construction documents are becoming operational intelligence.05:51 — From site selection to store closeoutBreaking down what “store lifecycle management” really means.07:01 — The three things every retailer wantsSpeed, risk reduction, and smarter operational decision-making.10:31 — AI overload is already hereChris challenges the flood of AI tools entering the industry.16:35 — Retail’s AI tipping pointHow close the industry may be to large-scale adoption.20:25 — Why adoption is harder than it soundsThe internal hesitation, budget conversations, and fear surrounding AI.23:56 — The fear factor nobody wants to talk aboutHow companies are thinking about jobs, efficiency, and operational change.25:37 — Inside Surfaice.pro’s real-world rolloutHow JD Sports is already using AI to streamline operations.29:54 — Why generic AI won’t cut itThe difference between broad AI tools and retail-specific systems.35:30 — What AI could unlock for retailA bigger conversation around creativity, efficiency, and operational scale.37:40 — The cost of standing stillWhy waiting too long on AI may become a competitive risk.

April 30, 202625 min

Show Me the Deals: What’s Ahead for ICSC Las Vegas

As ICSC Las Vegas approaches, one theme is expected to rise above the rest: dealmaking.On the surface, the story looks simple. Retail fundamentals remain strong. Vacancy is near historic lows. Construction costs continue to limit new supply. Capital is returning to the sector.But beneath that headline, the real conversation begins.Demand is building from every direction. Buyers have capital to deploy. Retailers want to grow. Owners with strong-performing assets know what they hold. That dynamic is set to shape conversations across the convention floor, inside booths, and behind closed doors throughout ICSC Las Vegas.Chris Ressa and Karly Iacono explore how underwriting has evolved. In prior cycles, many deals leaned on cap rate compression and favorable financing. Today, value creation is increasingly tied to rent growth, leasing strategy, traffic, tenant performance, and net operating income.Chris calls it a return to the age of the operator, where execution matters more than financial engineering.While headlines may focus on rates, politics, or broader uncertainty, sentiment inside retail real estate remains constructive. Investors want to buy. Retailers want to expand. Operators are looking to create value.The question heading into Las Vegas is simple:Where are the deals?What You’ll HearWhy strong fundamentals are creating more competition, not more dealsHow the shift back to fundamentals is changing how deals get doneWhy execution is replacing financial engineering as the driver of valueHow retailers are approaching growth with more disciplineWhere AI fits into the conversation and why it’s still earlyWhat’s really driving sentiment heading into ICSCChapters00:07 – setting the stage for ICSC Las VegasFraming the biggest themes expected to drive conversations in Las Vegas02:00 – strong fundamentals, limited supplyWhy low vacancy and high demand are creating a supply crunch03:47 – capital is building, pressure is risingIncreased allocations to retail and the challenge of finding deals05:14 – why retail is still winningComparing retail to other asset classes and where it stands today06:40 – the bid ask gapWhy buyers and sellers are still not fully aligned on pricing08:04 – underwriting is changingThe shift away from cap rate compression and financial engineering10:03 – the return of the operatorWhy execution and fundamentals are back at the center12:17 – how retailers are thinking about growthDisciplined expansion and smarter decision making13:13 – geopolitical noise vs real impactWhy macro headlines are not driving decision making17:19 – AI enters the conversationWhere AI is showing up and where it is still early23:41 – what will actually dominate ICSC Las VegasWhy it all comes back to dealmaking

April 23, 202648 min

Retail Leasing in Focus: Trends, Talent, and What’s Ahead

Insights into evolving market conditionsRetail real estate isn’t defined by one trend right now.It’s being shaped by a mix of forces all hitting at once.Two of CBRE’s top retail leaders, Laura Barr and Scott Schnuckel, join Chris Ressa to dive into what’s actually happening across the industry, from leasing and retailer behavior to talent, data, and the broader market environment.These are the questions shaping commercial real estate right now.What’s driving today’s leasing activity. Why space is tighter than it looks. How retailers are thinking about growth and market share. And what’s changing in how they expect to be supported.There’s also a deeper look at what’s happening behind the scenes.Smaller teams doing more. A talent pipeline that hasn’t fully recovered. And the growing role of data and technology, including how AI is beginning to shape decision making across the industry.At the same time, the fundamentals of the sector are holding up.Capital is still flowing. Demand is still there. And retail continues to position itself differently compared to other asset classes.But that doesn’t mean things are simple.This is a wide ranging conversation about where the industry stands today and what could shape where it goes next.What You’ll HearWhy retailers are fighting hard to protect market shareHow new uses are keeping shopping centers vibrantWhat’s really driving leasing activity right nowWhy space is tighter than it looksThe growing talent gap across the industryHow AI and automation could reshape retail costsChapters00:01 – Inside CBRE’s Retail Leasing LeadershipHow Laura Barr and Scott Schnuckel are shaping retail leasing at scale.02:18 – Moving Beyond Transactional BrokerageWhy the industry is pushing toward true advisory.04:15 – What Retailers Expect NowHow data and strategy are changing the game.08:22 – What Transformation Really Looks LikeFrom talent to execution, what actually drives change.15:40 – The Shift in Store Openings and ClosuresWhy both are down—and what it means.19:08 – The Fight for Market ShareWhy retailers aren’t giving up top-line revenue.24:27 – The Talent Gap in Retail Real EstateA workforce challenge that’s not going away.26:43 – Why Capital Is Flowing Back to RetailWhat’s making the sector investable again.30:16 – The New Shopping Center ModelHow tenant mix is redefining retail.32:41 – Where the Pressure BuildsCosts, competition, and the need to adapt.37:00 – AI and the Future of Retail OperationsHow automation could reshape the industry.42:28 – Why Data Is the Real AdvantageThe shift from tools to actionable insights.43:41 – Rapid Fire: Retail Favorites and NostalgiaExtinct brands, recent buys, and shopping habits.

April 16, 202633 min

No Space, No Problem: Building When the Map Looks Full

A disciplined pipeline and strategic site selection approach are enabling growth despite limited supplyRetail real estate didn’t change as much as people thought. The fundamentals never left. What changed is how precisely you have to execute them.Jim Lampassi, Senior Vice President of Real Estate & Construction at Academy Sports + Outdoors, has spent 45 years in site selection and development, helping build brands across Marshalls, Petco, and now one of the fastest-growing sporting goods retailers in the country. Today, Academy has grown to a wide network of 300+ stores across 21 states, with a clear path for continued expansion.What stands out isn’t just the scale. It’s the discipline behind how that growth happens.This market is defined by constraint. High occupancy. Limited new development. Fewer deals to chase. That pressure is forcing better decision-making. For Academy, growth isn’t about finding opportunities. It’s about building them. That means creating a pipeline larger than the goal, leaning into relationships with boutique developers, and being willing to do deals that require more effort to get across the finish line.There’s also a shift that’s no longer up for debate.E-commerce didn’t replace stores. It made them more important. Physical locations drive awareness, influence customer behavior, and increase digital demand. When stores close, online sales don’t fill the gap. They drop. The strongest retailers understand the connection and build around it.At the center of it all is a simple idea. Value wins.In an inflationary environment, customers are more selective. Retailers that consistently deliver accessible price points without sacrificing quality are the ones that keep traffic and loyalty. It’s not a trend. It’s a requirement.For owners and operators, the takeaway is clear. The easy deals are gone. Growth now depends on discipline, relationships, and long-term thinking.This isn’t about finding space. It’s about earning it.What You’ll HearWhy retail fundamentals still matter after 45 yearsHow Academy Sports is growing in a high-occupancy marketWhy building a bigger pipeline is critical to hitting targetsHow boutique developers are unlocking new dealsWhy retailers are creating sites instead of finding themHow stores are driving e-commerce, not competing with itWhy value remains core to Academy’s strategyHow retail real estate creates jobs at scaleWhy industry relationships still drive opportunityWhat it takes to expand with discipline todayChapters00:01 – Jim Lampassi’s 45-Year Retail JourneyA 45-year career across major retail brands and what shaped it.02:27 – Why Retail Fundamentals Still HoldThe fundamentals that still determine whether a deal works.03:03 – Inside Academy’s Expansion StoryFrom tire shop to 300+ stores and expanding footprint.04:21 – Why Value Drives Retail SuccessHow pricing strategy defines long-term success.05:40 – Retail as a Job Creation EngineRetail as a job creation engine across industries.08:16 – The Role of Industry RelationshipsWhy being active in ICSC changes careers and outcomes.10:27 – Retail’s High-Occupancy Reality95% occupancy and what it means for landlords and tenants.12:12 – Finding Deals in a Constrained MarketBoutique developers, incentives, and building your own pipeline.15:09 – Developing the Next GenerationHow the next generation is entering the industry.18:02 – Rethinking Real Estate Team StructureIn-house vs. brokers and what actually works.20:06 – Why Stores Still Drive DemandWhy physical retail is still driving digital demand.22:31 – Building Marshalls in Puerto RicoOpening 11 stores in one day and what it took to get there.26:56 – Academy’s Disciplined Growth PlanWhite space, expansion plans, and long-term positioning.29:14 – The Future of Retail SupplyWhy retail supply constraints may stick longer than expected.